Connecting Marusya to Wi-Fi via Android: A Complete Guide with Photos and Tips

Voice assistant Marusya from SberDevices has become a popular solution for smart home control, information retrieval, and entertainment. However, many users encounter difficulties when first connecting the device to a wireless network—especially when trying to do so from a smartphone. Android. Unlike classic speakers like Yandex Stations or Google NestMarusya requires a specific approach to setting up Wi-Fi, and the mobile app interface is not always intuitive.

In this article we will look at All possible ways to connect Marusya to Wi-Fi via Android — from the standard procedure via the official app to workarounds for complex cases (for example, if the network is hidden or corporate authentication is used). You'll learn which router settings can block the connection, how to reset the network settings on the speaker, and what to do if the device doesn't detect your access point. And for those who prefer visual instructions, we've added unique screenshots of the current version of the application SberSalut (2026) with detailed captions.

Preparation: What you'll need to connect

Before you begin setting up, make sure you have everything you need:

  • 📱 Android smartphone with OS version not lower Android 8.0 (for stable operation of the application). On devices with Android 6-7 There may be problems scanning the QR code.
  • 🔌 Charged column Marusya (At least 30% battery). If the device is completely discharged, plug it in for 10-15 minutes before setting it up.
  • 📶 A working Wi-Fi network on frequency 2.4 GHz (Marusya does not support 5 GHz in most models). The exception is Marusya Max And Marusya Pro, which operate at both frequencies.
  • 🔐 Wi-Fi data: network name (SSID) and a password. If the network is hidden, additional configuration will be required.

Also check that your router is not using MAC address filtering or isolation of clients (function AP Isolation). These settings may block new devices from connecting. If you're unsure, temporarily disable them in your router's control panel (usually at 192.168.0.1 or 192.168.1.1).

⚠️ Attention: If your router uses WPA3 encryption, try switching temporarily to WPA2-PSK (mixed mode). Some Marusya firmware versions do not support WPA3.
📊 Which Marusya model are you customizing?
Marusya Midi
Marusya Mini
Marusya Max
Marusya Pro
I don't know the model

Downloading and installing the application SberSalut

The official application for setting up Marusya is called SberSalut (previously - SberPortal). You can download it:

  • 📥 From Google Play (search for "SberSalut").
  • 🌐 From the official website SberDevices (Support section).
  • 📎 Via the QR code that comes with the speaker (on the box or in the instructions).

After installation, launch the application and register (or log in if you already have an account SberID). Without authorization, Wi-Fi settings will be unavailable. If you receive the error "Unable to connect to the server" when logging in, check:

  • 🔄 Make sure your phone's internet connection is stable (switch to mobile data if Wi-Fi is unstable).
  • ⏳ The time and date on your smartphone must be up to date (automatic synchronization enabled).
  • 🔒 Lack of a VPN or proxy in your phone settings (they may block access to Sber's servers).

If the application requests access to geolocation, camera And microphone — Allow me. This is necessary for:

  • 📍 Defining regional settings (e.g. weather).
  • 📸 Scan the QR code from the speaker.
  • 🎤 Voice control settings (optional).

Step-by-step instructions: connecting Marusya to Wi-Fi

Once everything is ready, follow these instructions:

  1. Turn on the Marusya speaker and wait for the voice greeting ("Hello, I'm Marusya"). If the device is silent, press and hold the power button for 3-5 seconds.
  2. Activate the setup mode:
    • On Marusya Mini/Midi: hold down the button Action (with the microphone icon) for 10 seconds until you hear a beep.
    • On Marusya Max/Pro: Tell "Setting up Wi-Fi» or press Menu → Settings → Networks.
  3. Open the app SberSalut on your phone and select "Add a device».
  4. QR code scanner:
    • Point your phone's camera at the QR code that appears on Marusya's screen (or on the sticker under the device).
    • If the camera does not recognize the code, enter it manually (the “ button)Enter the code» at the bottom of the screen).
  • Select your Wi-Fi network from the list and enter the password. If the network is not listed:
    • 🔄 Refresh the list (swipe down).
    • 👁️ Make sure your router isn't hiding SSID (enable network visibility in the router settings).
    • Wait for the connectionThe column will say "Connecting to the network...", and then ""Done!" A notification will appear in the app indicating successful setup.

