Connecting a printer HP to the wireless network via iPhone It seems like a simple task—until you encounter errors like "Unable to find printer" or "Authentication error." In practice, the process requires taking into account nuances: from the version iOS to the printer model. In this article, we'll look at all connection methods (via app) HP Smart, AirPrint, WPS), as well as typical problems - for example, when iPhone "sees" the printer, but does not print.
Peculiarities of working with HP through iPhone The manufacturer actively updates printer firmware and apps. This means that the instructions for this model HP DeskJet 2700 2020 may not work for HP Envy 6000 2026. We've taken these differences into account and compiled universal solutions that are suitable for most modern devices. If your printer was manufactured before 2018, Check the official documentation for iOS 15+ support—some older models require a firmware update via a PC..
Before you begin, make sure that:
- 📶 Yours iPhone connected to the same Wi-Fi network to which you want to connect the printer.
- 🔋 The printer is turned on and in setup mode (the blue Wi-Fi indicator usually blinks).
- 📱 On iPhone the application is installed HP Smart (free in the App Store).
- 🔄 The router does not block new devices (disable the "Client Isolation" feature in the router settings, if available).
1. Preparing your HP printer for Wi-Fi connection
The first step is to put the printer into network setup mode. For models HP This is done in different ways:
- 🖨️ Touch screen: Click
Settings → Network → Wireless → Wi-Fi Setup Wizard. - 🔘 Buttons without a screen: Hold the button
Wi-Fi(orWireless communication) 5 seconds until the indicator flashes. - 📄 Models with a paper display (eg HP Neverstop): Print the network status report and follow the instructions on the sheet.
If the printer was previously connected to a different network, reset the settings. To do this:
- Press and hold the button
Cancel(orReset) for 10 seconds. - Wait for the reboot (the indicators will go out and then light up again).
- Repeat the steps to enter Wi-Fi setup mode.
⚠️ Attention: Printers HP with support Wi-Fi Direct (For example, HP OfficeJet Pro 9015) can automatically create their own network. If there is no network in the list of networks on iPhone a type name appeared DIRECT-xx-HP-OfficeJet-Pro-9015, connect to it - this will simplify the setup.
The printer is turned on and in Wi-Fi setup mode|
iPhone is connected to the desired network|
HP Smart app installed|
The router is not in "guest network" mode|
Disabled VPN on iPhone-->
2. Connecting via the HP Smart app (Primary Method)
Application HP Smart — is the official configuration tool that supports all modern HP printer modelsDownload it from the App Store and follow the instructions:
- Open HP Smart and press
Add a printer. - Select
Setting up a new printer. - The application will prompt you to enable it. Bluetooth - agree (necessary to detect the printer).
- Follow the on-screen prompts: select your Wi-Fi network and enter the password.
- Wait for connection confirmation (may take up to 2 minutes).
If the printer is not detected:
- 🔄 Restart your printer and iPhone.
- 📱 In the settings iPhone turn it off
Modem mode(if enabled). - 🖨️ Check if the Wi-Fi indicator on the printer is on (if not, repeat the steps in section 1).
| Problem | Cause | Solution |
|---|---|---|
| The app doesn't see the printer. | Bluetooth is disabled or the printer is not in setup mode. | Turn on Bluetooth and restart the setup wizard on the printer. |
| "Incorrect Wi-Fi password" error | The password was entered incorrectly or the 5 GHz network is not supported. | Check your password and switch your router to 2.4 GHz mode. |
| The connection is interrupted at 90% | Weak Wi-Fi signal or blocked by router | Move the printer closer to the router and disable the firewall on the router. |
3. Alternative method: connecting via WPS
If your router supports WPS (button with a lock or inscription WPS), you can connect the printer without entering a password. This method is faster but less secure.
- Activate WPS mode on the printer:
- On the touch screen:
Settings → Network → WPS → Press the button on the router. - On push-button models: hold
Wi-Fi+Information3 seconds.
- On the touch screen:
WPS on the router.Once connected, check the network status on the printer:
- Print
Network Status Report(via the printer menu). - Find the line in the report
Wi-Fi status— it should beConnected.
⚠️ Attention: Some routers (eg. Keenetic or ASUS RT-AX88U) disable WPS by default due to vulnerabilities. If the button doesn't work, enable WPS in the router's web interface (section Wireless Network → WPS).
4. Setting up printing from iPhone after connection
Once the printer is connected to Wi-Fi, all that remains is to set up printing from iPhoneThere are two ways:
Method 1: Via AirPrint (built-in iOS feature)
AirPrint Allows printing without additional applications. To check support:
- Open any document (for example, in
PhotoorFiles). - Click
Share(square with an arrow pointing up). - Scroll down and select
Seal. - If the printer is displayed in the list, select it and click
Seal.
Method 2: Via HP Smart (advanced settings)
Application HP Smart gives more opportunities:
- 📄 Printing documents from cloud services (Google Drive, Dropbox).
- 🖼️ Editing photos before printing (cropping, filters).
- 📦 Print labels or envelopes (for supported models).
If your printer doesn't appear in the AirPrint device list:
- 🔄 Reboot iPhone and a printer.
- 📱 Make sure both devices are on the same network (check in
Settings → Wi-Fion iPhone). - 🖨️ Update your printer firmware via HP Smart (chapter
Printer Settings → Software Update).
What should I do if AirPrint can't find my printer?
