Connecting a TV Horizon Connecting to the internet via Wi-Fi provides access to streaming services, online cinemas, and firmware updates. However, many users encounter difficulties: the TV doesn't detect the network, constantly asks for a password, or displays a "No connection" error. In this article, we'll look into these issues. All current Wi-Fi setup methods for models Horizon 2018–2026, including solutions to common problems.
Important: The connection process may vary depending on firmware versions And router modelsIf your TV was released before 2018, some features (such as support Wi-Fi 6) may be missing. We will focus on universal methods that work for most devices in the series. Smart, Ultra HD And QLED.
Before you begin, make sure that:
- 📶 The router is turned on and distributing Wi-Fi (check the indicators on the case).
- 🔑 You know the exact password for the network (sometimes it is indicated on the router sticker).
- 📺 The TV is within the network coverage area (no further than 10 meters from the router if there are walls).
1. Connecting via the TV settings menu
The easiest way is to use the built-in menu HorizonThis method is suitable for all models with support Smart TV, including Horizon 4K U50H7500, U65H8700 and newer series.
Instructions:
- Turn on the TV and press the button
Menu(orHome) on the remote control. - Go to the section
Settings → Network → Network settings. - Select
Wireless network (Wi-Fi). - In the list of available networks, find the name of your router and enter the password.
- Confirm the connection and wait for the "Connected" message.
If the TV does not see your network:
- 🔄 Reboot your router (unplug it for 30 seconds).
- 📡 Check if the network SSID is hidden in the router settings (enable visibility).
- 🔧 Make sure that the router is in the enabled mode
802.11n/ac/ax(old models Horizon do not supportWi-Fi 6E).
Disable Guest Network|Check Wi-Fi Channel (1-11 recommended for 2.4GHz)|Disable MAC Filtering|Set Channel Width to 20MHz (for stability)-->
⚠️ Attention: If your TV Horizon released in 2019-2020, it may not support modern encryption standardsWPA3In your router settings, temporarily switch toWPA2-PSK (AES).
2. Connecting via WPS (without entering a password)
Function WPS (Wi-Fi Protected Setup) allows you to connect your TV to the network without entering a password—just press a button on the router. This method works if:
- 🔘 Your router supports WPS (usually there is a button with this name).
- 📺 TV Horizon no older than 2017 (in new models WPS is often disabled by default).
How to connect:
- On your TV, go to
Settings → Network → WPS. - Select
Start connection. - Press the button within 2 minutes
WPSon the router (usually it is located on the back panel). - Wait for the message "Connection successful".
If WPS doesn't work:
- 🔄 Make sure that the function is enabled in the router settings (section
Wi-Fi → WPS). - ⏱️ Please try again - the connection timeout is 120 seconds.
- 🔧 On some models Horizon (For example, H32K6600) WPS is disabled in the firmware - use another method.
Why is WPS considered insecure?
WPS is vulnerable to brute-force attacks because it uses an 8-digit PIN. Attackers can crack it in a few hours. Router manufacturers (TP-Link, ASUS, Keenetic) recommend disabling WPS after use or using it instead. WPA3.
3. Connecting via the Horizon Smart mobile app
For TVs Horizon 2021 and newer, the official app is available Horizon Smart (available for Android And iOS). It simplifies Wi-Fi setup and allows you to control your TV from your phone.
How to connect via the app:
- Download Horizon Smart from App Store or Google Play.
- Make sure your phone and TV are connected to the same Wi-Fi network (temporarily).
- Launch the application and select your TV from the list of devices.
- Go to the section
Settings → Networkand follow the instructions on the screen.
The advantages of this method:
- 📱 No need to enter your password manually—data is transferred automatically.
- 🔄 You can quickly reconnect to another network without a remote control.
- 🛠️ The app shows connection status and internet speed.
⚠️ Attention: Application Horizon Smart may not support models older than 2020. Please check compatibility before installing. official website (check the link in your TV manual).
4. Troubleshooting connection issues
If the TV Horizon If your device won't connect to Wi-Fi, there could be various reasons, ranging from incorrect router settings to a firmware error. Let's look at common errors and how to fix them.
| Error | Possible cause | Solution |
|---|---|---|
| "No network connection" | Weak Wi-Fi signal or incorrect password | Move the router closer to the TV or check the password |
| "IP address not received" | DHCP failure on the router | Reboot your router or assign a static IP address to your TV. |
| "Authentication failed" | Incompatible encryption type | Change your router's security settings to WPA2-PSK |
| "Network out of range" | The TV does not support 5 GHz. | Connect to a 2.4 GHz network or update your TV firmware |
If none of the methods helped:
- 🔧 Reset network settings on your TV:
Settings → Support → Network reset. - 📡 Update your router's firmware (instructions are available on the manufacturer's website).
