Connecting Wi-Fi to an Erisson TV: Instructions with photos and tips

Televisions Erisson Smart TVs require an internet connection to function properly, including watching online movies, updating firmware, or using apps. A wireless Wi-Fi connection is the most convenient way to ensure stable internet access without the hassle of cables. However, users often encounter issues: the TV doesn't detect the network, doesn't accept the password, or constantly drops the connection.

In this article you will find step-by-step instructions on connecting Wi-Fi to TVs Erisson different series (including models ELE-43S6000, ELE-50U7500 and others), as well as solutions to common problems. We'll cover settings both through the standard menu and alternative methods—for example, using an app. Erisson Smart Control or WPS. All steps are illustrated with screenshots from real devices and are relevant for firmware versions from 2026.

If your TV was released before 2018, the menu interface may differ. In this case, check the section with alternative methods or update the firmware to the latest version. For models with Android TV (for example, series Erisson Google TV) the instructions will also work, but the path to the network settings will be different.

1. Preparing for connection: what to check before setting up

Before you start setting up Wi-Fi on your TV Erisson, make sure all external conditions are met. This will eliminate most errors like No network or "Unable to connect".

First, check router performance:

• 📶 Make sure the Wi-Fi indicator on your router is green or blue (depending on the model). If it's blinking red or off, reboot the device using the power button. Reset or via the web interface.
• 🔄 Reboot your router by unplugging it for 30 seconds. This will clear any temporary network issues.
• 📱 Check if other devices (smartphone, laptop) can connect to the same network. If not, the problem is with the router, not the TV.

Secondly, prepare the connection data:

• 🔐 Specify network name (SSID) And passwordIf you haven't changed them, they are indicated on the router sticker (usually on the back).
• 📡 Check that the router is operating within the range 2.4 GHz - televisions Erisson older than 2021 may not be supported 5 GHz.
• 🛡️ Make sure that the mode is not enabled in the router settings Hide SSID - Otherwise the TV won't see the network.

⚠️ Attention: If your router uses dual-band Wi-Fi (2.4 and 5 GHz with the same name), the TV may connect to a less stable band. We recommend temporarily disabling 5 GHz in the router settings or create separate names for each range (for example, MyWiFi_2G And MyWiFi_5G).

2. Standard method: connecting via the TV menu

This is the most reliable method that works on all models. Erisson with Smart TV support. The instructions are suitable for firmware versions EOS 4.0 and newer (you can check the version in Settings → About TV).

Steps to connect:

1. Turn on the TV and press the button Menu (or Home) on the remote control.
2. Go to the section Settings (gear icon) → Net → Network setup.
3. Select Wireless network (Wi-Fi).
4. The TV will begin scanning for available networks. Wait for the process to complete (usually takes 10-20 seconds).
5. Find your network name in the list (SSID) and select it with the button OK.
6. Enter your password using the on-screen keyboard. To switch between upper and lower case, use the button. Shift (usually indicated by an upward arrow).
7. Confirm the connection with the button OK or Connect.

If the connection is successful, a Wi-Fi icon (📶) will appear in the upper right corner of the screen and in the menu Net the status will change to "Connected". Check the internet connection by running any application (for example, YouTube or IVI).

Make sure the router is turned on and distributing Wi-Fi|

Check network visibility on your smartphone|

Write down the network name (SSID) and password|

Disable VPN on TV (if enabled)|

Restart your TV before setting up-->

⚠️ Note: On some models Erisson (For example, ELE-32H5600) after entering the password, an error may appear "IP address not received"This means the router isn't providing automatic network settings (DHCP). Solution: Enable DHCP mode in the router menu or manually enter the IP address on the TV (see Section 5).

3. Alternative connection methods

If the standard method doesn't work, try one of these options. They're especially useful for older models or if you're having issues with the on-screen keyboard.

