Game console PlayStation 4 from Sony still remains a popular platform for online gaming despite the release of PS5However, many users experience difficulties when connecting the console to the Wi-Fi or optimizing the connection for multiplayer sessions. Unlike a wired connection, a wireless network requires proper router configuration, selecting the optimal channel, and sometimes even manual configuration. DNS or MTU.
In this article you will find step-by-step instructions on connection PS4 Slim, PS4 Pro or a standard model to home Wi-Fi, as well as tips for troubleshooting common problems: from errors NW-31201-7 to slow download speeds. We'll look at how to check signal quality, configure NAT type to play with friends and even improve your ping Call of Duty: Warzone or FortniteIf you've never set up a network on a console before, don't worry: all steps are accompanied by screenshots and explanations.
Important: If your router supports dual band (2.4 GHz + 5 GHz), For PS4 It's better to choose a network 5 GHz — it's less congested and provides lower ping. However, if the console is located far from the router, 2.4 GHz may be more stable due to better signal penetration through walls.
1. Preparing to connect: What to check before setting up Wi-Fi
Before you start connecting PS4 to the internet, make sure your home network is ready for the new load. Game consoles have higher connection stability requirements than smartphones or laptops. Here's key points, which are worth paying attention to:
- 📶 Wi-Fi signal strength: The console must be within range 5–7 meters from the router (for
5 GHz) or 10–15 meters (For2.4 GHz). Check the signal level on your smartphone in the place where you are standing. PS4 - if it is lower 70%, consider the option of a wired connection or purchasing repeater. - 🔄 Channel congestion: Neighboring Wi-Fi networks may be interfering. Use apps like Wi-Fi Analyzer (Android) or NetSpot (iOS/macOS) to find the least congested channel and change it in the router settings.
- 🔌 Router power supply: If your router is running 24/7, reboot it after 10–15 minutes before connecting the console. This will clear the cache and may resolve any hidden errors.
- 📡 Router firmware: Outdated router software is often the cause connection breaks or slow speed. Update the firmware through the router's web interface (usually at
192.168.0.1or192.168.1.1).
If you have old router (released before 2018), it may not support modern standards Wi-Fi 5 (802.11ac) or Wi-Fi 6, which will limit the connection speed PS4In that case, consider upgrading to a model with support. MU-MIMO (For example, TP-Link Archer AX6000 or ASUS RT-AX88U) - this will significantly improve the online gaming experience.
⚠️ Attention: If your internet service provider uses dynamic IP (most often with home tariffs), after rebooting the router it may change NAT type on the console. This will cause connection problems with some games (for example, GTA Online or Destiny 2). The solution is to configure static IP For PS4 in the router settings.
2. Step-by-step instructions: how to connect PS4 to Wi-Fi
Now let's move on to the actual connection. This instruction applies to all models. PS4, including Slim And ProIf you have a console with the latest version of the software (9.00 and above), the interface may differ slightly, but the general logic remains the same.
Turn on the console and wait for the main menu to load.
Make sure the router is turned on and distributing Wi-Fi.
Remember the network name (SSID) and password
Disable VPN on your router (if used)-->
Turn on PS4 and go to the main menu. Select the icon "Settings" (suitcase icon in the top bar).
In the settings menu, find the section
Net→Setting up an Internet connection.The system will prompt you to select a connection method. Select Use Wi-Fi.
Wait for the console to search for available networks. Select from the list. your Wi-Fi network (If it is not there, check if SSID distribution is enabled in the router settings).
Enter Wi-Fi passwordPlease note: the keyboard is on PS4 case sensitive! If the password contains characters like
!or@, switch to the English keyboard layout.After entering the password, select "Simple" connection (recommended for most users). Advanced settings are only required if you have corporate network or proxy server.
Wait for the connection test to complete. If successful, you will see a message Connected to the Internet.
If an error occurs during the testing phase (for example, NW-31297-2), this may mean that the router is blocking the connection PS4. Try it. temporarily disable the firewall on the router or add the console to the list DMZ (demilitarized zone). How to do this - read in the section about NAT setup.
3. Connection optimization: how to reduce ping and avoid lags
Even if PS4 Connecting to Wi-Fi doesn't guarantee stable performance in online games. The main issues gamers face are:
- 🐢 High ping (delay over 100 ms), due to which the character “teleports” or the shots are not registered.
- 🔄 Packet loss, leading to freezes or disconnections from the server.
- 🚪 NAT type 3, blocking connection to some games or voice chat.
These problems can be solved with the help of manual network configuration on the console and router. Below - step-by-step recommendations for every occasion.
