How to connect Wi-Fi to a DEXP laptop: instructions with photos and troubleshooting tips

Laptops DEXP They're popular due to their combination of affordability and sufficient performance for office tasks, study, or entertainment. However, even with such devices, users often encounter problems when connecting to Wi-Fi for the first time—especially if they have no prior experience setting up wireless networks. Unlike desktop PCs, where a Wi-Fi adapter often has to be purchased separately, laptops DEXP The wireless module is built in by default, but it still needs to be activated and configured correctly.

In this article, we'll cover all the ways to connect to Wi-Fi on laptops. DEXP — from basic Windows operations to troubleshooting if the network can't be found or the connection keeps dropping. We'll pay special attention to nuances specific to this brand: for example, why some models DEXP Atlas or DEXP Aquilon The Wi-Fi button may be missing on the case, or how to bypass the "Unable to connect to the network" error even with the correct password. All instructions are valid for Windows 10 and 11, as well as the latest drivers from 2026.

1. Checking the hardware Wi-Fi on the DEXP laptop

Before setting up a network in Windows, make sure the Wi-Fi module is physically turned on. On laptops DEXP This can be done in two ways:

• 🔄 Keyboard shortcut: On most models DEXP (For example, DEXP Ursus or DEXP Aquilon G15) Wi-Fi is turned on by a combination Fn + F2 (or another function key with an antenna icon). Press it once – the Wi-Fi indicator on the case should light up or change color.
• 🔧 Hardware switch: On some older models (eg. DEXP Atlas 15 (2021–2022) There may be a physical slider on the right or front of the case. Move it to the "ON" position.

If after these steps the Wi-Fi icon (📶) doesn't appear in the system tray (lower-right corner of the screen), the issue may be related to the drivers or a disabled adapter in the system. Proceed to the next section.

⚠️ Attention: On laptops DEXP With dual loading (Windows + Linux) Wi-Fi may not work in one of the operating systems due to a driver conflict. In this case, first boot into the system where the adapter is detected correctly, and only then switch.

2. Enable Wi-Fi via Windows settings

If enabling the wireless network doesn't help, check your wireless network settings in the operating system itself. To do this:

1. Click Win + Ito open Windows Settings.
2. Go to the section Network and Internet → Wi-Fi.
3. Make sure the slider is Wireless Network is in the "On" position.
4. Click Show available networks — a list of access points should appear.

If the network list is empty or Wi-Fi disconnects after a few seconds, the issue may be with the adapter driver. Update it manually (see Section 4). Also, check if hidden network mode (SSID) is enabled on the router. In this case, the network name will not be displayed, and you can only connect by entering the details manually.

Hardware Wi-Fi enabled (key/slider)|

Wireless network is enabled in Windows settings|

The laptop is within the router's range (no further than 10 meters)|

The "Hide SSID" mode is not enabled on the router.

3. Connecting to a Wi-Fi network: step-by-step instructions

Once the adapter is enabled and networks are visible, all that's left to do is connect. Let's look at the process using Windows 11 as an example (the steps are similar in Windows 10):

1. Click on the Wi-Fi icon (📶) in the tray (lower right corner of the screen).
2. Select your network name from the list. If it's not there, click Hidden Network and enter the name (SSID) manually.
3. Enter your Wi-Fi password. Make sure it's case-sensitive—passwords are case-sensitive!
4. Check the box Connect automatically, if you want the laptop to remember the network.
5. Click Connect.

If an error appears after entering the password "Unable to connect to the network", try the following steps:

• 🔄 Reboot your router (unplug it from the power outlet for 30 seconds).
• 🔧 Make sure that the MAC address filter is not enabled on your router (if it is, add your laptop's MAC address to the list of allowed devices).
• 📡 Check if the number of connected devices has been exceeded (on some routers the limit is 10–15 devices).