Method 1: Connecting via WPS

Technology WPS (Wi-Fi Protected Setup) allows you to connect to a network without entering a password. To do this:

1. On your TV, go to Settings → Network → Wi-Fi → WPS.
2. Click Connect via WPS.
3. Press the button within 2 minutes WPS on the router (usually it is signed or marked with the 🔄 icon).
4. Wait for the message "Connected" on the TV screen.

⚠️ Important: Not all routers support WPS. If there's no button, this method won't work.

Method 2: Erisson Smart Control app

For TVs with support Erisson Smart Control (2022 series and newer) you can use the mobile app:

1. Download the app Erisson Smart Control from Google Play or App Store.
2. Connect your smartphone and TV to the same Wi-Fi network (for example, via a mobile hotspot).
3. In the application, select your TV from the list of devices.
4. Go to the section Network settings and follow the instructions on the screen.

Method 3: USB Wi-Fi adapter

If the built-in Wi-Fi module in the TV is broken (error "Adapter disabled"), you can use an external adapter. Models with a chip are suitable. RTL8188EU or RTL8812AU (For example, TP-Link TL-WN725N). Connect the adapter to the TV's USB port and repeat the standard Wi-Fi setup.

How do I know if my TV supports an external Wi-Fi adapter?

Models Erisson 2020 and newer adapters typically support adapters with Realtek chips. To check compatibility:

1. Connect the adapter to the TV.

2. Go to Settings → Devices → USB devices.

3. If the adapter is detected as a "Wi-Fi Dongle," it's compatible. If not, try a different adapter or update your TV's firmware.

4. Solving common errors

Even after proper setup, glitches may still occur. Here are the most common issues and their solutions:

Error: "No internet connection" (even though Wi-Fi is connected)

This means the TV is connected to the router but can't access the internet. Reasons:

• 🌍 Internet access is disabled on the router (check if other devices are working).
• 🔌 Incorrect DNS settings. Solution: in the TV menu (Settings → Network → Advanced) manually enter DNS 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare).
• 🔒 MAC address blocking. In your router settings, add the TV's MAC address to the list of allowed devices (you can find the MAC address in Settings → About TV → Network Status).

Error: "Failed to obtain IP address"

The TV can't automatically receive network settings from the router. Solutions:

• 🔄 Restart your router and TV.
• 📋 Set up a static IP address manually (instructions in the next section).
• 🔧 Enable DHCP mode in your router settings (usually in the section LAN or DHCP).

Error: "Weak signal" or constant disconnections

This problem is typical for TVs located far from the router. Solutions:

• 📡 Move the router closer to the TV or use Wi-Fi repeater.
• 🔄 Change the Wi-Fi channel in the router settings (channels 1, 6 or 11 are recommended for 2.4 GHz).
• 🛡️ Disable the router mode 802.11n Only - It may not be compatible with older TV models.

5. Manually configure IP address and DNS

If the TV can't automatically obtain network parameters, you can enter them manually. This is especially useful for corporate networks or routers with non-standard settings.

Instructions:

1. Go to Settings → Network → Network setup → Wireless network.
2. Select your network and click Additionally (or Manual setup).
3. Enter the following parameters (example for most home networks):
   • IP address: 192.168.1.100 (the last digit can be any number from 2 to 254, but should not be the same as other devices).
   • Subnet mask: 255.255.255.0.
   • Gateway: 192.168.1.1 (usually the same as the router's IP address).
   • DNS 1: 8.8.8.8.
   • DNS 2: 8.8.4.4.

Save the settings and restart the TV.

⚠️ Note: If the internet still doesn't work after manual setup, check that the TV's IP address doesn't conflict with other devices. To do this, enter the router's address (usually 192.168.1.1), go to the section DHCP or Connected devices and compare IP.

Important: On some Erisson models (e.g., ELE-55U8200), after manually setting the IP address, you may need to clear the DNS cache. To do this, go to Settings → Applications → Manage Applications → Select any application (e.g., YouTube) → Clear Cache.

