Changing your internet service provider, purchasing a new router, or simply changing your password for security reasons—all of these actions require an immediate response from your peripheral devices. HP DeskJet 2700A device that previously printed documents flawlessly suddenly loses connection to the home network and starts flashing its lights nervously. This is normal, but requires a clear course of action, as the device can't simply "remember" a new password.
Unlike smartphones, which automatically prompt you to select an available network, 2700 series printers often require manual intervention to initiate the reconnection process. You'll need to put the device into a special discovery mode so that the computer or phone sees it as new hardware. Ignoring this step is the most common reason why users fail to complete setup on the first try.
In this guide, we will cover not only the standard methods through the application, but also the nuances of working with the mode Wi-Fi Direct and resetting network settings. Understanding the wireless module's operating logic HP This will help you avoid common mistakes and save time. The key is to follow the steps consistently and not panic if the indicators change color.
Preparing equipment and checking the network
Before you begin software configuration, you need to ensure that your hardware is physically ready. Make sure your router is turned on, working reliably, and transmitting a signal within range. 2.4 GHzThe DeskJet 2700 series, like many budget printers, often does not support 5 GHz, which can cause confusion if you have a dual-band router.
It's also critical to know the exact name of your network (SSID) and password. If you don't remember your Wi-Fi password, you can always find it in your router settings or on a sticker on the device, provided you haven't changed the default settings. To enter the password on your printer, have your smartphone or PC ready, as entering characters directly on the printer is not possible.
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⚠️ Important: Make sure your device (phone or computer) has its mobile data (3G/4G/5G) temporarily disabled during setup. This will force the device to use Wi-Fi to communicate with the printer, preventing routing conflicts.
Check the cartridge charge level and the availability of paper. While this doesn't affect Wi-Fi, some HP models block network functions if there are critical paper feed errors or if the printer runs out of ink. Ensure the device is fully operational in offline mode before connecting to the network.
Resetting the printer's network settings
The most reliable way to force the printer to forget the old router and start searching for a new one is to reset the network settings. This action clears the internal memory of the wireless module of saved profiles. To do this, go to the control panel of your HP DeskJet 2700 You need to find a combination of buttons.
Press and hold the wireless button (antenna) and the cancel button (cross) simultaneously for 3-5 seconds. The power indicator will blink, and the device will reboot the network module. After this process, the Wi-Fi button will begin flashing blue, indicating setup mode.
If you have a model without buttons on the panel, only touch icons, the process may differ. In this case, turning on the device while holding the Wi-Fi button often helps. After the reset, the printer creates its own temporary network, which you can connect to for initial configuration.
After a successful reset, your device is ready to be detected by new devices. Now you can move on to the software portion of the process using the official software.
Using the HP Smart app to set up
The most modern and convenient way to reconnect is to use the application HP SmartIt's available for Windows, macOS, Android, and iOS. Download and install the app from the official store (Microsoft Store, App Store, or Google Play) if it's not already installed on your device.
Launch the app and click the "Add Printer" button or the "+" icon. The program will automatically search for devices on the local network. Since we reset the settings, the printer should be detected as a new device requiring setup. Follow the on-screen prompts, selecting your new Wi-Fi network from the list.
- 📱 Make sure your phone/tablet is connected to the same Wi-Fi network you want to connect the printer to.
- 🔑 The app will automatically transfer the password from your phone's saved settings, but be prepared to enter it manually if an error occurs.
- 🔄 The process may take up to 2-3 minutes, during which the indicator on the printer will flash.
During installation, the application may prompt you to update the printer firmware. It is recommended to agree, as new software versions often contain fixes for compatibility issues with modern routers and WPA3 security protocols.
☑️ Checklist for successful setup
Once setup is complete, the app will confirm a successful connection, and the wireless indicator on the printer will turn solid blue. This means the device has acquired an IP address and is ready to use.
Alternative method: WPS connection
If you don’t want to mess around with apps and passwords, and your router supports the technology WPS (Wi-Fi Protected Setup) is a good option. This is the fastest method, requiring minimal user intervention, but it only works if the router is located close to the printer.
Press the WPS button on your router. It's usually labeled with the appropriate abbreviation or depicted by an icon of two arrows. After pressing it, you have about 2 minutes to activate the mode on the printer. On the control panel HP DeskJet 2700 Press and hold the Wireless (Wi-Fi) button until the light starts flashing.
The devices will automatically exchange encryption keys. You don't need to enter a password manually. The indicators on the router and printer should turn solid, indicating a successful connection.
What to do if WPS doesn't work?
WPS may be disabled in your router's settings or may not be supported by your ISP. This method also won't work if your network uses an encryption type incompatible with WPS. In this case, return to the HP Smart app method.
