Wireless printer HP DeskJet 2710 — a popular model for homes and small offices, but connecting it to Wi-Fi often raises questions. Even if you've never set up network devices before, anyone can handle this task. The key is to choose the right method based on your router, operating system, and the presence of additional devices (smartphone, PC).
In this article, we will look at all the current connection methods: from the standard method through the printer control panel to alternative options using an application HP Smart or technology WPSWe'll pay special attention to common errors (for example, when the printer doesn't find the network or keeps turning off) and how to fix them. If your DeskJet 2710 It's already connected to the network, but printing is intermittent—there's a section on connection diagnostics at the end of the article.
All instructions have been tested on the latest printer firmware versions and are relevant for routers. TP-Link, ASUS, Keenetic, MikroTik and other popular brands. If your router uses non-standard security settings (e.g. 802.1X Enterprise), please contact your network administrator - such configurations require manual configuration on the router side.
1. Preparing for connection: what to check before starting setup
Before you begin setting up Wi-Fi, make sure the basic requirements are met. This will save time and avoid unnecessary errors.
Network requirements:
- 📶 The router must broadcast the network in the range
2.4 GHz(printer HP DeskJet 2710 does not support5 GHz). If your router only works within the range5 GHz, turn on compatibility mode or use a separate SSID for2.4 GHz. - 🔒 Network security type —
WPA2-PSK (AES)orWPA3-Personal. The printer does not support legacy protocols (WEP,WPA-TKIP) and corporate standards (WPA-Enterprise). - 📡 The Wi-Fi signal at the location where the printer is installed must be stable (level not lower than
-70 dBm). Use apps like Wi-Fi Analyzer (Android) or NetSpot (Windows/Mac) for testing.
Printer requirements:
- 🔋 The printer must be turned on and in ready mode (the power indicator is green, not blinking).
- 📦 The kit should include a power cable and, if necessary, a USB cable (for alternative setup methods).
- 🖨️ The printer has the latest firmware version installed. You can check if it's up to date via HP Smart or on official HP website (link for reference, no click required).
⚠️ Attention: If your router uses guest network or functions of the type Wi-Fi Isolation (Client Isolation): The printer can connect, but won't be available for printing from other devices. Disable these options in your router settings.
2. Method 1: Connecting via the printer control panel (without a PC)
This is the most versatile method, which works even without a computer or smartphone. Everything is configured directly on the printer.
Steps to connect:
- Turn on the printer and wait until it enters ready mode (the power indicator is on solid).
- On the printer control panel, press and hold the button Wi-Fi (📶) for 3 seconds until the wireless indicator flashes.
- Click the button Information (ⓘ) — the printer will print wireless network report (Wireless Network Test Report).
- Find the section in the report
Wi-Fi Direct— This is the printer's temporary network. Connect to it from your smartphone or PC (the password is provided in the report). - Open your browser and enter the address
192.168.223.1— the printer's web interface will open. Go to the sectionSettings → Wireless Network. - Select your primary Wi-Fi network from the list, enter the password and save the settings.
If the printer does not print the report, check:
- 🖼️ Availability of paper in the tray (format
A4orLetter). - 🔋 Ink level (when the level is low, some functions may be blocked).
- 🔄 Try restarting the printer (turn it off for 30 seconds, then turn it on again).
The printer is on and ready to print. Paper is loaded in the tray. The router is broadcasting a 2.4 GHz network. I know the Wi-Fi password.
3. Method 2: Connecting via WPS (the fastest method)
Technology WPS (Wi-Fi Protected Setup) allows you to connect your printer to your network without entering a password—just press a button on the router. This method works if:
- 🔄 Your router supports WPS (most modern models have a physical button or a virtual one in the web interface).
- 🔒 WPS is enabled in the router settings (usually activated by default).
- 📡 The printer is within network range (no further than 2–3 meters from the router during setup).
Step-by-step instructions:
- Make sure the printer is turned on and in ready mode.
- Press and hold the button Wi-Fi (📶) on the printer for 5 seconds until the indicator starts flashing blue.
- For 2 minutes press the button WPS on the router (usually it's labeled or marked with a 🔄 icon). If there's no button, go to the router's web interface and activate WPS manually (section
Wi-Fi → WPS). - Wait until the Wi-Fi indicator on the printer turns solid blue - this means the connection is successful.
If the indicator continues to flash or remains orange, repeat the procedure. The maximum connection time is 2 minutes. If the connection is not established within this time, try another method.
⚠️ Attention: Some ISPs disable WPS by default for security reasons. If the button on your router isn't responding, check the settings in the web interface (usually at192.168.0.1or192.168.1.1).
