Connecting Wi-Fi to a Metro Video TV: Instructions for all models

Modern televisions Metro Video (also known as Metz or Metz Blue under the Video brand) require a Wi-Fi connection to access Smart TV functions: streaming services (Kinopoisk, Netflix, YouTube), firmware updates, and phone management. However, the network setup process often raises questions, especially for users who are new to the interface. Android TV or the manufacturer's proprietary shell.

In this article you will find step-by-step instructions for all current models Metro Video (including series MTC, LE, UE), ways to solve typical errors (for example, IP conflict or Authentication failed), as well as tips on optimizing the signal for stable video viewing in 4KIf your TV can't detect the network or constantly loses connection, here you'll learn how to diagnose the problem and fix it without calling a technician.

Please note: the connection procedure may vary slightly depending on firmware versions and the year of manufacture of the TV. For example, models Metro Video 2020–2022 use a shell based on Android 9/10, and newer ones (2023–2026) — Android 11/12 with an updated interface. We'll consider both options.

1. Preparing to connect: What to check before setting up Wi-Fi

Before you begin setting up the network on your TV, make sure that The problem is not on the router or the provider's side.Users often waste time rebooting their TV, although the root cause of the problem lies in the router settings or data plan restrictions.

Here checklist mandatory checks:

If you use dual-band router (2.4 and 5 GHz), we recommend connecting the TV to the network 2.4 GHzDespite the lower speed, this range provides more stable connection at a distance and passes through walls better. Network 5 GHz It will only work if the TV is located next to the router (within 5 meters) and you need 4K streaming without delays.

⚠️ Note: Some models Metro Video (For example, MTC LE55S6000T) do not support networks with hidden SSIDIf your Wi-Fi is not broadcasting the network name, temporarily enable visibility in the router settings (section Wireless → SSID Broadcast).

2. Wi-Fi connection methods on Metro Video: step-by-step instructions

Exists three main methods connecting the TV to Wi-Fi: via the settings menu, using the remote control with a button WPS and through the application Metro Video Remote on a smartphone. Let's look at each option in detail.

2.1. Standard connection via the TV menu

This method is suitable for all models. Metro Video at the base Android TV or proprietary shell. The instructions are valid for TVs of the following series MTC LE, UE, METZ Blue:

1. Turn on the TV and press the button Home (house) or Menu on the remote control.

2. Go to the section Settings (gear icon) → Net → Wi-Fi.

3. Turn on Wi-Fi (slider in position On).

4. Select your network from the list. If there is no network, click Refresh or Search for networks.

5. Enter your password (case sensitive!) and confirm the connection.

If an error appears after entering the password Authentication failed, check:

• 🔄 The password is correct (try entering it on your phone to check).
• 📶 Network security type: TV Metro Video supports WPA2-PSK (recommended) and WPA3 (only on new models) If you have WEP — change the encryption type in the router settings.
• 🔄 Reboot your router (unplug it for 30 seconds).

2.2. Quick connection via WPS

If your router supports WPS (button on the back panel), you can connect without entering a password:

1. On your TV, go to Settings → Network → Wi-Fi → WPS.

2. Select Connection via PBC (Push Button Configuration).

3. For 2 minutes press the button WPS on the router.

4. Wait for the message Connected on the TV screen.

⚠️ Note: The WPS feature may be disabled in your router settings for security reasons. To enable it, go to the router's web interface (usually at 192.168.1.1) and enable WPS in the section Wireless → WPS Settings.

2.3. Connecting via the Metro Video Remote app

For models with support Android TV (For example, Metro Video MTC LE50U7800T) you can use the official app Metro Video Remote (available for Android And iOS). This method is convenient if the remote control is lost or does not work:

1. Download the app from Google Play or App Store.

2. Connect your phone and TV to one Wi-Fi network (for example, via a mobile hotspot).

3. Launch the app and follow the on-screen instructions to pair the devices.

4. Once connected, go to the section Network settings in the app and select the target Wi-Fi network.

3. Troubleshooting: TV won't connect to Wi-Fi

If after several attempts the TV Metro Video still doesn't connect to the network, use diagnostic table Below, it lists common errors and how to fix them.

If none of the methods helped, try reset network settings on TV:

1. Go to Settings → System → Reset.

2. Select Reset network settings (do not confuse with a full reset!).

3. After rebooting, try connecting to Wi-Fi again.

What should I do if my TV freezes when connected?

If the TV Metro Video If your TV gets stuck while obtaining an IP address, the problem may be with your router's DHCP settings. Try manually assigning an IP address to your TV:

1. Go to your router settings (usually 192.168.1.1).

2. Find the section DHCP Reservation or IP-MAC binding.

3. Add the MAC address of the TV (listed in Settings → About TV → Status) and assign a free IP (for example, 192.168.1.100).

4. Save the settings and reboot the router.

4. Optimize Wi-Fi for stable 4K viewing

Even if the TV is connected to the network, low speed or unstable signal may cause lag when watching high-definition videos. Here's how to improve your connection:

• 📡 Change Wi-Fi channel on the router: use a network analyzer (eg Wi-Fi Analyzer for Android) to find the least crowded channel in the range 2.4 GHz (channels 1, 6 or 11 recommended).
• 🔄 Update your router firmwareOutdated software can cause conflicts with modern devices. Check for updates in your router's web interface.
• 🌐 Configure QoS: in the router settings (Quality of Service) prioritize traffic for the TV by MAC address.
• 🔌 Use a wired connection: if the model supports Ethernet (port LAN), connect the cable for maximum stability.