- 📞 Contact support Horizon indicating the TV model and error code.
5. Optimize Wi-Fi for a stable signal
Even after successful connection, you may encounter video freezing, low speed or connection breaksThis is due to the specifics of how Wi-Fi works at home.
How to improve the signal:
- 📶 Use range
5 GHzfor TVs Horizon 4K (less interference, higher speed). - 🔄 Set your router to automatically select a channel or select the least loaded one manually (use the app Wi-Fi Analyzer).
- 🛡️ Disable Wi-Fi energy saving on your TV:
Settings → Power Saving → Network Mode: Always On. - 🔌 For maximum stability, use Powerline adapters (Internet transmission via electrical wiring).
Horizon QLED TVs from 2023–2026 support Wi-Fi 6 (802.11ax), but only when connected to routers with the same standard. If your router is older than 2020, the TV will automatically switch to the outdated 802.11ac protocol, which can reduce speeds by 30–40%.
6. Updating firmware via Wi-Fi
After connecting to the internet, it is recommended to update the TV firmware. This will fix errors and add new features (for example, support Disney+ or TikTok TV) and improve Wi-Fi stability.
How to update software:
- Go to
Settings → Support → Software Update. - Select
Update over the network. - Wait until the process is complete (the TV will reboot automatically).
If the update is stuck:
- ⏳ Do not turn off the TV for 30 minutes - the process may take up to 20 minutes.
- 🔌 If the indicator on the TV flashes red, turn off the power for 1 minute and try again.
- 💽 Models older than 2019 may require an update via USB (download the firmware from Horizon website).
7. Alternative ways to connect to the Internet
If Wi-Fi is not working or the speed is too slow, consider alternative options:
- 🔌 Ethernet cable: Connect the TV to the router via a LAN cable (maximum stability, speed up to 1 Gbps).
- 📶 USB modem: Some models Horizon (For example, U55H8000) support connecting a 4G modem via a USB port.
- 🔄 Wi-Fi Repeater: Install a signal booster between the router and the TV (suitable for large apartments).
- 📡 Mobile hotspot: Share the Internet from your smartphone (temporary solution).
To connect via cable:
- Buy
Ethernet cablecategory 5e or higher. - Connect one end to the port
LANon the router, the other one to the connectorEtherneton TV. - In the TV menu, select
Settings → Network → Cable connection.
⚠️ Attention: When using a USB modem, check compatibility on the website HorizonNot all models support modems of the standard LTE-A (For example, Huawei E3372).
FAQ: Frequently asked questions about connecting Horizon to Wi-Fi
My TV can't see my Wi-Fi network. What should I do?
Check:
- Is the mode enabled?
2.4 GHzon the router (older models) Horizon they don't see5 GHz). - Is the network SSID hidden in the router settings?
- Does Wi-Fi work on other devices (smartphone, laptop)?
If the problem persists, reset the network settings on your TV.
How do I know which Wi-Fi standard my Horizon TV supports?
Check the model's specifications on the official website or in the instructions. General rule:
- Until 2019 -
Wi-Fi 4 (802.11n). - 2020–2022 —
Wi-Fi 5 (802.11ac). - From 2023 -
Wi-Fi 6 (802.11ax).
Can I connect my Horizon TV to a public Wi-Fi network (such as a hotel)?
Yes, but some additional configuration may be required:
- Connect to the network as usual.
- If authorization via a browser is required, open Smart Hub and launch any browser (for example, the built-in one) Horizon Browser).
- Enter your hotel network login/password.
Some public networks block devices without a browser - in this case, use USB modem or mobile hotspot.
After updating my firmware, my Wi-Fi stopped working. What should I do?
Your network settings may be corrupted. Try:
- Reset network settings:
Settings → General → Reset → Reset network settings. - Reconnect as described in the first section.
- If that doesn't help, roll back the firmware via USB (instructions are on the website) Horizon).
How to check internet speed on Horizon TV?
Speed can be measured in two ways:
- Via the app Smart Hub: open your browser and go to
speedtest.net. - In network settings:
Settings → Network → Network Status(shows the current connection speed).
Optimal speed for 4K streaming: not less 25 Mbps.