4. Method 3: Connecting via the HP Smart app (for smartphones and PCs)
Application HP Smart — official tool from HP, which simplifies printer setup, especially if you don't have access to the control panel or router. The program is available for:
- 📱 Android (requires version 7.0 or higher).
- 🍎 iOS (iPhone/iPad with iOS 12 and later).
- 💻 Windows 10/11 And macOS (last 3 versions).
Instructions for mobile devices:
- Download and install HP Smart from Google Play or App Store.
- Turn on Bluetooth on your smartphone - the app uses it for initial setup.
- Launch HP Smart, click
Add a printerand selectSetting up a new printer. - Follow the on-screen instructions: the app will automatically find the printer and offer to connect it to your Wi-Fi network.
- Select your network from the list, enter the password and wait for the setup to complete.
Instructions for PC (Windows/macOS):
- Download HP Smart With official HP website (select the version for your OS).
- Connect the printer to the computer via USB cable (included). This is a temporary connection—the cable can be disconnected after setup.
- Launch HP Smart, the program will automatically detect the printer and offer to set up Wi-Fi.
- Select your network, enter the password and wait for connection confirmation.
If the application does not find the printer:
- 🔄 Restart your printer and smartphone/PC.
- 📱 Make sure Bluetooth and geolocation are enabled on your smartphone (required to search for devices).
- 🖥️ On your PC, make sure the USB cable is connected to the port
USB 2.0(portUSB 3.0may not work).
| Problem | Possible cause | Solution |
|---|---|---|
| The app doesn't see the printer. | Bluetooth is disabled or the printer is not in setup mode. | Turn on Bluetooth, reboot the printer, and try searching again. |
| Error: "Failed to connect" | Incorrect Wi-Fi password or weak signal | Check the password, move the printer closer to the router |
| The application freezes at the setup stage. | Conflict with antivirus or firewall | Temporarily disable your antivirus, add HP Smart in exceptions |
5. Method 4: Connecting via USB (Alternative Method)
If wireless setup fails, you can temporarily connect the printer via USB, configure Wi-Fi using the drivers, and then disconnect the cable. This method is suitable for Windows And macOS.
For Windows:
- Connect the printer to the PC via USB cable.
- Download drivers from HP website (select model DeskJet 2710 and your version of Windows).
- Install the drivers by following the instructions of the installation wizard.
- After installation, open
Control Panel → Devices and Printers, find HP DeskJet 2710, right click and selectPrinter Properties → Ports. - Click
Add Port → Standard TCP/IP Portand enter the printer's IP address (can be found in the network report that prints when you hold down the ⓘ button). - Specify the protocol in the port settings
LPRand the queue nameprint. - Save your settings and try printing a test page.
For macOS:
- Connect the printer via USB.
- Open
System Preferences → Printers & Scanners. - Click
+, select HP DeskJet 2710 and add it. - After adding, open
Parameters and Materials → Generaland set up a wireless connection through the setup wizard.
⚠️ Attention: If the printer stops printing over Wi-Fi after disconnecting the USB connection, check whether the network settings have been reset. If this happens, repeat the setup process through the control panel or HP Smart.
What should I do if my printer is connected to Wi-Fi but won't print?
If your printer has successfully connected to the network but is not responding to print tasks, check the following:
1. Printer status: Make sure it's not in Offline mode (in Windows, open the print queue and click "Use your printer online").
2. IP addressThe printer may have received a new IP address from the router. Print a network report (ⓘ button) and check the current address.
3. Firewall/antivirus: Temporarily disable them and try printing again.
4. Drivers: Remove the printer from the system and reinstall the drivers from the official website. HP
6. Typical mistakes and their solutions
Even with proper setup, problems can still arise. Let's look at the most common ones and how to fix them.
Error 1: The printer does not find a Wi-Fi network
- 🔍 Check that the router is broadcasting a network in the range
2.4 GHz(the printer doesn't see it)5 GHz). - 📵 Make sure that the network is not hidden (in the router settings, this parameter
Hide SSIDmust be disabled). - 🔄 Restart your router and printer.
Error 2: The printer connects but keeps disconnecting.
- 📶 Check the Wi-Fi signal strength where the printer is installed (it should be at least
-70 dBm). - 🔋 Make sure your printer doesn't go into sleep mode (disable it in your printer settings)
Energy savings). - 🔄 In your router settings, reserve an IP address for the printer (function
DHCP Reservation).
