Reconnecting Wi-Fi on a Marusya TV: All Methods + Troubleshooting

Televisions Marusya (smart TV line from Xiaomi) often lose their Wi-Fi connection after a firmware update, a power outage, or a change in router settings. Unlike traditional TVs, the reconnection process may vary depending on the model.Mi TV 4A/4S/5X, Redmi Smart TV) and operating system versions PatchWall or Google TVThis article will help you restore internet access to your device without taking it to a service center.

We'll cover all the current methods: from standard connection via the settings menu to resetting network parameters and using a mobile app. Mi HomeWe will pay special attention to typical errors such as IP conflict or messages "Connection failed" — their causes and solutions are often overlooked even in official instructions. If your TV suddenly stops detecting the network or requires you to re-enter your password, the following steps will get it back online in 5-10 minutes.

1. Preparation: What to check before reconnecting

Before messing with your TV settings, make sure the problem isn't with your router or ISP. Here's 4 key points, which save time in 80% of cases:

• 🔌 The router is turned on and distributing Wi-Fi.: Check the indicators on the device (the wireless network icon should be lit). If it's blinking orange, reboot the device using the button. Reset for 10 seconds.
• 📶 The signal reaches the TVTake your smartphone and check the network strength in the same location as the TV. If the signal is weak (1-2 bars), the problem lies with the router's location or interference.
• 🔑 The Wi-Fi password has not changed.: Sometimes providers automatically update security keys (especially when changing plans). Check the router's sticker or your personal account for the current password.
• 🖥️ The Internet works on other devicesConnect your laptop or phone to the same network. If there's no connection there either, call your provider.

If everything is ok, but the TV Marusya stubbornly does not connect, proceed to the next section. A specific feature of 2023-2026 models is that they may block connections to WPA3-encrypted networks if WPA2/WPA3 compatibility mode is enabled in the router. Try temporarily switching the router to pure WPA2.

2. Standard reconnection via the settings menu

This is a basic method that works 90% of the time. The instructions are suitable for all models. PatchWall (firmware Xiaomi) And Google TV (new versions). Follow these steps:

1. Turn on the TV and press the button Settings (gear) on the remote control.
2. Go to the section Network and Internet (or Wi-Fi in older versions).
3. Select your network from the list. If it's not there, click Refresh the list or Add a network manually.
4. Enter your password (case sensitive!) and confirm the connection.

If an error appears after entering the password "Authentication failed", try:

• 🔄 Restart the TV (button Nutrition for 5 seconds).
• 📱 Enter the password from your phone using the function Share Wi-Fi (Android 10+ or ​​iPhone with iOS 11+).
• 🔧 Temporarily disable MAC address filtering in your router (if enabled).

On models Mi TV 5X and newer may require additional confirmation through Google account, if the mode was previously enabled Secure ConnectionIn this case, follow the on-screen prompts—the system will prompt you to enter the login and password for the account linked to the TV.

3. Reconnect via the Mi Home app

If the standard method doesn't work, use the official app Mi Home (available for Android And iOS). This method is especially useful when the TV isn't responding to the remote or is stuck on the connection screen. Important: the TV and phone must be on the same network (at least temporarily via a mobile hotspot).

Instructions:

1. Install Mi Home from App Store or Google Play.
2. Log in to the same account Xiaomi, as on TV.
3. Click Add a device → TV → select your model.
4. Follow the setup wizard. When connecting to Wi-Fi, the app will prompt you to select a network and enter the password.

The advantage of this method is the possibility remote network controlFor example, you can:

• 📡 View a list of all saved networks on your TV.
• 🗑️ Remove old connections that may cause conflicts.
• 🔄 Force a device to renew its IP address.

4. Reset network settings (if nothing helps)

When the TV stubbornly refuses to connect to Wi-Fi, despite the correct password, the error remains reset network settingsThis will delete all saved networks and restore the connection settings to factory defaults. Don't worry—your apps, accounts, and personal data will remain intact.

How to reset:

1. Open Settings → System → Reset.
2. Select Reset network settings (do not confuse with a full reset!).
3. Confirm the action. The TV will reboot.
4. After turning on, reconnect to Wi-Fi as in Section 2.

On models Redmi Smart TV X the path may differ: Settings → Device → Reset and restore → Reset Wi-FiAfter the reset, the TV will temporarily lose access to DLNA, Miracast and other network functions - they will have to be configured again.

What should I do if the TV doesn't turn on after a reset?

In rare cases, resetting network settings can cause the TV to freeze on the logo. This is due to a firmware conflict. Solution: Unplug the TV for 1 minute, then plug it back in. If the issue persists, you'll need to reflash the firmware via USB.

5. Troubleshooting specific connection errors

Televisions Marusya sometimes they produce non-obvious errors that are not described in the official documentation. We've collected table of the most common problems and their solutions:

If your error is not from the table, try alternative connection methods:

• 🌐 Use mobile hotspot from your phone to check the functionality of your TV's Wi-Fi module.
• 🔌 Connect your TV to your router via Ethernet cable (if there's a LAN port). This will help rule out problems with the wireless module.
• 📡 Check if the router is in the "Secure Mode" mode. "5 GHz only" - many models Marusya do not support this range.

6. Updating firmware as a solution to network problems

In 30% of cases, unstable Wi-Fi connection is due to outdated firmwareThe manufacturer regularly releases patches that fix compatibility issues with new wireless network standards (for example, Wi-Fi 6). There are two ways to update your TV:

Method 1: Via the settings menu (recommended)

1. Go to Settings → About TV → System Update.
2. Click Check for updates.
3. If a new version is available, install it (a stable Internet connection is required).

Method 2: Manually via USB (if there is no connection)

1. Download the latest firmware for your model from Xiaomi's official website.
2. Unzip the archive and copy the file update.zip to a flash drive (FAT32).
3. Insert the flash drive into the TV, then go to Settings → About TV → Update via USB.

After the update, the TV will reboot and reset the network settings. You will need to reconnect to Wi-Fi. If the update is interrupted, the TV may not turn on. the process must continue without turning off the power until it is completely completed (usually 5-15 minutes).

7. Hardware problems: when you need help from a specialist

If none of the methods worked, the problem may lie in hardwareHere are some signs that your TV needs repair:

• 📛 The Wi-Fi module is not detected in the settings ("No network adapter").
• 🔌 The TV does not respond to any network commands, even via Ethernet.
• 🔥 A burning smell appears or the module heats up during operation.
• 🔄 After rebooting, network settings are reset automatically.

In these cases, self-repair is not recommended due to the risk of damaging the board. Contact a service center. Xiaomi or to a trusted technician. The average cost of replacing a Wi-Fi module on models Marusya — from 1,500 to 3,000 rubles (2026). Before visiting the service center:

• 📋 Write down the TV model (located on the sticker on the back).
• 🔧 Check whether your data will be saved after the repair (sometimes a hard reset is required).
• 💰 Inquire about the cost of diagnostics - in some centers it is free.

Frequently Asked Questions (FAQ)

The TV connects to Wi-Fi, but the internet doesn't work. What's wrong?

This is a typical problem with DNS serversTry manually entering Google's DNS (8.8.8.8 And 8.8.4.4) in the TV's network settings. Also, check if it's enabled on your router. Parental Control or Content Filtering - They can block access.

Is it possible to connect a TV to Wi-Fi without a remote control?

Yes, there are three ways:

1. Use the app Mi Remote on a smartphone (IR portal or Bluetooth required).
2. Connect a keyboard or mouse via USB and control it through them.
3. Temporarily connect the Ethernet cable and set up Wi-Fi via Mi Home.

After updating my firmware, my TV stopped detecting 5 GHz networks. What should I do?

This is a known issue with firmware for 2026-2026 models. Mi TV 4S And Redmi Smart TV XSolutions:

• Roll back to the previous firmware version (instructions on the forums) 4PDA).
• Use only 2.4 GHz network (disable 5 GHz in your router).
• Contact support Xiaomi indicating the model and software version.

How do I find out my TV's MAC address to connect it to a router?

The MAC address can be found:

1. In the settings: Settings → About TV → Status.
2. On the sticker on the back of the case (look for the line MAC Address or Wi-Fi MAC).
3. Via the app Mi Home in the device information.

The Wi-Fi and Ethernet MAC address may be different!

My TV keeps disconnecting from Wi-Fi. How do I fix it?

Reasons and solutions:

• 🔋 Energy saving: disable it in your router settings Wi-Fi Energy Saving.
• 📡 Weak signal: Install a repeater or move the router closer to the TV.
• ⚡ Network congestion: Limit the number of connected devices or increase the power of your router.
• 🔄 IP conflict: In the TV settings, set a static IP outside the DHCP range.