Installing a modern multifunctional device in an office or home office often turns into a test for the nervous system, especially when it comes to wireless connections. Model Xerox WorkCentre 3320 While the router has proven itself to be a reliable workhorse capable of handling heavy printing volumes, initial setup of its network module requires careful consideration. Users often encounter problems with the computer's automatic hardware search failing to find results, or with the printer simply not being detected by the router despite being close.
In this article, we'll cover in detail all possible ways to activate the Wi-Fi module, from using the standard control panel to connecting via a temporary LAN cable. Connection stability The success of this step directly depends on the correctness of the entered parameters and the device's firmware version, so it's absolutely impossible to ignore the preparatory stage. We'll cover the nuances of using the utility. Xerox CentreWare Internet Services and we'll explain why a static IP address can be a lifesaver in a corporate network with strict restrictions.
Before you begin manipulating the menu, make sure you have your wireless network details at hand: the exact SSID and password. It's important to understand that Xerox 3320 Supports WPA2 security standards, but may encounter difficulties with older encryption protocols or hidden networks. If your router only broadcasts signals in the 5 GHz band, the device may not appear in the list of available devices, as most office MFPs in this class operate in the 2.4 GHz band.
Equipment preparation and compatibility testing
The first step should always be a physical check of the device's status. Make sure the MFP is turned on, warmed up, and in ready mode, not in deep sleep. For the wireless module to function correctly, a full reboot is sometimes required: turn the device off using the power button, unplug the power cord from the outlet for 15-20 seconds, and then turn it on again. This will clear any temporary errors in the network controller that may have accumulated from previous failed connection attempts.
Frequency band compatibility is critical. As mentioned, the built-in network adapter Xerox 3320 The printer is designed to operate in the 2.4 GHz band. If your router is configured to operate exclusively in 5 GHz mode or uses a combined network name (Smart Connect) with a higher frequency priority, the printer may simply ignore the signal. In such cases, you need to access the router settings and temporarily separate the networks or force the 2.4 GHz broadcast.
⚠️ Important: If you are on a corporate network with 802.1x authentication or MAC filtering, standard connection methods will not work without the intervention of a system administrator. You will need to know the printer's MAC address in advance and request that it be whitelisted.
It's also worth checking for the installed Wi-Fi module. In some base configurations or regional versions, this module may be optional or require activation. In the device's control panel, go to the status menu; if there's no "Wireless Network" or "Network Setup" option, the module may be missing or not physically installed inside the case.
WPS method: Quick connection without entering a password
The easiest and fastest way to make friends Xerox 3320 With a router, use WPS (Wi-Fi Protected Setup) technology. This method transfers security settings automatically, eliminating the need for the user to manually enter a complex password using the navigation buttons on the printer's small screen. For successful implementation, both devices must support this feature, which is essential for modern routers.
The process is as follows: on the MFP control panel, find the "Menu" button and go to the network settings section. Select "Wireless Network" and enable WPS mode. The device will then enter connection mode. You have approximately two minutes to respond on the router.
Find the "WPS" button on your router and press it (sometimes you need to hold it for 2-3 seconds). The Wi-Fi indicator on the router should start blinking, indicating it's searching for clients. Once the printer detects a signal, it will automatically exchange encryption keys and obtain an IP address. Once the connection is successful, a connection message will appear on the MFP screen, and the wireless indicator will stop blinking and remain solid.
- 📶 Make sure the router is in a strong signal reception area (no further than 5-7 meters without obstacles).
- 🔒 The WPS method does not work if this feature is disabled in the router's security settings.
- ⏱️ The interval between pressing the button on the printer and the router should not exceed 120 seconds.
Manual setup via the device control panel
If automatic mode doesn't work, you'll have to resort to manual data entry. This is the most reliable, albeit more labor-intensive, method. You'll need the navigation keypad on the front panel. Xerox 3320First, enter the main menu, select "Settings" (or "Setup"), then go to "Network Settings" and select "Wireless Network".
In the list of available networks that opens, find your router's name (SSID). If the network is hidden, select "Enter Manually" or "Other." After selecting the network, a password entry screen will appear. Be careful here: letter case is important. Use the arrow keys to move the cursor and the numeric keypad to enter characters. Pay particular attention to special characters, if any, in the password.
After entering the password, the system will ask for confirmation. The printer will attempt to obtain an address via DHCP. If the IP address (e.g., 192.168.1.55) does not appear on the screen within 30-60 seconds, the connection has not been established. In this case, check that the password you entered is correct. A common mistake is confusing the number "0" with the letter "O," or the number "1" with the letter "l."
☑️ Manual setup checklist
It's worth noting that the menu interface may differ depending on the firmware version installed. In some versions, the path may look like this: Menu -> Network -> Wireless -> Setup WizardIf you're confused by the menu options, you can always reset your network settings to factory defaults by selecting the appropriate option in the "Administration" or "Network Reset" section.
Using an Ethernet cable for initial configuration
The most professional and stable setup method is to use a temporary LAN cable connection. This method allows you to not only configure Wi-Fi but also set static parameters, which are often needed in an office environment. Connect one end of the network cable to the Ethernet port on the rear panel. Xerox 3320, and the other to a free port on the router or switch.
