Moving to a new office, replacing a router, or changing a provider—and your printer Canon Your printer suddenly loses its connection to the network. Instead of printing documents, you get a "No connection" error or a blinking Wi-Fi light. Sound familiar? Reconfiguring your printer to a new wireless network seems like a simple task, but in practice, users encounter nuances ranging from hidden menus to incompatible encryption standards.
In this article you will find 4 current methods reconfiguration Canon to another Wi-Fi network—from the classic control panel method to alternative solutions for models without a display. We'll cover common errors (for example, why a printer can't see a 5 GHz network) and provide a checklist for troubleshooting. And if your model Canon PIXMA or imageCLASS stubbornly refuses to connect - you'll find solutions to specific error codes in the FAQ.
Modern printers Canon support automatic connection to the network, but when changing the router or Wi-Fi settings (for example, changing the SSID name or password), manual reconfiguration is required. The main difficulty is the variety of interfaces: models with a touchscreen (PIXMA TS9550) the process takes 2 minutes, and for budget MG3640S Without a display, you'll have to use a USB cable or the WPS button. It's also important to consider that some printers Canon do not support networks with WPA3 encryption - in this case, you will need to temporarily switch the router to WPA2-PSK (more on that later).
Before you begin setting up, make sure that:
- 📶 The new Wi-Fi network is working reliably (check the connection on your smartphone or laptop)
- 🔒 Do you know the exact password for the network (printers) Canon case sensitive)
- 🖨️ The printer is turned on and within range of the router (no more than 10 meters for 2.4 GHz)
Method 1: Reconfiguring via the printer control panel
The most universal method is to use the built-in menu. It is suitable for most models. Canon with display: PIXMA TS, TR, MG series, as well as laser imageCLASS And LBPThe interface may differ slightly, but the general logic remains the same.
Step-by-step instructions:
- Click the button
Settings(gear or wrench) on the printer panel. - Go to the section
Wi-Fi settingsorWireless communication(Wireless LAN Setup). - Select
Setting up the connection→Other networks(orChange network). - The printer will begin searching for available networks. Find your new network in the list and select it.
- Enter the password using the on-screen keyboard. For models without a touchscreen, use the arrow keys and the
OK. - Confirm saving the settings. The printer will reboot and attempt to connect.
If your network does not appear in the list, check:
- 🔄 Broadcast SSID mode: the router must broadcast the network name (in the router settings, disable the "Hide SSID" option).
- 📶 Range: Printers Canon usually work only online
2.4 GHzIf the router broadcasts two networks (2.4 and 5 GHz) with the same name, the printer may freeze when connecting. Temporary solution — Disable 5 GHz in the router settings during setup.
Turn on the printer and wait for it to load|Check network visibility on other devices|Prepare your Wi-Fi password (note case sensitivity)|Disable VPN on your router (if used)-->
⚠️ Attention: Printers Canon PIXMA older than 2018 may not support encrypted networksWPA3If the connection fails, go to the router settings and temporarily switch toWPA2-PSK (AES)After setting up the printer, you can returnWPA3.
Method 2: Connecting via the WPS button
Method WPS (Wi-Fi Protected Setup) — the fastest if your router supports this technology. It's suitable for printers. Canon with a button WPS on the body (for example, PIXMA MG3620, TS3150) or the corresponding menu item. The main advantage is that you don't need to enter the password manually.
How does this work:
- Make sure that on the router WPS is enabled (usually a button with a lock or the inscription WPS on the back panel).
- On the printer:
- If there is a button
WPS- hold it for 3 seconds until the Wi-Fi indicator flashes. - If there is no button, go to the menu
Settings → Wireless → WPS Setupand selectPush-button method.
- If there is a button
If connection failed:
- 🔄 Restart your router and printer, then try again.
- 🛠️ Check if your router supports WPS: go to the router's web interface (usually
192.168.1.1) and find the sectionWPSorQuick Setup. - ⚡ For some models Canon (For example, imageCLASS MF269dw) WPS is disabled by default - enable it in the printer menu.
What to do if the router does not support WPS?
If your router does not have a WPS button or this feature is disabled, use alternative methods:
1. WPS PIN method (if your printer supports it): In the printer menu, select "WPS (PIN code)", then enter the generated code in the router's web interface.