3.1 Changing DNS to speed up loading
By default PS4 uses a DNS provider that is not always optimal for gaming. Replace with public DNS (for example, from Google or Cloudflare) can reduce ping by 10–30%.
Go to
Settings → Network → Set up Internet connection.Select your current connection and click "Settings" → "Special".
In the section
DNSselect "Manually" and enter:Primary DNS: 1.1.1.1 (Cloudflare)Secondary DNS: 8.8.8.8 (Google)Save the settings and restart the console.
3.2. Setting MTU for a stable connection
MTU (Maximum Transmission Unit) — the maximum size of a data packet that can be transmitted without fragmentation. An incorrect value results in connection breaks or slow speed. For PS4 optimal MTU — 1473.
In the network settings menu, select "Special" →
MTU→ "Manually".Enter the value
1473and save.Restart your console and check your connection.
⚠️ Attention: If the Internet is lost after changing the MTU, return the value to Auto and try1450or1500Some providers use non-standard settings.
3.3 Checking and changing the NAT type
NAT type determines how your console interacts with other devices on the network. The optimal option for online gaming is NAT type 2 (moderate) If you have NAT type 3 (strict), you won't be able to connect to some hosts or use voice chat.
To change the NAT type:
Go to the router's web interface (usually
192.168.0.1or192.168.1.1).Find the section «UPnP» (Universal Plug and Play) and turn it on.
If UPnP didn't help, add PS4 V DMZ (demilitarized zone). To do this:
- Find out Console IP address V
Settings → Network → View connection status. - Find it in your router settings «DMZ» and enter the IP address PS4.
- Save the settings and reboot the router.
- Find out Console IP address V
After these steps, check the NAT type in Settings → Network → Internet Connection TestIf it changed to 2, the problem is solved. If there is any left 3, perhaps the provider is using double NAT — in this case, only a call to support will help.
4. Solving Common Wi-Fi Problems on PS4
Even after successfully connecting to Wi-Fi, users PS4 may experience errors or network instability. Below - list of the most common problems and ways to eliminate them.
| Error | Cause | Solution |
|---|---|---|
NW-31201-7 |
Incorrect DNS or MTU settings | Reset network settings on the console or manually set DNS 8.8.8.8 and MTU 1473. |
CE-33991-5 |
Problems with PlayStation Network (PSN) servers | Check your PSN status on official website or wait until work is restored. |
NW-31246-6 |
The Wi-Fi signal is too weak | Move the router closer to the console or use signal amplifier. |
NW-31297-2 |
The router is blocking the connection | Disable the firewall on your router or add one PS4 in the DMZ. |
| Slow loading speed | ISP restrictions or network congestion | Connect to your router via cable or restrict internet access for other devices. |
If none of the methods helped, try reset network settings on the console:
Go to
Settings → Initialization → Initialize PS4.Select "Restore default settings" (this will not delete the games, but will reset the network settings).
After rebooting, please set up the connection again.
- 📡 Wi-Fi repeater (amplifier): Increases network coverage. Suitable for small apartments. Example: TP-Link RE605X (supports
Wi-Fi 6). - 🔌 Powerline adapter: Transmits the internet signal through electrical wiring. Ideal if the router and console are in different rooms. Example: Devolo Magic 2 Wi-Fi.
- 🖧 Mesh system: Multiple access points creating a single network. Ideal for large homes. Example: Google Nest Wi-Fi.
- 🔗 Wired connection (LAN): The most stable option. If the router is far away, use a cable.
Cat 6length up to 30 meters.
⚠️ Attention: If you use mobile Internet via USB tethering (sharing from a phone), the speed will be limited by the technology 4G/5G, and the ping can reach 100–200 msFor competitive games (e.g. Valorant or CS:GO) this option is not suitable.
5. How to improve your PS4 Wi-Fi signal: choosing the right hardware
If your router is located far from the console or there are a lot of obstacles in the house (walls, furniture), even the correct settings will not save you from packet loss or high ping. In such cases, the following will help:
When choosing a repeater or mesh system, pay attention to support dual band (2.4 + 5 GHz) and standard Wi-Fi 5/6Devices with Wi-Fi 4 (802.11n) can "cut" the speed up to 150 Mbps, which is not enough for modern online games.
How to check the actual Wi-Fi speed on PS4?
To find out your current connection speed, go to Settings → Network → Internet Connection TestPlease pay attention to the lines:
- Download speed (must be no less than 10 Mbps for comfortable play).
- Upload speed (important for streaming or downloading content).
- NAT type (optimally - 2).
If the speed is lower than expected, check your plan with your provider or connect to your router via cable for a test.
