How to connect a Samsung Smart TV to the internet via a Wi-Fi router: a complete guide with expert advice

Connection Samsung Smart TV to the Internet via Wi-Fi router provides access to streaming services, online cinemas and signature features such as Samsung TV Plus or Gaming HubHowever, many users encounter problems: the TV doesn't detect the network, constantly disconnects, or requires a password despite the correct information. In this article, we'll look into these issues. all connection methods — from basic setup to troubleshooting rare errors, and we'll also give advice on optimizing your signal for stable operation.

It is important to understand that the process may vary depending on TV models (series QLED, Crystal UHD, The Frame etc.) and firmwareFor example, TVs from 2023–2026 have a simplified menu interface, while devices from 2018–2020 may require manual DNS entry. We've taken these nuances into account and prepared a universal guide that will work for most users. Samsung Smart TV on the platform Tizen.

If you have already tried to connect but encountered an error (for example, 102, 106 or 120), skip the basic steps and go straight to the "Problem solving"There we sorted it out 12 typical failures and ways to eliminate them without calling a specialist.

What you need to connect: checking the equipment

Before you begin setting up, please make sure your hardware meets the minimum requirements. Here mandatory checklist:

• 📺 Samsung Smart TV on the platform Tizen (series K, M, N, Q, R, T, U and newer). You can find out the model on the sticker on the back or in the menu Settings → Support → About TV.
• 📶 Wi-Fi router with standard 802.11n (2.4 GHz) or 802.11ac/ax (5 GHz). May not be supported for TV models before 2020. Wi-Fi 6 (802.11ax).
• 🔋 Stable power supplyThe router and TV must be connected to a 220V power source. Avoid using low-power extension cords.
• 🔑 Connection details: network name (SSID) and password. If the network is hidden, you will need to enter SSID manually.

Please note router locationIf it's located in another room or behind thick walls, the signal may be too weak. The optimal distance between the router and TV is up to 10 meters without obstacles. Use a smartphone to check the signal strength: if the network reception at the TV's location is 1-2 bars, the connection will be unstable.

⚠️ Attention: If your router is in the mode 802.11r (Fast Transition), disable this feature in the settings. Some models Samsung Smart TV are not compatible with this standard, which leads to constant connection breaks.

Step-by-step Wi-Fi setup on a Samsung Smart TV

Let's move on to the connection process itself. The instructions are suitable for most models, but if your TV was released before 2018, the interface may differ slightly (see section for old TVs).

1. Turn on the TV and press the button Home (Home) on the remote. A panel with icons will appear at the bottom of the screen.
2. Go to Settings (gear) → General → Net → Open network settings.
3. Select Wireless network (Wireless). The TV will start scanning for available networks.
4. Find your network in the list (SSID) and select it. If the network is not listed, click Refresh or check if it is hidden (see instructions for hidden networks).
5. Enter your Wi-Fi password. Use virtual keyboard on the screen or app Samsung SmartThings on your smartphone for easy input. Click Ready.
6. Wait for the message Connected to the InternetThe TV will automatically check the connection and update the time.

If the connection is successful, a Wi-Fi icon will appear in the upper right corner of the screen. tickTo make sure your internet connection is working, open any streaming service (for example, YouTube or Netflix) or go to Settings → Support → About TV → Network Status.

Connecting to a hidden Wi-Fi network

If your router is configured for stealth broadcasting SSID (the network doesn't appear in the list of available networks), you'll have to enter the data manually. Here's how:

1. On the menu Wireless network select Add a network (or Manual input in older models).
2. In the field Network name (SSID) enter exact name your Wi-Fi network (case sensitive!).
3. Select security type:
   • 🔒 WPA2-PSK — the most common option.
   • 🔓 Open network - if there is no password (not recommended).
   • 🛡️ WPA3-PSK — for new routers (TV may not be supported until 2021).

If the TV gives an error Failed to connect, check:

• 📝 Correctness of the entered information SSID (even one typo will cause a crash).
• 🔑 Security type (for example, if the router is configured to WPA2/WPA3, and you only chose WPA2).
• 📡 Wi-Fi channel: Some TVs do not support channels higher than 13 in the 2.4 GHz range.

⚠️ Attention: Hidden Networks (Hidden SSID) can cause delays when connecting devices. If the TV frequently loses connection, we recommend making the network visible in the router settings (section Wi-Fi → Basic Settings).

Connection features for older models (before 2019)

Televisions Samsung 2016–2018 (series K, M, N) may have outdated firmware or limited support for Wi-Fi standards. If the basic instructions don't work, try the following steps:

1. Update firmware manually:
   • Download the latest software version for your model from the website Samsung Support.
   • Write the file to the flash drive (FAT32) and insert it into the USB port of the TV.
   • Go to Settings → Support → Software Update → Update Now.

Settings → Support → Self-diagnosis → Reset

Settings → General → Network → Reset network settings