2. USB cable: connect the printer to the computer and use the program Canon PRINT Utility (more on this in Method 3).
3. Manual input: Go back to Method 1 and enter the network details manually.
Method 3: Setup via USB cable and Canon software
For printers without a display (e.g. Canon PIXMA MG2540S) or if the previous methods did not work, connecting via USB cable and official software. This method is also useful if the printer is unable to connect to the network due to incompatible standards.
What you will need:
- 🖥️ A Windows or macOS computer connected to the new Wi-Fi network.
- 🔌 USB cable (usually included with the printer).
- 📥 Program Canon PRINT Utility or IJ Network Tool (download from official Canon website for your model).
Step by step actions:
- Connect the printer to your computer via USB.
- Install and run Canon PRINT Utility.
- In the main menu of the program, select your printer and go to the section
Network settingsorWireless LAN Setup. - Select an option
Setting up a wireless connection→Connecting to a new network. - The program will automatically search for available networks. Select yours and enter the password.
- After saving the settings, disconnect the USB cable. The printer will reboot and connect to Wi-Fi.
An important nuance: If the program does not see the printer via USB, check:
- 🔌 USB port: Try a different port on your computer or cable.
- 🖨️ Drivers: Install the full driver package for your model from the website Canon (don't rely on "universal" Windows drivers).
- 🔄 Restart: Sometimes restarting the computer with the printer connected helps.
Method 4: Using the Canon PRINT mobile app
For smartphone owners, the most convenient way to set up the printer is through the official app. Canon PRINT (available for Android And iOS). This method is suitable for most modern models, including PIXMA TS, TR, G series, as well as laser imageCLASS.
Instructions:
- Download and install the application Canon PRINT from Google Play or App Store.
- Turn on Bluetooth on your smartphone and printer (if supported).
- Launch the application and select
Add a printer→Setting up a new printer. - Follow the on-screen instructions: the application will prompt you to connect to the printer's temporary network (its name usually begins with
CANON_XXorDIRECT-XX). - Once connected to the temporary network, select your main Wi-Fi network and enter the password.
- Wait for connection confirmation. The printer will reboot and be ready to print.
Problems and solutions:
- 📱 The application does not find the printer: Make sure Bluetooth is turned on on both devices and the printer is in setup mode (the Wi-Fi indicator is flashing orange).
- 🔄 Connection is lost: Temporarily disable mobile Internet (3G/4G) on your smartphone - it may conflict with Wi-Fi.
- 🔒 Authentication error: Check if your Wi-Fi password contains any special characters (e.g.
#,$). Printers Canon Sometimes such passwords are processed incorrectly - replace them with alphanumeric ones.
Troubleshooting: Why Your Printer Won't Connect to a New Network
Even after the printer is set up correctly Canon may not connect to Wi-Fi. Let's look at common errors and their solutions:
Table: Common errors and solutions
| Symptom | Possible cause | Solution |
|---|---|---|
| The Wi-Fi light is flashing orange but won't connect. | Incorrect password or hidden SSID | Check the password's case. Enable SSID broadcasting in your router settings. |
| The printer "doesn't see" the 2.4 GHz network | The router only works in 5 GHz mode. | Enable the mode in your router settings. 2.4 GHz or set a separate name for this network. |
Error E32 or 6000 |
Problems connecting to the router | Restart your router and printer. Check if your router's firewall is blocking the new device. |
| The printer connects but does not print. | The printer's IP address conflicts with other devices. | Set a static IP for the printer in the router settings (DHCP reservation). |
Additional steps for complex cases:
- 🔧 Resetting the printer: If none of the methods help, perform a factory reset. To do this, hold down the button
Stop/Cancel(orSettings) 10-15 seconds until all indicators start flashing. After resetting, the printer will lose all saved networks and print settings and will need to be configured again. - 📡 Checking the Wi-Fi channel: In the router settings, change the network channel to 2.4 GHz
Autoto a fixed one (for example, 6 or 11). Some printers Canon do not work well on congested channels. - 🔄 Firmware update: Outdated printer firmware may be causing connection issues. Check the firmware update via Canon PRINT Utility or on support site.
⚠️ Attention: If your printer Canon released before 2016, it may not support modern encryption standards (e.g.WPA3or802.11nin "5 GHz only" mode). In this case, temporarily configure the router toWPA2-PSKand regime802.11b/g/n(mixed).