6. Configuring your router to prioritize PS4 traffic (QoS)
If you have several devices (smartphones, smart TVs, laptops) working on your network at the same time, they can “take away” traffic from PS4, which leads to lags. The function solves this problem QoS (Quality of Service), which allows you to set the priority for the game console.
How to set up QoS:
Go to the router's web interface (the address is indicated on the device's sticker).
Find the section «QoS» or Traffic prioritization (the name may differ depending on the model).
Enable QoS and select the mode By MAC address or By IP address.
Please specify Your PS4's MAC address (you can find it in
Settings → Network → View connection status) and install maximum priority.Save the settings and reboot the router.
If your router does not support QoS, an alternative option is limit the speed for other devices. For example, you can set a limit in your router settings. 5 Mbps for smartphones, leaving the main traffic for the console.
⚠️ Attention: On some routers (for example, from ZTE or Huawei) QoS function can be called «Bandwidth Control» or «Traffic Control»If you can't find it, check the instructions for your model.
7. Alternative ways to connect PS4 to the Internet
If Wi-Fi connection is not possible or unstable, consider alternative options:
7.1 Wired connection (LAN)
The most reliable way is to connect PS4 and a router network cableTo do this:
Buy a cable
Cat 5eorCat 6the required length (maximum 100 meters).Connect one end to the port LAN on the router, the other one to the connector PS4.
In the console settings, select Use a LAN cable and follow the instructions.
Advantages of a wired connection:
- 🔥 Minimal ping (usually 10–30 ms).
- 📈 Stable speed without packet loss.
- 🛡️ Fewer vulnerabilities to hacking compared to Wi-Fi.
7.2. Mobile Internet (USB tethering)
If you don't have internet at home, you can share the internet with smartphone via USB. To do this:
Connect PS4 and smartphone with a cable USB → Micro-USB/USB-C.
Turn on your phone modem mode (on Android:
Settings → Network & Internet → Hotspot & Tethering).On PS4 select Use USB cable in the network settings.
Limitations of the method:
- 📉 High ping (80–200 ms).
- 💸 Mobile traffic consumption (up to 1 GB/hour in online games).
- 🔋 Smartphone battery drains quickly.
7.3. Connecting via a smartphone (Wi-Fi hotspot)
Similar to USB tethering, but wireless:
Turn on your smartphone access point mode.
On PS4 Connect to the created network as to a regular Wi-Fi.
Important: When using mobile internet, disable automatic game updates on PS4, otherwise traffic will be spent on background downloads.
FAQ: Frequently asked questions about connecting PS4 to Wi-Fi
Is it possible to connect PS4 to Wi-Fi without a password?
No, if the network is password protected. However, you can:
- 🔑 Temporarily remove the password in the router settings (not recommended for security reasons).
- 📲 Connect via WPS (if your router supports this function). To do this, press the button WPS on the router, and then select the appropriate item in the network settings PS4.
Why can't my PS4 see my 5GHz Wi-Fi network?
Possible reasons:
- 📵 Your model PS4 does not support
5 GHz(valid for consoles released before 2016). - ⚙️ The mode is disabled in the router settings
802.11a/n/ac. - 🔄 Channel
5 GHzoverloaded or blocked (try changing the channel manually).
Solution: Connect to the network 2.4 GHz or update your router firmware.
How to reduce ping in Fortnite on PS4?
Ping depends on many factors, but you can:
- 🌍 Select the server closest to your region (in the game settings).
- 🔌 Connect via cable LAN instead of Wi-Fi.
- 🚫 Close background downloads (game updates, Netflix streaming).
- 🔄 Change DNS to
1.1.1.1(Cloudflare) or8.8.4.4(Google).
If the ping remains high (more than 100 ms), the problem may be on the provider's side.
What should I do if my PS4 connects to Wi-Fi but won't go online?
Check the following:
- 🔌 Restart your router and console.
- 📡 Make sure that the router is turned on DHCP (automatic IP distribution).
- 🔍 Check if it's blocking antivirus or firewall connection.
- 🔄 Reset network settings on PS4 (
Settings → Network → Internet connection settings → Advanced → Reset).
If nothing helps, contact your provider - the problem may be on their end.
Can you use a VPN on PS4 for gaming?
Yes, but with some reservations:
- 🔒 VPN on a router: Set up a VPN connection on your router - then it will work for all devices, including PS4.
- 🖥️ VPN via PC: Connect the console to the computer via LAN and share the Internet via VPN (requires configuration) ICS in Windows).
⚠️ Warning: Using a VPN may increase ping and lead to a ban in some games (for example, in Call of Duty for suspicion of cheating).