4. Update or reinstall the Wi-Fi driver

If Wi-Fi doesn't turn on at all or keeps disconnecting, outdated or corrupted drivers are often the culprit. On laptops DEXP This is especially true since the manufacturer does not always update the software in a timely manner Windows UpdateHere's how to solve the problem:

Method 1: Automatic update via Device Manager

1. Click Win + X and select "Device Manager".
2. Expand the branch Network Adapters.
3. Find the device with the names Wireless, Wi-Fi, 802.11 or Qualcomm Atheros/Intel/Realtek (depending on the model) DEXP).
4. Right click on it → Update Driver → Automatic search.

Method 2: Manual installation from the DEXP website

If the automatic search did not help, download the driver from official DEXP website:

1. Please enter your laptop model (e.g. DEXP Aquilon G15) in the search bar.
2. In the section Drivers find the file for Wi-Fi/Bluetooth (usually in the format .exe or .zip).
3. Install the driver and restart the laptop.

⚠️ Attention: On laptops DEXP with adapters Realtek RTL8821CE (found in 2023-2026 models) may conflict with Windows 11 drivers. In this case, after installing the official software, disable automatic driver updates via Settings → Windows Update → Advanced options → Optional updates.

5. Diagnosing connection problems

If Wi-Fi is enabled and the driver is updated, but the internet still doesn't work, use Windows' built-in diagnostic tools:

1. Right-click the Wi-Fi icon in the tray → Troubleshooting.
2. Follow the wizard's instructions. It usually finds and fixes IP addressing or DNS issues.
3. If the diagnostics did not help, open Command line (Win + R → enter cmd) and execute the commands in order:

   ipconfig /release
   ipconfig /renew
   ipconfig /flushdns

On DEXP laptops with Realtek RTL8821CE adapters, after updating to Windows 22H2, network connectivity may drop when resuming from sleep. Solution: Disable the "Allow the computer to turn off this device to save power" option for the Wi-Fi adapter in the power settings.

• 🌐 DNS problem: If websites don't open but Wi-Fi is connected, try changing your DNS to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare) To do this, go to Settings → Network → Wi-Fi → Configure adapter settings, right-click on your network → "Properties" → IP version 4 → Specify DNS manually.
• 🔌 IP address conflictIf you have many devices connected to your network, your router may assign the same IP address. Restart your router or assign a static IP address to your laptop in its settings.

6. Connection Features on DEXP Linux Laptops

If on yours DEXP If you have Linux installed (such as Ubuntu or Mint), the process for connecting to Wi-Fi will differ. The basic steps are:

1. Click on the network icon in the upper right corner (on the taskbar).
2. Select your network from the list and enter the password.
3. If the network isn't listed, make sure your Wi-Fi adapter isn't blocked. To do this, run the following in the terminal:

   rfkill list

   If there is a line in the output Soft blocked: yes, unlock the adapter with the command:

   rfkill unblock wifi

On some models DEXP (for example, with adapters Realtek RTL8723DE) you may need to install proprietary drivers. To do this:

1. Connect your laptop to the Internet via cable (Ethernet).
2. Open terminal and run:

   sudo apt update
   sudo apt install rtl8723de-dkms

3. Restart your laptop.

⚠️ Attention: Linux distributions based on kernels older than 5.15 may experience problems with adapters Intel AX200/AX201Update your kernel to the latest version or use a driver. backport-iwlwifi.

7. Alternative ways to connect to the Internet

If Wi-Fi is on the laptop DEXP If it still doesn't work, try one of the temporary solutions:

• 📱 USB tethering: Connect your laptop to your smartphone via USB and enable modem mode in your phone's settings (on Android: Settings → Network & Internet → Hotspot & Tethering).
• 🖥️ Ethernet cable: Connect the laptop to the router with a patch cord (if on DEXP there is an RJ-45 port).
• 🔄 USB Wi-Fi adapter: Buy an external adapter (eg. TP-Link TL-WN725N) and connect it to a USB port. This will cost 500-1000 rubles, but it's guaranteed to solve the problem.

If you choose USB tethering, keep in mind that your internet speed will depend on your mobile plan. Some providers also block tethering, in which case you'll need to use a VPN or alternative methods.

FAQ: Frequently asked questions about Wi-Fi on DEXP laptops

netsh wlan show interfaces