It's worth noting that the WPS method is considered less secure in terms of data protection, so some modern routers have this feature disabled by default. If the button on the router doesn't respond, you may need to enable the feature through the router's web interface.
Setup via USB cable (classic method)
Sometimes wireless methods fail due to drivers or firewall issues. In this case, a trusty USB cable comes to the rescue. Connect the printer to the computer using the included cable (Type AB). The computer should recognize the device as a removable drive or printer.
Run the driver installer from the official HP website or use a disc if you have one (although in 2026, discs are almost nonexistent). During the installation, select the connection type "Wireless" or "Wi-Fi." The installer will automatically switch the printer from USB to Wi-Fi, transferring the network settings.
Once the settings have been transferred, you can disconnect the cable. The printer will save the settings and use them each time it's turned on. This method is especially useful if you need to connect the printer to a hidden network (SSID hidden), which the HP Smart app may not detect.
| Method | Necessary devices | Complexity | Speed |
|---|---|---|---|
| HP Smart app | Smartphone/PC | Low | High |
| WPS | Router with a WPS button | Minimum | Very high |
| USB cable | PC + USB cable | Average | Average |
| Wi-Fi Direct | Smartphone/PC | High | Low |
The method you choose depends on your specific situation and the availability of the necessary accessories. For most users, the mobile app option remains the best option.
Wi-Fi Direct mode: printing without a router
If your router is broken or you are in a place where there is no access to the main network, you can use the technology Wi-Fi DirectIn this mode, the printer itself becomes an access point, creating its own mini-network to which your gadgets connect.
To activate this mode, press the Wi-Fi Direct button on the printer's control panel (the smartphone icon next to the antenna). The indicator light will begin flashing and then remain solid. Your printer's name, usually beginning with "HP-DeskJet-2700...," will appear in the list of Wi-Fi networks on your smartphone screen.
A password is required to connect. By default, it's often listed on a sticker on the back of the device or on the configuration screen. However, for security reasons, it's best to change the password through the web interface or the HP Smart app in the Wi-Fi Direct settings section.
After printing, remember to return to your main network.
Diagnosis and solution of typical errors
Even if you follow all the instructions, problems may still occur. Often, the printer sees the network but won't connect. Check that you're not using special characters in the network name or password. Some older printer modules don't recognize Cyrillic characters or special characters in Wi-Fi passwords well.
Another common issue is splitting the router's frequencies. If you have a single network named "Home" for both 2.4 GHz and 5 GHz, the printer may try to "hop" onto the 5 GHz band and lose connection. Try temporarily separating the networks in your router settings, naming them, for example, "Home_2.4" and "Home_5," and connect the printer to the first one.
- 🔴 The indicator flashes blue: The setup mode is active, search for the device through the app.
- 🔵 The indicator is blue: Connection is successful, you can print.
- 🟠 The indicator flashes orange: Connection or cartridge error.
- ⚪ The indicator is off: The printer is off or in sleep mode, press the power button.
If all else fails, perform a full reset of the device to factory settings. This is usually done by holding the power button or a combination of buttons (depending on the specific firmware version). This will return the printer to its "out of the box" state.
⚠️ Please note: Router interfaces and HP Smart app versions are updated regularly. Menu appearances or item names may differ from those described. If you don't find the option you need, check the official documentation on your router manufacturer's website.
Keeping your router's firmware up to date can also resolve compatibility issues. Older encryption protocols (WEP, WPA) are no longer supported by modern HP devices, so make sure you're using WPA2 or WPA3.
Frequently Asked Questions (FAQ)
Can HP DeskJet 2700 connect to a 5GHz network?
No, most 2700 series models only support the 802.11 b/g/n standard, which operates in the 2.4 GHz band. If your router broadcasts the same network for both bands, try separating them in the router settings or moving the router closer to the printer so the device can connect to the 2.4 GHz band.
My printer stopped printing after changing my Wi-Fi password. What should I do?
You must complete the reconnection procedure described in this article. The printer cannot automatically learn new passwords. Reset the network settings (Wi-Fi + Cancel buttons) and reconfigure the printer using the HP Smart app, entering the new password.
How to print a network configuration report?
To find the printer's IP address or check the connection status, press and hold the Information button (the "i" icon) on the printer's control panel for 3 seconds. The printer will print a page with technical data, including the wireless connection status.
Why can't the HP Smart app see my printer?
Make sure Bluetooth and location are enabled on your phone (Android requires these to find devices). Also, make sure your phone and printer are on the same network (or the printer is in setup mode), and that you granted the app all necessary permissions during installation.
Is it possible to connect the printer to public Wi-Fi (hotels, cafes)?
Generally, no. Public networks require browser-based authentication (captive portal), which a printer can't do. The exception is corporate networks, where connection is established via MAC address, but this requires intervention from the system administrator.