6. Updating firmware to improve Wi-Fi stability

If your TV constantly loses connection or can't detect networks, the problem may be outdated firmware. A software update often resolves such issues.

How to update firmware:

1. Go to Settings → Support → Software Update.
2. Select Update over the network (if the TV connects to Wi-Fi at least sometimes) or Update from USB.
3. To update from USB:
   • Download the latest firmware for your model from Erisson official website (section "Support").
   • Unzip the archive and copy the file .bin or .pkg to a flash drive (formatted in FAT32).
   • Insert the flash drive into the TV and follow the instructions on the screen.

After the update, the TV will reboot, and the Wi-Fi settings may be reset. Reconnect according to the instructions in Section 2.

7. Reset network settings to factory defaults

If none of these methods help, reset your network settings. This will delete all saved networks and return your settings to factory defaults.

Instructions:

1. Go to Settings → Network → Reset network settings.
2. Confirm the action (you may be asked to enter your PIN code - by default 0000 or 1234).
3. After restarting your TV, repeat the Wi-Fi setup from scratch.

If resetting doesn't help, do full reset of the TV (all data and apps will be deleted!):

1. Go to Settings → Support → Reset.
2. Select Factory reset.
3. Enter your PIN (default) 0000) and confirm.

⚠️ Warning: On TVs Erisson with Android TV (series Google TV) A factory reset may take up to 10 minutes. Do not disconnect the power during the process, as this may damage the system.

8. Frequently Asked Questions (FAQ)

My Erisson TV can't see my Wi-Fi network, even though other devices can connect. What's the problem?

Most likely, your router operates in the range 5 GHz, and the TV only supports 2.4 GHzSolutions:

• Configure your router to work in wireless mode 2.4 GHz (in the router menu, find the section Wireless or Wi-Fi and select the range).
• Create a separate network for 2.4 GHz with a different name (for example, MyWiFi_2G).
• Update your TV firmware - new versions may add support 5 GHz.

Also check if it is hidden SSID your network in the router settings.

After connecting to Wi-Fi, the TV displays "No Internet access." What should I do?

This error means you're connected to the router, but there's no internet access. Check:

• Is the internet working on other devices (smartphone, laptop)? If not, the problem is with the router or ISP.
• DNS settings: try entering them manually 8.8.8.8 (Google DNS) in the TV network settings.
• MAC filtering mode: In your router settings, check that the TV's MAC address is not blocked.

If nothing helps, reboot your router and TV.

Is it possible to connect an Erisson TV to Wi-Fi without a remote control?
Yes, there are several ways:
• Use mobile application Erisson Smart Control (Available for Android and iOS). Connect your smartphone and TV to the same network (for example, via a mobile hotspot), then set up Wi-Fi through the app.
• If your TV has control buttons on the body (usually on the side or bottom), use them to navigate the menu. For example, the buttons Volume +/- often work as up/down arrows, and Channel +/- - like left/right.
• Connect keyboard or mouse via USB - many models Erisson support these devices for navigation.

For models with Android TV you can use the app Google Home for management.

How do I find out what firmware version is installed on my Ericsson TV?

To check the firmware version:

1. Click the button Menu (or Home) on the remote control.
2. Go to Settings → About TV (or TV Information).
3. Find the lines Software version, Software Version or Model Code.

Display example: EOS 5.1.2304 (Where EOS — platform, and 5.1.2304 — firmware version).

After updating my firmware, my TV stopped connecting to Wi-Fi. What should I do?

This is a rare but possible issue. Try:

• Execute reset network settings (on the menu Settings → Network).
• Roll back the firmware to the previous version (if there is a backup copy).
• Contact support Erisson (phone or chat on the official website) and provide the TV model, current and previous firmware version.

If your TV won't turn on at all after updating, there may be a recording error. In this case, you'll need to reflash it through a service center.