Connecting the Marusya speaker to Wi-Fi: Complete instructions with photos and tips

⚠️ Attention: If your router uses the function Band Steering (automatic switching between 2.4 and 5 GHz), temporarily turn it off. Speaker Marusya may "freeze" when trying to connect to such a network.

Connecting via the SberSalut app (the main method)

The most reliable way to connect Marusya to Wi-Fi - use the official app SberSalut, available for Android And iOSThis method works for all speaker models, including Marusya Pro And Marusya Mini 2Here are the step-by-step instructions:

1. Install the application from App Store or Google Play and log in via Sber ID (or create an account if you don't have one).
2. Connect the speaker to the power supply and wait until she makes a sound signal (voice greeting “Hello, I’m Marusya”).
3. Click "Add Device" in the application and select "Column Marusya" from the list.
4. Follow the instructions on the screen: the application will automatically find the speaker and offer to select a Wi-Fi network.
5. Enter your Wi-Fi password and wait for connection confirmation (the speaker will say “Connection to the Internet successful”).

If the application does not find the speaker during the device search stage, check:

• 🔌 The speaker is plugged into a power outlet and the blue indicator is flashing (connection standby mode).
• 📱 Your smartphone is connected to the same Wi-Fi network you are trying to connect to Marusya.
• 🔇 The speaker's "Do Not Disturb" mode is not activated (it can be disabled by the voice command "Marusya, exit do not disturb mode").

⚠️ Attention: If after entering the Wi-Fi password the speaker displays the error “Unable to connect”, check if you are using special characters in the password (for example, #, $, %). Some models Marusya incorrectly process such characters - try changing the password to a simple one (for example, 12345678) temporarily for setup.

The speaker is plugged in and blinking blue|The smartphone is connected to 2.4 GHz Wi-Fi|The SberSalut app has been updated|The Wi-Fi password does not contain special characters-->

Manual connection without a smartphone (via buttons)

If you don't have a smartphone or app SberSalut It doesn't work, but you can connect it. Marusya to Wi-Fi manually using the buttons on the case. This method is suitable for models Marusya Pro And Marusya Max, but it may not work on Marusya Mini (It has a simplified control panel). Instructions:

1. Activate the setup mode: hold down the button Microphone (or Action) for 5 seconds until the speaker says “Setup mode activated”.
2. Select network: The speaker will read out a list of available networks. To select the desired one, say "Marusya, connect to [network name]" or use the buttons +/– to navigate the list.
3. Enter password: This requires voice input. Speak the password letter by letter (for example, "capital a, small b, one, two, three"). The speaker will confirm each letter with a voice.
4. Confirm connection: After entering the password, say “Marusya, connect” or press the button Action.

The main drawback of this method is the difficulty of entering complex passwords. If your password contains more than 10 characters or special characters, it's better to use an app. Also, keep in mind that in manual mode, the speaker may not display networks with non-standard names (for example, those with Cyrillic characters or emoji).

Common mistakes and their solutions

Even if the router is configured correctly, the connection Marusya Wi-Fi connection may fail. We've compiled the most common issues and how to fix them:

If none of these methods help, try resetting the speaker to factory settings. To do this:

1. Disconnect the speaker from the power supply.
2. Press and hold the button Microphone and, without releasing it, plug the speaker back into the socket.
3. Hold the button for 15 seconds until you hear a reset beep.

⚠️ Attention: After the reset, all speaker settings (including linked accounts and smart home settings) will be deleted. You will need to reconnect to Wi-Fi and set up the speaker again via SberSalut.

Connect to dual-band networks (2.4 + 5 GHz)

Many modern routers broadcast two networks simultaneously: 2.4 GHz (for compatibility) and 5 GHz (for speed). Speakers Marusya (except flagship models) work only with 2.4 GHz, so you need to either:

• 🔄 Disable 5GHz: Temporarily disable the network in the router settings 5 GHz, connect the speaker, and then turn it on again.
• 📡 Split networks: assign different names (SSID) for 2.4 GHz And 5 GHz (For example, MyWiFi_2G And MyWiFi_5G).
• 🔧 Use guest network: create a separate network just for 2.4 GHz with simplified security settings.

For routers Keenetic Network separation is configured in the section Wi-Fi → HotspotSelect the "Separate networks by standards" option and assign unique names. For TP-Link a similar setting is in Wireless → Wireless Settings (parameter Enable SSID Separation).

If your router doesn't support SSID separation, you can use a trick:

1. Temporarily change the network name 5 GHz to another (for example, add the suffix _5G).
2. Connect the speaker to the network 2.4 GHz (her name will remain the same).
3. Restore the original network name 5 GHz after setup.

Firmware update: if the speaker doesn't see modern networks

Old models Marusya (released before 2023) may not support networks with WPA3 or some channels 2.4 GHzIn this case, updating the firmware will help. You can check the current version:

• Via the app SberSalut: Devices → [Your Marusya] → Settings → Software Update.
• Voice command: "Marusya, what is your firmware version?"

If an update is available:

1. Plug the speaker into a power outlet and make sure it is within Wi-Fi range.
2. In the appendix SberSalut Click “Update” and wait until it completes (the speaker will reboot automatically).
3. After updating, try connecting to Wi-Fi again.

If the column does not update:

• 🔌 Check the power supply stability - the firmware may be lost during a power outage.
• 📶 Make sure your internet speed is not lower 5 Mbps (update requires downloading files).
• 🔄 Reboot your router - sometimes blocked ports prevent firmware from loading.

⚠️ Attention: If the speaker loses power during a firmware update (for example, due to a power surge), it may stop turning on. In this case, please contact support. SberDevices — Self-repair will void the warranty.

Security: How to protect your speaker on a Wi-Fi network

After successful connection Marusya When using Wi-Fi, you should take care of security:

• 🔐 Change the default password: By default, access to the speaker settings is protected by a simple PIN code (for example, 0000). Set your password in the app SberSalut.
• 🌐 Disable guest access: if your router supports Guest network, don't connect to it Marusya - this will limit its functionality (for example, smart home control).
• 📵 Configure MAC address filtering: Add the speaker's MAC address to your router's whitelist to prevent unauthorized devices from connecting.
• 🔇 Disable remote access: In your router settings, disable access to your local network from the Internet (option Remote Management).

We also recommend:

• Update the speaker firmware regularly (once every 2–3 months).
• Do not use the speaker on public networks (such as cafes or hotels) as this may lead to data leakage.
• Mute the microphone with a physical button when the speaker is not in use (on models with a hardware switch).

If you suspect that your Marusya If someone else gained access (for example, she started executing unfamiliar commands), immediately:

1. Disconnect the speaker from Wi-Fi via the app SberSalut.
2. Reset it to factory settings (see instructions in the section Typical Mistakes).
3. Change the password for your Wi-Fi network.

Frequently asked questions about connecting Marusya to Wi-Fi