Error 3: Unable to print over Wi-Fi from my phone
- 📱 Make sure your smartphone and printer are connected the same network.
- 🖨️ Check if it is enabled in your printer settings
AirPrint(for iOS) orMopria(for Android). - 🔄 Reinstall the app HP Smart.
Error 4: The printer prints a test page, but not documents.
- 🖼️ Check the print queue on your PC (the document may be stuck).
- 🔧 Update your printer drivers to the latest version.
- 📡 Try connecting to the printer using its IP address (indicated in the network report).
7. Optimize Wi-Fi for stable printing
To ensure your printer works smoothly, please configure your network according to these recommendations:
Router settings:
- 📶 Use fixed channel in the range
2.4 GHz(For example,6or11), not a regimeAutoThis will reduce interference from neighboring networks. - 🔒 Disable the feature
Wi-Fi Protected Setup (WPS)After setup, this will increase network security. - 🔄 Turn on
QoS (Quality of Service)and set high priority for devices of the "printer" type.
Printer settings:
- 🖨️ In the printer menu, turn it off
Sleep mode(Sleep Mode) to avoid connection breaks. - 📡 Activate the feature
Automatic Wi-Fi recovery(if available in your firmware).
Additional tips:
- 📵 If you have a lot of devices on your network, assign a static IP address to the printer in your router settings (
DHCP Reservation). - 🔌 Use surge protector for the printer - this will protect it from power surges that can throw off settings.
| Parameter | Recommended value | Why is this important? |
|---|---|---|
| Channel width (2.4 GHz) | 20 MHz |
Narrow channel width reduces interference and improves stability |
| Wireless network mode | 802.11n (Wi-Fi 4) |
Provides better compatibility with the printer |
| MTU | 1400–1500 |
The default value (1500) may cause packet fragmentation. |
8. Frequently Asked Questions (FAQ)
Is it possible to connect the HP DeskJet 2710 to Wi-Fi without a router (for example, directly to a laptop)?
Yes, but with limitations. The printer supports the mode Wi-Fi Direct, which allows you to connect to it directly from a smartphone or PC. However:
- 🖥️ You will need to install drivers on your PC and manually add the printer via IP address.
- 📱 On a smartphone you need to use HP Smart or standard printing functions (eg
AirPrintfor iOS). - 🔄 In this mode, the printer will not be accessible to other devices on the network.
For permanent use, it is better to set up a connection via a router.
The printer is connected to Wi-Fi, but it returns an "Offline" error when printing. How can I fix it?
This issue is most often related to incorrect settings on your PC. Try:
- Open
Control Panel → Devices and Printers(Windows) orSystem Preferences → Printers & Scanners(macOS). - Find HP DeskJet 2710, right click and select
View print queue. - On the menu
PrinteruncheckUse offline. - If the queue is empty, remove the printer and add it again by selecting the option
Add a printer by TCP/IP address(the address can be found in the network report).
If the problem persists, check if your firewall or antivirus software is blocking the connection to the printer.
Is it possible to connect the printer to a public Wi-Fi network (for example, in a cafe or hotel)?
Technically yes, but with serious limitations:
- 🔒 Most social networks use port blockades or
CAPTIVE PORTAL(authorization page) that the printer cannot pass. - 📡 Even if the connection is successful, printing will only be available from devices connected to the same network.
- 🔑 Some networks require re-authorization every few hours, which breaks the connection to the printer.
For temporary printing in such conditions it is better to use USB cable or Wi-Fi Direct.
How do I reset my printer's Wi-Fi settings if I forgot my network password?
There are two ways:
- Soft reset: Press and hold the button Wi-Fi (📶) within 10 seconds. The printer will reboot and forget the current network settings, but will retain other settings (such as page counters).
- Full reset: Turn off the printer, hold down the buttons Wi-Fi And Cancel (❌), then turn on the power. Hold the buttons for 10-15 seconds until all the lights flash. This will reset the printer to factory settings.
After the reset, set up Wi-Fi again using one of the methods described above.
Does the HP DeskJet 2710 support cloud printing (e.g. Google Cloud Print)?
No, HP DeskJet 2710 does not support Google Cloud Print (service closed in 2020) or similar cloud solutions. However, you can:
- 📱 Use HP Smart for printing from mobile devices via the Internet (function
Print Anywhere, requires HP account registration). - 🖥️ Set up remote access to your home PC via
Chrome Remote DesktoporTeamViewer, and then print to the connected printer. - 📧 Send documents to print via email (if this feature is enabled in the printer settings).
For full cloud printing, consider printer models that support HP ePrint or Apple AirPrint.