To view content on a 4K HDR TV Metro Video A speed of at least 25 Mbps is required. Check the current speed through the TV menu (Settings → Network → Connection Speed) or service Speedtest on a smartphone. If the speed is lower, contact your provider to increase your tariff or optimize your router settings.

5. Connecting to a hidden network or corporate Wi-Fi

If your network does not broadcast SSID (hidden network) or uses enterprise authentication (For example, WPA2-Enterprise), a standard connection may not work. In this case:

1. Go to Settings → Network → Wi-Fi → Add network manually.

2. Enter network name (SSID), select the security type (WPA2-PSK, WPA3 or 802.1X EAP for corporate networks).

3. Specify the password and additional parameters (if required):

For WPA2-Enterprise:
- EAP method: PEAP or TTLS
- Phase 2: MSCHAPV2
- Username: your login (e.g. domain\user)
- Password: corporate password

If the TV does not support WPA2-Enterprise, use alternative methods:

• 📱 Set up Wi-Fi distribution from a phone (mobile hotspot) and connect your TV to it.
• 🖥️ Connect your TV to your router via USB Wi-Fi adapter (if there is a port USB and OTG support).

⚠️ Note: Some corporate networks block connections from uncertified devices. If you're trying to connect to Wi-Fi at your office or university, check with your network administrator to make sure Smart TV connections are allowed.

6. Alternative ways to access the Internet

If a Wi-Fi connection is not possible (for example, due to a faulty module or a weak signal), consider alternative options:

6.1. Connection via cable (Ethernet)

Most models Metro Video (except for the most budget ones) are equipped with a port LAN (RJ-45)To connect:

1. Connect the TV and the router network cable (twisted pair, category 5e or higher).

2. On your TV, go to Settings → Network → Cable connection.

3. Select DHCP (automatic IP acquisition) or configure IP manually.

6.2. Using a 4G/5G USB modem

If you have USB modem (for example, from Megaphone, Beeline or Yota), it can be connected to the TV via the port USB (subject to support USB-tethering). To do this:

1. Insert the modem into the USB port of the TV.

2. Go to Settings → Network → USB Modem.

3. Select an operator and wait for the connection.

Please note: not all models Metro Video Support USB modems. Check your TV's manual for compatibility.

6.3. Sharing the Internet from a phone (mobile hotspot)

The most universal way is to use your smartphone as a hotspot:

1. Turn on your phone modem mode (Settings → Network & Internet → Access Point).

2. On your TV, connect to the created network as you would to a regular Wi-Fi network.

The downside of this method is phone battery drains quickly and traffic limits (if you don’t have an unlimited tariff).

7. Updating the firmware to fix Wi-Fi errors

If the TV Metro Video systematically loses connection or does not see the network, the problem may be in outdated firmwareSoftware updates often resolve compatibility issues with new Wi-Fi standards (e.g. WPA3 or Wi-Fi 6).

To update the firmware:

1. Connect your TV to the Internet by any available means (even via a mobile hotspot).

2. Go to Settings → Support → Software Update.

3. Select Update over the network and wait for the process to complete.

If automatic update does not work:

• 💾 Download the firmware from Metro Video's official website (chapter Support).
• 📁 Save the file to your flash drive (FAT32) and insert it into the USB port of the TV.
• 🔄 In the update menu, select Update from USB.

⚠️ Warning: Do not turn off your TV during the update! Interrupting the process may result in device failure and the need to contact the service center.

8. Frequently Asked Questions (FAQ)

🔍 My Metro Video TV can't detect my Wi-Fi network. What should I do?

Please check the following points:

1. Make sure the network is not hidden (enable SSID broadcast in the router settings).
2. Try changing the Wi-Fi channel on your router (1, 6, or 11 for 2.4 GHz are recommended).
3. If you use 5 GHz, switch to 2.4 GHz - some models Metro Video do not support high frequency range.
4. Update the firmware of your TV and router.

🔄 How do I reset network settings on a Metro Video TV?

To reset network settings:

1. Go to Settings → System → Reset.
2. Select Reset network settings (do not confuse with a full reset!).
3. Confirm the action and restart the TV.

After the reset, all saved networks will be deleted and you will have to connect again.

📶 Is it possible to connect Metro Video to Wi-Fi without a remote?

Yes, there are several ways:

• Use remote control app (Metro Video Remote or Android TV Remote Control).
• If your TV has control buttons on the side or bottom of the TV, use them to navigate the menus.
• Connect keyboard or mouse via USB (if the port supports OTG).

🔌 How do I connect a Metro Video TV to the internet via cable?

For wired connection:

1. Connect the TV and the router with a network cable (LAN).
2. On your TV, go to Settings → Network → Cable connection.
3. Select DHCP (automatic IP acquisition) or configure IP manually if required.

If your TV does not respond to the cable, check:

• Cable is faulty (try another one).
• Port settings on the router (must be enabled) LAN).

🔒 How to protect your Metro Video TV from unauthorized Wi-Fi access?

To secure your connection:

• Use complex password for Wi-Fi (at least 12 characters with numbers and special characters).
• Turn on MAC address filtering on the router (allow connection only for the TV's MAC address).
• Turn it off WPS in the router settings (vulnerability to hacking).
• Update your TV and router firmware regularly.