Customization features for popular Canon models
Different series of printers Canon have unique setup nuances. We've compiled proven solutions for the most common models:
Canon PIXMA TS3150/TS3151:
- Supports customization via Canon PRINT and WPS, but no screen - use the button
Wi-Fi(hold for 5 seconds to reset network settings). - When connecting via USB, be sure to install IJ Network Tool — standard Windows drivers do not allow you to set up Wi-Fi.
Canon PIXMA MG3640S:
- It has a minimalist panel without a display. To set up Wi-Fi, use USB cable + software or WPS button.
- A common problem: the printer "forgets" the network after being turned off. The solution is to set a static IP address in the router settings.
Canon imageCLASS MF269dw:
- Laser MFP with touch screen. Supports
5 GHz, but may require manual entry of an IP address when connecting to corporate networks. - To set up network scanning, install Canon IJ Network Scanner Selector EX.
Canon PIXMA G3411/G3410:
- Models with CISS (continuous ink supply). They have a button
Wi-Fi, But do not support WPS - use USB or mobile app. - When printing via the cloud (Google Cloud Print) printer registration in the service is required Canon Inkjet Cloud.
How do I find out the exact model of my Canon printer?
The model is indicated on the sticker on the back or bottom of the printer (format: PIXMA MGXXXX or imageCLASS LBPXXXX).
Also see:
1. Printer menu: Settings → Device Information.
2. On the box or warranty card.
3. In Windows Device Manager: Control Panel → Devices and Printers (hover your cursor over the printer).
FAQ: Answers to Frequently Asked Questions
The printer is connected to Wi-Fi, but the computer can't see it. What should I do?
The problem is usually related to the network settings on the computer:
- Check that the computer and printer are connected to one network (for example, both to
MyWiFi_2.4G, and not toMyWiFi_5G). - On Windows: Go to
Control Panel → Devices and Printersand pressAdd a printer. Select an optionAdd a network, wireless, or Bluetooth printer. - If the printer is not displayed, enter its IP address manually (find the IP in the printer menu or via Canon PRINT Utility).
For macOS: Go to System Preferences → Printers & Scanners and press +to add a printer manually.
Is it possible to connect a Canon printer to two networks at the same time?
No, printers Canon (except for some models) imageCLASS for offices) support connection only to one Wi-Fi network simultaneously. If you need to switch between networks (for example, at home and in the office), you'll have to reconfigure the printer each time.
Alternative solution:
- Use access point mode (Direct Connection) for printing from a smartphone without connecting to a router.
- Connect the printer to the router via Ethernet (if the model supports wired network).
How do I reset network settings on a Canon printer?
The reset method depends on the model:
- For printers with a screen: go to
Settings → Device → Reset settings → Network. - For printers without screen (For example, MG2540S): hold the button
Stop/Cancel(orWi-Fi) 10-15 seconds until all indicators start flashing. - For imageCLASS: press and hold the button
Menu5 seconds, then selectReset Network.
After resetting, the printer will lose all saved networks and will need to be configured again.
My Canon printer won't connect to a WPA3-encrypted network. What should I do?
Many printers Canon, released before 2020, do not support WPA3Solutions:
- Temporarily switch the router to
WPA2-PSK (AES):- Go to the router's web interface (usually
192.168.1.1). - Find the section
Wireless Network → Security. - Select
WPA2-PSKand save the settings.
- Go to the router's web interface (usually
WPA3 on the router.WPA2, create guest network with encryption WPA2 specially for the printer.For models Canon 2021 and newer (eg PIXMA TS8350) support WPA3 must be declared in the specifications.
How to print to a Canon printer via Wi-Fi from your phone?
To print from a smartphone:
- Install the application Canon PRINT (Android/iOS).
- Make sure your phone and printer are connected. one Wi-Fi network.
- In the application, select the printer and file to print.
- Google Cloud Print: If your printer supports cloud printing, connect it to the service via Canon PRINT.
- Apple AirPrint: most models Canon PIXMA (2015 and newer) support AirPrint for iPhone/iPad.
- Email printing: some models (eg imageCLASS MF743Cdw) have a print-by-email function - send the document to a special printer address.
Alternative methods: