A stable connection to the global network is a critical condition for the operation of any modern online cash registersWithout constant access to the OFD servers, fiscal data will not be transmitted to the tax service, which may result in administrative liability. Connecting the cash register Evator Connecting to a Wi-Fi network is a standard procedure that takes only a few minutes if you know the correct sequence of actions.
Unlike a wired Ethernet connection, a wireless connection allows the terminal to be placed anywhere conveniently on the sales floor. However, wireless communication requires more careful configuration of security parameters and frequency bands. In this article, we'll cover the setup in detail. Evator 02F or 03F for wireless operation, and what to do if the device doesn't see the router.
Before you begin setting up the cash register menu, you need to make sure your router is working properly and is distributing internet. Evator Supports 802.11 b/g/n standards, ensuring compatibility with the vast majority of home and office routers. 4 GHz is also supported, as older POS models may not support the 5 GHz frequency.
Preparing equipment and checking the network
The first step before accessing the cash register settings should be to diagnose the access point itself. Make sure the Wi-Fi router is turned on, the indicators are lit normally, and other devices (smartphones, laptops) can connect to the network without any issues. If the internet connection is working on your phone, you can proceed with preparations. fiscal registrar.
Turn off the cash register completely if it was on, and then turn it back on. This will allow the system to load all network modules correctly. In some cases, after a long period of inactivity, the Wi-Fi module may go into sleep mode, and a reboot helps it reactivate to scan for available networks.
- 📡 Make sure you know the exact name of your Wi-Fi network (SSID) and the password to connect.
- 🔌 Check the cash register battery charge or connect the device to a power source during setup.
- 📶 Place the cash register no more than 3-5 meters from the router during the initial setup to ensure reliable signal reception.
⚠️ Note: If your router is broadcasting two networks with the same name (2.4 GHz and 5 GHz), try temporarily disabling the 5 GHz band in your router settings to ensure your cash register connects to a compatible frequency.
It's also worth checking if MAC address filtering is enabled on your router. If so, you'll need to find the cash register's MAC address. Evator (usually it is indicated on a sticker under the battery or in the "About device" section) and add it to the whitelist of allowed devices on the router.
Step-by-step instructions for connecting to Wi-Fi
The process of setting up the communication interface at the cash registers Evator The interface is unified and logical. After turning on the device and completing the boot process, you'll be taken to the main screen. To begin using it, you'll need to log in. A standard password for logging into administrator or cashier mode is often set by default, but can be changed during initial registration.
Click the "Settings" icon or select the corresponding item in the main menu. In the list of options that opens, select the section responsible for communications. It may be called "Network," "Internet," or "Communications," depending on your firmware version. BYSelect the connection type "Wi-Fi" or "Wireless network".
☑️ Check before connection
Once the Wi-Fi module is activated, the cash register will begin scanning the surrounding area. A list of available networks will appear on the screen. Find your router's name in the list and tap it. If the network is hidden, select "Add network" and enter the SSID manually.
Menu path: Settings → Network & Internet → Wi-Fi → Enable → Select networkIn the window that opens, enter the password for your wireless network. Be careful when entering it: the system is case-sensitive, so pay close attention to uppercase and lowercase characters. After entering, click "Connect" or "Save."
Configuring TCP/IP and DNS settings
In most cases, the cash register Evator automatically obtains all necessary network addresses via the protocol DHCPThis means the router will automatically assign the device an IP address, subnet mask, gateway, and DNS servers. However, in corporate networks or with specific security settings, manual configuration may be required.
If automatic connection fails, go to the advanced Wi-Fi connection settings. Find "IP Settings" and change the value from "DHCP" to "Static." Here you will need to enter the information provided by your system administrator or ISP.
| Parameter | Description | Example of meaning |
|---|---|---|
| IP address | Unique address of the cash register in the local network | 192.168.1.150 |
| Gateway | The address of the router through which the Internet is accessed | 192.168.1.1 |
| Mask | Determines the size of the local network | 255.255.255.0 |
| DNS 1 | Primary Domain Name Server | 8.8.8.8 |
Pay special attention to the DNS field. If the cash register is connected to the network but doesn't transmit receipts to the fiscal data operator (FDO), the problem often lies in the DNS. Try entering Google's public addresses (8.8.8.8) or Yandex (77.88.8.8) to eliminate provider domain name resolution errors.
