Connecting your TV to a wireless network gives you access to streaming services, online cinemas, and smart functions. However, owners Horizont Difficulties often arise: the network can't be found, the password isn't accepted, or the connection keeps dropping. The causes lie in the specifics of the brand's firmware, the hardware limitations of budget models, and common mistakes made when setting up the router.
In this article - step-by-step diagrams for TVs Horizont on platforms Android TV And proprietary OS (branded shell), and also compatibility table with different Wi-Fi standards (802.11n/ac/ax). We'll discuss how to bypass restrictions on connecting to hidden networks, why the TV doesn't detect 5 GHz, and what to do if the Wi-Fi module disappears after an update. Finally, FAQ with answers to frequently asked questions, including IP address issues and DHCP conflicts.
If your Horizont released before 2018, the probability of successful connection to modern routers with WPA3 is below 30%. In such cases, you will need alternative method Using a USB adapter or setting up a guest network on a router with legacy encryption. This is covered in a separate section.
1. Preparation: What to check before setting up Wi-Fi
Before you go to the TV menu, make sure the problem is not with your router or ISP. 50% of connections failed are related to incorrect network settings, and not to the TV itself.
Here checklist mandatory actions:
Reset the router (press and hold the Reset button for 10 seconds)
Disable MAC address filtering
Set WPA2-PSK (AES) encryption
Enable 802.11n compatibility mode (if your TV does not support 5 GHz)
Disable Fast Channel Switching (802.11r)-->
Pay special attention Wi-Fi channel. Televisions Horizont at the base Realtek-chips (2019–2021 models) often conflict with automatic channel selection. Set a fixed channel in the range 1–11 for 2.4 GHz or 36–48 for 5 GHz (if your TV supports it).
⚠️ Attention: If your router is operating in the Wi-Fi 6 (802.11ax), try switching temporarily to 802.11ac - some models Horizont incorrectly process OFDMA packets.
Also check if it is enabled on the router client isolation (Client Isolation) - this function blocks the interaction of devices on the local network, which is why the TV may not receive an IP address.
2. Step-by-step instructions: connecting to Wi-Fi on Android TV
Models Horizont on Android TV (series Smart 4K UHD, QLED 2020–2026) connect to the network through the standard Android menu. The algorithm differs from the proprietary shell, so we'll discuss it separately.
Steps for Android TV:
Open
Settings → Network & Internet.Select
Wi-Fiand turn on the wireless network.In the list of available networks, find yours and click on it.
Enter your password (case sensitive!) and confirm the connection.
Wait for the status to appear
Connectedand check your internet access by opening YouTube.
If the network is not displayed:
- 🔄 Update the list of networks (refresh button in the upper right corner).
- 📶 Check the signal level — if the indicator shows 1–2 divisions, move the router closer.
- 🔒 Make sure the network is not hidden (SSID Broadcast is enabled).
For models with dual Wi-Fi (2.4 + 5 GHz) It's recommended to connect to the 5 GHz network—this will reduce latency when viewing 4K content. However, if the signal is weak, switch to 2.4 GHz.
3. Connecting to a proprietary shell (not Android)
Televisions Horizont on its own OS (series Smart HD, Full HD (Until 2019) use a simplified menu. There's no automatic channel scanning, so you'll have to enter parameters manually.
Instructions:
Press and hold the button
Menuon the remote control and selectSettings → Network.Go to
Setting up Wi-Fiand selectManual input.Please specify:
SSID— the name of your network (the exact name, taking into account the case).Security type—WPA2-PSK(if different, change it on the router).Password- security key.
Save the settings and wait for the message Connected.
⚠️ Attention: In models Horizont 24LED7100T And 32LED7200T (2017–2018) when manually entering the SSID You cannot use spaces or special characters. (!, @, #). Replace them with underscores (_).
If an error appears after saving the settings Failed to obtain IP address, try:
- 🔧 Manually set the IP in the TV menu (for example,
192.168.1.100with a mask255.255.255.0). - 📡 Disable the function on the router
AP Isolation. - 🔄 Restart the router and TV (unplug them from the socket for 30 seconds).