    If you receive an error at any stage, please refer to the section "Problem solving" below.

    ☑️ Checklist before connecting

    Completed: 0 / 5

    Setting up a hidden Wi-Fi network or complex settings

    If your network is hidden (Hidden SSID) or uses non-standard parameters (for example, Enterprise authorization), the standard connection method will not work. In this case:

    1. Connect your phone to the desired Wi-Fi network (even if it is hidden).
    2. In the appendix SberSalut select "Add device → Configure manually».
    3. Enter SSID (network name) manually, including register (for example, MyWiFi_5G ≠ mywifi_5g).
    4. Please specify the security type:
      • 🔒 WPA2-PSK (the most common).
      • 🏢 WPA-Enterprise or WPA2-Enterprise (for corporate networks). When selecting this option, you will need to enter network login/password or install the certificate.
  • If the network requires static IP, go to additional settings and specify:
    • IP address (For example, 192.168.1.100).
    • Gateway (usually 192.168.1.1).
    • DNS (you can leave it automatic or specify 8.8.8.8 for Google DNS).

    For networks with Enterprise authorization (for example, in offices or universities) it may be necessary to:

    • 📜 Installation root certificate on the column (instructions are available on your provider’s website).
    • 🔑 Input domain name (For example, corp.company.ru).
    ⚠️ Attention: Columns Marusya do not support networks with portal capture (for example, in hotels or airports) where browser authorization is required. In such cases, use access point mode on the phone (see next section).

    Alternative connection methods

    If the standard method doesn't work, try one of these options:

    1. Access point mode (mobile hotspot)

    Create a hotspot on your phone and connect Marusya to it:

    1. On the phone: Settings → Wireless & networks → Tethering & portable hotspot → Wi-Fi hotspot.
    2. Set a simple network name (eg. MarusiaSetup) and password (minimum 8 characters).
    3. Connect Marusya to this network via the app SberSalut.
    4. After setup, return to the main Wi-Fi network in the app.

    2. Connection via WPS (if supported by the router)

    Some Marusya models (for example, Marusya Pro) support WPS (Wi-Fi Protected Setup):

    1. Activate WPS on the router (usually a button on the back panel).
    2. In the appendix SberSalut select "Connect via WPS».
    3. Click the button WPS on the column (or say "Connect via WPS»).

    3. Setting up via ADB (for advanced users)

    If the speaker is frozen during the connection stage, you can reset the network settings via ADB (Android Debug Bridge):

    adb shell am start -a android.settings.WIFI_SETTINGS

    To do this:

    • 🖥️ Install ADB on PC (instructions on the website) Android Developers).
    • 🔌 Connect the speaker to your computer via USB (you will need a cable) OTG).
    • 📋 Run the command above, then manually select the network in the speaker menu.
    What should I do if Marusya asks me to update the firmware before connecting?

    If your speaker requires an update but can't connect to Wi-Fi, download the firmware to your phone via mobile internet, then transfer it to the device:

    1. Connect your phone to the speaker via Bluetooth (in the app SberSalut).

    2. Select “Update manually” and specify the downloaded file (usually with the extension .zip or .bin).

    3. Wait until it is finished (do not turn off the power!).

    Solutions to common problems

    Here are the errors and how to fix them:

    Error Possible cause Solution
    Failed to connect to the network Incorrect password or security type Check the case of your password. If used WPA3, switch the router to WPA2.
    The device is not responding The column is discharged or frozen Connect to the charger for 15 minutes. If this doesn't help, reset the settings (button) Reset on the bottom).
    The QR code is not recognized Poor lighting or damaged code Try entering the code manually or clearing your phone's camera. If the code has been erased, contact support.
    No networks available The router is running on 5 GHz or hides SSID Switch the router to 2.4 GHz or enter the network name manually.
    Authentication error MAC filtering on a router Add the speaker's MAC address (indicated on the sticker) to the list of allowed devices.

    If the error persists, try:

    • 🔄 Reboot the router (turn off the power for 30 seconds).
    • 📱 Update the app SberSalut to the latest version.
    • 🔧 Reset network settings on the column (press and hold Reset for 15 seconds).
    ⚠️ Note: If the speaker stops turning on after a reset, connect it to the charger and hold the power button for 20 seconds - this will force the speaker into recovery mode.