Once the cable is connected, the printer will automatically receive an IP address. To find it, print a configuration report (as described previously) or view the status on the screen in the "Network" section. Once you know the IP address (e.g., 192.168.0.10), open any web browser on a computer on the same network and enter this address in the address bar.
The interface will open CentreWare Internet Services (CWIS). This is a powerful management tool hidden from the average user when connected via USB. Go to the "Properties" tab, then "Connectivity" -> "Protocols" -> "TCP/IP." Here you can configure a static IP address if DHCP is assigning unstable addresses, or check your DNS settings.
| Parameter | Description | Recommended value |
|---|---|---|
| IP Address Mode | Address acquisition mode | Dynamic (DHCP) or Static |
| SSID | Wireless network name | The exact name of your Wi-Fi |
| Security Type | Encryption type | WPA2-Personal (AES) |
| Port | Network port | 9100 (standard) |
To activate Wi-Fi via the web interface, go to the "Wireless" section. There, you can select your network from the list and enter the password using the full computer keyboard, which is much more convenient. After applying the settings, the printer will reboot the network module and attempt to connect to Wi-Fi. You can disconnect the cable once the connection is successful.
⚠️ Note: When changing the connection type (from LAN to Wi-Fi), the printer may receive a new IP address. If you were using a static IP for printing, you will need to update the port settings on your computer or reserve a new address in your router.
Installing drivers and creating a wireless port in Windows
After Xerox 3320 Once you've successfully connected to the network, you need to configure your computer's operating system. Windows 10 and 11 often automatically detect network printers, but for full scanner functionality and toner monitoring, it's best to use the official driver package. Download "Comprehensive Drivers and Software" from the official Xerox website, selecting your model and OS version.
During the installation, select the "Network Connection" connection type. The installer will search for devices on the network. If the printer is not found, select "Specify IP address" and enter the address you found from the report or web interface. The installer will create a new TCP/IP port.
If the automatic driver search fails, you can add the printer manually through the Windows Control Panel. Go to "Devices and Printers" -> "Add a Printer." Select "The printer I want isn't listed," then "Add via TCP/IP." In the "Name or IP address" field, enter the printer's address. The system will attempt to detect the device. If the default driver doesn't work, click "Have Disk" and specify the path to the downloaded Xerox driver files.
What to do if the port is already occupied?
If the system reports that the port is already in use by another printer, create a new port with a slightly modified name, for example, by adding the number 1 to the end of the IP address in the port name field (192.168.1.55_1), but leaving the IP address itself unchanged.
An important step is to test the scanner's network operation. Scan to Network requires additional folder setup on the computer, installation of the Xerox Scan Utility, or configuration of the SMB protocol on the MFP itself. Without properly installed drivers and services, Wi-Fi scanning will not work, even if printing is enabled.
Troubleshooting and Frequently Asked Questions
Even if you follow all the instructions, problems may still occur. One common issue is that the printer is visible on the network, but its status is "Offline." This can often be resolved by checking the Windows print service or reinitializing the TCP/IP port. Also, make sure your firewall or antivirus software isn't blocking communication on port 9100.
If your printer is constantly losing connection, check the signal strength. Walls, metal cabinets, and microwaves can cause interference. Try moving the router and printer closer together. In challenging conditions, you may need to install an additional Wi-Fi signal repeater.
The table below lists the main symptoms and how to treat them:
| Symptom | Possible cause | Solution |
|---|---|---|
| The printer was not found on the network. | Different subnets or Wi-Fi is turned off | Check the IP addresses of your PC and printer |
| "No connection" error when printing | Dynamic IP has changed | Assign a static IP address |
| The scanner does not work over the network | TWAIN/WIA driver is not installed | Install the full Xerox software package |
| Weak Wi-Fi signal | Distance from the router | Use a Wi-Fi extender |
Why doesn't the Xerox 3320 see the 5 GHz network?
The Wi-Fi module in the 3320 model only supports 802.11 b/g/n in the 2.4 GHz band. It is physically unable to receive 5 GHz signals (the ac/ax standard). To resolve this, configure the router to broadcast the 2.4 GHz network or combine the networks under a single name if the router is capable of correctly switching devices.
How do I reset network settings on a Xerox 3320?
To reset the printer, go to Menu -> Settings -> Administration -> Reset Settings. Select "Reset Network Settings" or "Restore Factory Defaults." The printer will then reboot and the IP address will return to the default value (usually DHCP or 192.168.1.100, depending on the firmware).
Is it possible to connect a printer via Wi-Fi Direct?
The Xerox WorkCentre 3320 model does not typically support Wi-Fi Direct (direct connection without a router). Wireless printing requires an access point (router). Make sure your computer and printer are connected to the same network.
Where can I download drivers if I lost the disk?
Official drivers are always more up-to-date than those on the disc. Visit support.xerox.com, enter the 3320 model number, and select your operating system. Download the "Drivers & Software" package, which contains all the necessary components for printing and scanning.