4. Horizont Model Compatibility Chart with Wi-Fi Standards
Not all TVs Horizont Support modern wireless standards. Below is information on popular series:
| Model | Year of release | 2.4 GHz support | 5 GHz support | Max. speed | Wi-Fi module type |
|---|---|---|---|---|---|
| Horizont 32KS8000 | 2020 | Yes (802.11n) | Yes (802.11ac) | 433 Mbps | Realtek RTL8822CS |
| Horizont 43US8100 | 2021 | Yes (802.11n/ac) | Yes (802.11ac) | 867 Mbps | Broadcom BCM4356 |
| Horizont 24LED7100T | 2017 | Yes (802.11n) | No | 150 Mbps | Realtek RTL8188ETV |
| Horizont 50QL8000 | 2022 | Yes (802.11ax) | Yes (802.11ax) | 1200 Mbps | Mediatek MT7915 |
| Horizont 40FS5000 | 2019 | Yes (802.11n) | No | 300 Mbps | Realtek RTL8188FTV |
Models before 2018 with the Realtek RTL8188ETV module do not support networks with WPA3 encryption and may not see routers in 802.11ax (Wi-Fi 6) mode.
If your model isn't listed in the table, check the specifications on the sticker on the back of the TV or in the documentation. Look for lines like Wi-Fi: 802.11 b/g/n or Dual-band Wi-Fi.
5. Troubleshooting: TV won't connect to Wi-Fi
Let's figure it out top 5 mistakes and how to resolve them. If your situation isn't covered, check the FAQ section at the end of the article.
Error 1: "Incorrect password"
Even if you are sure that the password is correct:
- 🔠 Check your keyboard layout (English/Russian).
- 🔄 Retype the password in notepad and copy it from there.
- 📱 Try connecting another device (phone, laptop) to this network. If that doesn't work, reset your router.
Error 2: "Failed to obtain IP address"
Reasons:
- 🚫 DHCP conflict (router does not issue an address).
- 🔌 The DHCP server on the router is disabled.
- 📡 Too many devices on the network (IP pool exhausted).
Solution: Set a static IP in the TV menu or reboot the router.
Error 3: Network found, but connection is lost
The culprits:
- 📶 Weak signal (level below 30%).
- 🔄 Frequent channel changes on the router (enable a fixed channel).
- 🛡️ Firewall or parental controls on the router.
What should I do if my TV connects to Wi-Fi, but the internet doesn't work?
1. Check if the TV receives an IP address (the network settings should indicate an address of the form 192.168.xx).
2. Open port 53 (DNS) on your router – sometimes it is blocked by your ISP.
3. Try manually entering DNS: 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare).
4. If you are using a VPN on your router, disable it—some Horizont models do not support encrypted tunnels.
Error 4: The TV does not detect the 5 GHz network
Possible reasons:
- 📵 The TV's Wi-Fi module only supports 2.4 GHz (check the table above).
- 🔧 The 5 GHz band is disabled on the router or an incompatible country is set (for example, Japan).
- 🔄 Smart Connect mode is enabled, which hides the 2.4/5 GHz split.
Error 5: Wi-Fi is gone after the update
This is a typical problem for models on Realtek-chips. Solutions:
- 🔙 Roll back the firmware to the previous version (instructions on the Horizont website).
- 🔌 Connect the TV to the router via cable and update the Wi-Fi module via
Settings → Software Update. - 🛠️ If the module burns out, it will need to be replaced (contact the service center).
⚠️ Attention: Firmware update via USB on models Horizon 2017–2019 This may result in loss of Wi-Fi functionality if the firmware file is not region-specific (EU/RU). Download the firmware only from the official website, selecting the version for your country.
6. Alternative ways to connect to the Internet
If the Wi-Fi on your TV is not working or there is no Wi-Fi at all, there is 4 alternative options:
1. Connecting via LAN cable
The most stable method. You will need:
- 📡 Cable
Ethernet(twisted pair, category 5e or higher). - 🔌 A free port on the router.
Connect the cable to the port LAN on the TV and router. Network settings will be applied automatically (DHCP).
2. USB Wi-Fi adapter
Compatible with models without built-in Wi-Fi. Purchase a chip-based adapter. Realtek RTL8188 or Ralink RT5370 (they are compatible with most TVs Horizont).
Steps:
- Insert the adapter into the USB port of the TV.
- Go to
Settings → Network → USB Wi-Fi. - Select a network and enter the password.
3. Wi-Fi Bridge (WISP)
If the router does not deliver a signal to the TV, use a second router in the mode Repeater or WISP (wireless bridge). For example, TP-Link TL-WA850RE.
4. Powerline adapters
Transmitting internet via electrical wiring. Two adapters are required:
- 🔌 One connects to the router and the outlet.
- 📺 The second one is connected to the TV (via LAN) and another outlet.
Speed up to 500 Mbps, but depends on the quality of the wiring.
7. Optimize Wi-Fi for streaming and online gaming
To avoid lags when watching 4K or cloud gaming (e.g. NVIDIA GeForce NOW), configure the router and TV according to these parameters:
| Parameter | Recommended value | Why is it necessary? |
|---|---|---|
| Channel width (2.4 GHz) | 20 MHz | Reduces interference from neighboring networks |
| Channel width (5 GHz) | 40 or 80 MHz | Increases speed for 4K streaming |
| QoS (Traffic Priority) | Enable for TV (by MAC address) | Guarantees stable speed |
| MTU | 1472 | Eliminates packet fragmentation |
| DNS | 1.1.1.1 or 8.8.8.8 | Speeds up content loading |
For models Horizont With Android TV It is also recommended:
- 📱 Disable background download of updates (
Settings → Applications → Auto-update). - 🎮 Enable Game Controller Mode (
Settings → Devices → Gaming Accessories) to reduce latency. - 📺 Set screen resolution
3840×2160 (60 Hz)for 4K HDR content.
8. Frequently Asked Questions (FAQ)
My Horizon can't see any Wi-Fi networks. What should I do?
Possible reasons:
- The Wi-Fi module is disabled in the service menu (a factory reset is required).
- The Wi-Fi chip burned out (repair required).
- Some Wi-Fi channels are prohibited in your country (change the region on your router to "Russia" or "Europe").
First try connecting via hidden network: in the TV menu, select Add a network manually and enter your network's SSID.
How to connect to a hidden Wi-Fi network?
On TVs Horizont with Android TV:
- Go to
Settings → Network & Internet → Wi-Fi → Add network. - Enter the network name (SSID) and password.
- Select the security type (
WPA2-PSK). - Save and connect.
On the branded shell: in the Wi-Fi menu, select Manual input and specify the SSID, then save.
The TV connects to Wi-Fi, but YouTube and the browser don't work. What's wrong?
The problem is related to DNS or proxy settings. Try:
- Manually enter DNS:
8.8.8.8(Google) or77.88.8.8(Yandex). - Disable proxy in TV network settings (
Settings → Network → Advanced → Proxy). - Check if your ISP is blocking access to streaming services (use a VPN on your router).
Is it possible to connect Horizont to Wi-Fi without a remote?
Yes, there are several ways:
- 📱 Use the app Horizont Remote (available for Android/iOS).
- 🖱️ Connect a USB keyboard or mouse to the TV and use them to control the menu.
- 🔧 On some models, control buttons are located on the rear panel (power on, channel switching, menu entry).
If the remote control is lost, buy a universal remote control (for example, One For All) and program it for your model.
After resetting the settings, the TV stopped connecting to Wi-Fi. How can I fix this?
A factory reset often resets network settings as well. Try:
- Reboot your router.
- In the TV menu, select
Forget the network(if saved) and reconnect. - If that doesn't help, update your TV's firmware via USB (instructions on the Horizont website).
On 2018 and later models, you may need to reset the reactivating Smart functions through the menu Settings → Support → Device Activation.