1. Check if your HP model supports AirPrint (list on the official website).
2. Make sure that the MAC address filter is not enabled in your router settings.
3. Try connecting your iPhone to a 2.4 GHz network (if the router is divided into two networks).
4. Reset the network settings on the printer and try connecting again.
5. Troubleshooting common errors
Even after a successful connection, problems may still arise. Here are the most common ones and their solutions:
| Error | Possible cause | How to fix |
|---|---|---|
| "Printer not responding" in HP Smart | The printer has gone into sleep mode or lost connection to the network. | Press any button on the printer to wake it up. Reconnect to Wi-Fi. |
| Printing is very slow. | Weak Wi-Fi signal or overloaded router | Connect the printer with an Ethernet cable or reboot the router. |
| The document is sent to print, but is not printed. | Out of paper/ink or jam | Check the paper tray and ink levels in HP Smart. |
| iPhone doesn't see printer in AirPrint | The printer does not support AirPrint or is blocked by a firewall. | Use HP Smart or update your printer firmware. |
If the printer is connected to Wi-Fi, but iPhone stubbornly does not see him:
- Remove the printer from the list of devices in HP Smart and add it again.
- In the router settings, check if the mode is enabled.
AP Isolation(it blocks data exchange between devices on the network). - Try connecting another device (for example, MacBook or Android-smartphone) - if the problem persists, the printer or router is to blame.
⚠️ Attention: If your printer is no longer detected after updating iOS, check your privacy settings. In iOS 17+, Apple has tightened its control over local networks: go to Settings → Privacy → Local Network and enable access for HP Smart.
6. Connection features for different HP models
Not all printers HP They are configured the same way. Here are the key differences:
Printers of the series DeskJet (for example, 2700, 4100)
- 🔹 Supports networks only
2.4 GHz. - 🔹 To reset the settings, hold the button
CancelAndWi-Fisimultaneously for 10 seconds. - 🔹 In the app HP Smart You may need to select a region (
Settings → Region).
Printers of the series Envy (for example, 6000, 6400)
- 🔹 Support
5 GHz, but may lose connection when the signal is weak. - 🔹 They have a touch screen with a simplified setup wizard.
- 🔹 To print photos from HP Smart templates are available (eg
CollageorWithout fields).
Laser printers HP LaserJet (eg M209, M436)
- 🔹 Require mandatory firmware update upon first connection.
- 🔹 Support IP printing (can be added manually via IP address in settings) iPhone).
- 🔹 Connection to corporate networks may require configuration
Proxy.
If your model is not mentioned above, please check its specifications on the website HP by model number (located on the sticker on the back of the printer). For example, for HP OfficeJet Pro 9015 the instructions are relevant for Envy, and for HP Tango - individual steps (this printer only works via the cloud HP).
7. Security: How to protect your printer on a Wi-Fi network
A Wi-Fi-connected printer can be a vulnerability for your network. Follow these tips:
- 🔐 Change the default printer administrator password (in the printer's web interface using the IP address).
- 🌐 Turn it off Wi-Fi Direct, if you do not use it (in the printer settings).
- 📡 Set up a separate network on your router for IoT devices (including your printer) with limited access to local resources.
- 🔄 Update your printer firmware regularly via HP Smart.
To check if someone else has connected to your printer:
- Print
Network Status Report. - Check the section
Connected devicesin the router's web interface. - If you see unfamiliar IP addresses, change your Wi-Fi password.
For corporate users: printers HP Enterprise (For example, HP LaserJet Managed E700) support SNMP And LDAP for integration into domain networks. Setting up such devices requires the involvement of an IT specialist.
8. Frequently Asked Questions (FAQ)
My iPhone doesn't see my HP printer in the list of Wi-Fi devices. What should I do?
1. Make sure the printer is in setup mode (blue light is flashing).
2. Check that iPhone and the printer are connected to the same network (not to the guest network).
3. Reboot your router - sometimes it blocks new devices.
4. If a Mesh system is used (for example, Google Nest Wi-Fi), connect iPhone to the main node.
Can I connect my HP printer to Wi-Fi without the HP Smart app?
Yes, if the printer supports it WPS or AirPrintFor WPS, press the button on both the router and the printer. For AirPrint, both devices need to be on the same network—the printer will appear in the print menu.
However, for the initial setup of Wi-Fi without HP Smart You will need a PC or a printer menu (if there is a screen).
The printer is connected, but it won't print from my iPhone. What's wrong?
Possible reasons:
- 📱 In
Settings → Screen Time → Content & PrivacyAccess to the local network is limited. - 🖨️ The print queue is stuck (restart the printer).
- 📡 The router is blocking the protocol
mDNS(needed for AirPrint).
Solution: Try printing through HP Smart, not AirPrint. If that doesn't help, reset the printer's network settings.
How do I connect an HP printer to Wi-Fi if I have an iPhone without the App Store (for example, a corporate one)?
In this case:
- Use WPS (if supported by the router).
- Connect the printer to the network using the on-screen menu (if available).
- Temporarily install HP Smart to another device (for example, Android or Windows) to set up Wi-Fi.
For printing from corporate iPhone can be used printer web interface (enter the printer's IP address into Safari).
My printer stopped working after updating iOS. What should I do?
Apple sometimes changes the rules for accessing local networks. Check:
- 📱
Settings → Privacy → Local Network- enable access for HP Smart. - 🖨️ Update your printer firmware (in HP Smart or via the web interface).
- 🔄 Reconnect the printer to Wi-Fi (reset the network settings on the printer).
If the problem persists, wait for the update. HP Smart (usually released within 1-2 weeks after major iOS updates).