Solving common problems and errors
Even if you enter the password correctly, situations may arise when the cash register Evator The device won't connect to Wi-Fi or constantly loses connection. One common cause is incompatible encryption standards. Make sure your router is set to WPA2-PSK (AES), as older encryption methods may not be supported, and newer ones (WPA3) may not yet be compatible with the cash register.
Another common issue is incorrect date and time on the device. Protocol SSL/TLSThe system used for secure fiscal data transmission requires the time to match the server's time precisely. If the date on the register differs from the actual date by more than a few minutes, the connection to the fiscal data operator (OFD) will be lost, even if Wi-Fi is working.
- 🕒 Check and set the current date and time in the cash register settings.
- 🔄 Reboot your router; it may be frozen or full of log files.
- 📉 Check the signal level: if it is below two bars, concrete walls or a microwave oven may be interfering.
⚠️ Please note: The interface and menu item names may vary slightly depending on the Android operating system version and Evator cash register model. Always consult the manufacturer's official documentation when updating the firmware.
If the cash register displays "No internet access" but Wi-Fi is connected, try opening the built-in browser on the register (if available) and visiting any website. This will help determine if you have internet access. You should also check your SIM card balance if your router uses mobile data, or your payment status with your provider.
What should I do if the cash register sees the network but displays "Authentication Error"?
This means the password was entered incorrectly or the encryption type on the router doesn't match the one supported by the cash register. Try simplifying the password, using only numbers and Latin letters, and change the encryption type on the router to WPA2-PSK (AES).
Using USB Wi-Fi adapters
Some models of cash registers Evator They may not have a built-in Wi-Fi module, or it may be faulty. In such cases, manufacturers often provide the option to connect an external USB Wi-Fi adapter. It's important to use only adapter models for which drivers are built into the cash register's operating system.
A list of compatible adapters is usually included in the device's technical specifications or on the manufacturer's website. The most commonly supported chipsets are RT5370, MT7601, and similar chipsets. After connecting the adapter to the cash register's USB port, a new interface for configuring the wireless connection should appear in the network settings menu.
The setup process in this case is similar to the built-in module: searching for a network, entering a password, and checking the connection. The main difference is that an external adapter can consume more power, so the cash register must be connected to a power source rather than running on battery power.
Diagnostics and verification of data transfer to the OFD
After successfully connecting to Wi-Fi, you need to ensure that the cash register not only "sees" the router but can also exchange data with the outside world. To do this, go to the cash register menu. Evator There is a "Reports" or "Service" section where you can find the fiscal document transfer log.
Try issuing a test receipt or submitting a report on the current status of settlements (a SHIFT CLOSING REPORT is optional; an X-report is sufficient). If the receipt has been issued and sent to the fiscal data operator (FDO), you will see a corresponding notification or a change in the document status in the journal. If the receipt is stuck, check the FDO settings in your personal account.
It's important to regularly monitor your connection status, especially during peak trading hours. Unstable Wi-Fi can lead to a backlog of unprocessed documents, which violates cash register usage laws.
FAQ: Frequently Asked Questions
Is it possible to connect the Evator cash register to a hidden Wi-Fi network?
Yes, this is possible. In the network selection menu, select "Add network" or "Other network." You'll need to manually enter the exact network name (SSID), select the correct security type, and then enter the password.
The cash register connects to Wi-Fi, but receipts aren't being sent to the fiscal data operator. What's wrong?
Most likely, the issue is with the DNS or date. Check that the date and time are set correctly at the checkout. Also, try entering static DNS addresses (e.g., 8.8.8.8) in your Wi-Fi connection settings.
Does Evator 02F support 5 GHz frequency?
Most Evator cash register models operate in the 2.4 GHz band. If your router broadcasts a 5 GHz network, the cash register may not see it or connect. We recommend setting up a guest network or a separate SSID for the 2.4 GHz band on your router.
How do I reset the network settings at the checkout?
Go to Settings → System → Reset settings. Select "Reset network settings" (if available) or a full reset. Keep in mind that a full reset may delete fiscal storage devices, so proceed with caution and only through the admin menu.
Do I need to reflash my cash register to connect a new router?
No, you don't need to update your firmware to change your router. Simply forget the old network in the Wi-Fi settings at the checkout and connect to the new one using the current password.