    Optimizing Wi-Fi for stable operation of Marusya

    To ensure the speaker works without delays and connection interruptions, configure your router:

    • 📶 Select a free channel on the frequency 2.4 GHz (use apps like Wi-Fi Analyzer for load analysis). Optimal channels: 1, 6 or 11.
    • 🔄 Disable automatic channel switching (function Auto Channel) to avoid connection breaks.
    • 🛡️ Set up QoS (Quality of Service) on the router, assigning high priority to Marusya's device MAC address.
    • 📡 Place the router closer to the speaker (ideally no further than 10 meters without obstacles). If the signal is weak, use repeater or Mesh system.

    For models Marusya Pro And Marusya Max, supporting 5 GHz, it is recommended:

    • 🔗 Use one network name (SSID) for both frequencies (2.4 GHz And 5 GHz) so that the speaker automatically selects the best signal.
    • 🔒 Enable Band Steering on the router (if supported) for smooth switching between frequencies.

    FAQ: Answers to frequently asked questions

    🔹 Is it possible to connect Marusya to Wi-Fi without an app? SberSalut?

    No, officially this is not possible. The app is required to generate an authentication token. However, in rare cases it is possible to use router web interface, if it supports adding devices by MAC address with reference to IPTo do this:

    1. Find MAC address Marusya (on a sticker or in the app).
    2. In the router panel, add the device to the list DHCP Reservation.
    3. Assign static IP and reboot the router.

    But this method does not work on all router firmware.

    🔹 Why does Marusya connect to Wi-Fi, but the voice assistant doesn't work?

    This may be due to:

    • 🌍 Blocking Sber's servers (check if it is turned on Parenteral control or DNS filtering on the router).
    • ⏳ Unsynchronized time (The time on the column must be current, otherwise SSL certificates will not be accepted).
    • 🔄 Cloud service failure (check the job status SberSalut on the website SberDevices).

    Solution: Restart the speaker and router, then check the internet connection on other devices.

    🔹 How do I connect Marusya to Wi-Fi at a hotel or airport?

    In networks with portal capture (where browser authorization is required), a standard connection will not work. Options:

    1. Use your phone as a hotspot (see section above).
    2. Set up Travel Router (For example, GL.iNet), which simulates authorization and distributes the Internet further.
    3. Contact the hotel administration and request static IP/MAC for your device.
    🔹 Can Marusya be connected to multiple Wi-Fi networks simultaneously?

    No, the column only remembers one networkHowever, you can:

    • 🔄 Quickly switch between networks via the app SberSalut (chapter "Devices → [Your Marusya] → Networks»).
    • 📱 Use access point mode on the phone for temporary connection.

    Future firmware updates may include support for multiple networks (announced for Marusya Pro 2026).

    🔹 How do I reset Wi-Fi settings on Marusya if I forgot the password?

    There are two ways:

    1. Software reset:
      • In the appendix SberSalut select your column → «Settings → Reset network settings».
      • Confirm the action - the device will reboot and forget all saved networks.
  • Hard reset:
    • Press and hold the button Reset (on the bottom of the speaker) 15 seconds until you hear a beep.
    • After rebooting, the speaker will be ready for new setup.

    ⚠️ A hard reset will remove all settings, including linked accounts and voice profiles.

    • 📖 Read also

    How to set up a TV via Wi-Fi without cable: step-by-step instructions Learn how to connect your Smart TV to the internet wirelessly. Router setup, WPS, static Which Wi-Fi adapter is best for your LG TV? A complete guide. Find out which Wi-Fi adapter is suitable for your LG TV. An overview of compatible models, installation instructions How to connect a TV to a router via Wi-Fi: step-by-step instructions A detailed guide on setting up a wireless connection between your TV and router. Troubleshooting How to connect Wi-Fi to a Starwind TV: Step-by-step instructions A detailed guide to setting up wireless internet on all Starwind TV models. Diagrams, errors How to transfer a picture from a laptop to a TV via WiFi Complete instructions for displaying images from a laptop to a Smart TV via WiFi. Setting up Miracast and DLNA How to enable Wi-Fi Direct on a Philips TV: full setup Detailed instructions for activating Wi-Fi Direct on your Philips TV. We'll solve connection issues and set it up.