How to rename a Rostelecom Wi-Fi network: 3 proven methods

• Login: admin or user
• Password: admin, user or indicated on the router sticker.

Step 2: Find the Wi-Fi settings section

The interface may vary, but look for tabs like:

• 📡 Wi-Fi / Wireless network (For Sagemcom)
• 🌐 Network → WLAN (For Huawei)
• 🔗 Net → Wi-Fi (For Eltex)

Example path for Sagemcom [FAST 5364]:

Basic Settings → Wireless Network (Wi-Fi) → Access Point (AP)

Step 3: Change the network name (SSID)

In the Wi-Fi settings section, you will see the following fields:

• Network name (SSID): Enter the new name here.
• Hide SSID: Not recommended to enable (see warning above).
• Network standard: leave 802.11 b/g/n/ac (or ax for Wi-Fi 6).

For dual-band routers, you will have to rename each network separately:

• 📶 2.4 GHz: usually has a postfix _2G or _2.4.
• 🚀 5 GHz: can be denoted as _5G or _5.

Step 4: Save and Reload

After entering a new name:

1. Click Save (or Apply).
2. Wait for the router to reboot (usually 1–2 minutes).
3. Connect to the new network using the old password (if you haven't changed it).

⚠️ Attention: If after saving the router does not answer, try:

• 🔌 Turn off the power for 30 seconds and turn it on again.
• 🔍 Connect via cable and check the settings again.
• 📞 Contact support Rostelecom, if the problem persists (possibly a firmware failure).

Method 2: Renaming via the Dom.ru mobile app

The Dom.ru application from Rostelecom Allows you to manage your router from your phone, including changing the Wi-Fi name. This is convenient if you don't want to access the web interface. However, Not all router models are supported - check compatibility in App Store or Google Play.

Step 1: Installation and Authorization

1. Download the Dom.ru app for Android or iOS.
2. Log in using the phone number linked to the contract. Rostelecom.
3. Select your router from the list of devices (if there are several).

Step 2: Go to Wi-Fi settings

In the main menu of the application:

1. Tap on the tab Wi-Fi.
2. Select Network settings (or Network management).
3. Click on the current network name (SSID).

Step 3: Enter a new name

In the field Network name:

• Remove the old name.
• Enter a new one (subject to restrictions, see table above).
• Click Save.

The app will automatically reboot the router. After that:

• 📱 Disconnect from the old network on your phone.
• 🔍 Find the new network in the list and connect using the old password.

⚠️ Attention: If there is no change option in the application SSID, your router not supportedIn this case, use web interface (Method 1) or contact support to update the firmware.

The advantages of this method:

• ✅ Simplicity: no need to remember the router's IP address.
• ✅ Notifications: The application will warn you about errors (for example, if the name is too long).
• ✅ Remote control: You can rename the network even if you are not at home (if the function is enabled) Remote access).

Flaws:

• ❌ Limited functionality: Not all settings are available (for example, separate renaming of 2.4 GHz and 5 GHz may not be available).
• ❌ Dependency on servers: if u Rostelecom There are problems with the cloud, the application may not work.

Method 3: Renaming via Rostelecom support (for complex cases)

If you cannot access your router settings (for example, you forgot your administrator password) or encountered technical error (the router does not save changes), you can contact support RostelecomThey can:

• 🔧 Reset your router settings to factory settings (deleting all your data!).
• 🔄 Update firmware remotely if the problem is in the software.
• 📞 Consult according to the settings of a specific model.

How to contact support

Contact options:

• 📞 Telephone: 8 800 100 08 00 (free in Russia).
• 💬 Chat: in your personal account on the website Rostelecom or in the Dom.ru app.
• 📧 E-mail: support@rt.ru (response within 24 hours).

What to tell the operator

To save time, prepare:

• 🆔 Router model (written on the sticker below).
• 📄 Contract number or personal account.
• 🔍 Description of the problem (for example: "I can't save a new Wi-Fi name - the router gives an error").

Example of dialogue:

- Hello! I have a router. Sagemcom [FAST 5364]I'm trying to rename a Wi-Fi network through the web interface, but the changes aren't applied after I save them. Is it possible to reset the settings remotely?
"Yes, we can perform a reset. But all your settings, including your Wi-Fi password, will be deleted. Is that okay with you?"
- Yes, just tell me how to restore access later.
- After the reset, connect to the network with the name RTK-XXXX (indicated on the sticker), the password is also there. Then go to 192.168.1.1 and configure again.

⚠️ Attention: If the operator offers replace the router, please clarify if this is related to outdated modelSome devices (eg. D-Link Dir-300 old revisions) do not support modern Wi-Fi standards and can be replaced free of charge.

The advantages of this method:

• ✅ Solving complex problems (for example, firmware failures).
• ✅ Guarantee of performance after setup.

Flaws:

• ❌ Loss of all settings (including ports, DMZ, IPTV).
• ❌ Expectation (During peak hours, the response may take up to 30 minutes).

Common mistakes and their solutions

Even after a successful renaming, problems may arise. Let's look at the most common ones and how to resolve them.

Error 1: Devices fail to connect to the new network

If after the shift SSID some gadgets (smartphones, laptops, Smart TV) do not see the network or do not connect, check:

• 🔍 Correct password entry (it doesn't change when you change your name!).
• 📶 Network range: some devices (eg smart sockets) work only in 2.4 GHz.
• 🔒 Security type: if you have enabled WPA3, older devices may not support it.

Solution:

1. Temporarily disable WPA3, leaving only WPA2-PSK.
2. If the device still doesn't connect, try forget the network in its settings and reconnect.

Error 2: The router does not save the new name

If after pressing Save If the router returns the old name or returns an error, the reasons may be as follows:

• 🖥️ Firmware failure (especially relevant for older models TP-Link or D-Link).
• 📵 Conflict with another router on the network (for example, if you have Mesh system).
• 🔧 Manufacturer's limitations (some routers Rostelecom block change SSID for corporate clients).

Solution:

1. Update the router firmware via the web interface (section System → Software update).
2. Reset to factory settings (Reset button on the back panel, hold for 10 seconds).
3. Try using a different browser (for example, Firefox instead of Chrome).

Error 3: The network has become slower

If your internet speed has dropped after renaming, the following may be to blame:

• 📡 Automatic channel selection: the router may have switched to a congested channel.
• 🔄 Name conflict with neighboring networks (if you chose a too simple name like Home).
• 🔌 Reset QoS settings (if you have configured them previously).

Solution:

1. Manually select the channel in the Wi-Fi settings (use network analyzers like Wi-Fi Analyzer For Android).
2. Check if your neighbor is using the same network (in this case, rename it again).
3. Restore settings QoS, if they were.

Error 4: Guest network disappeared

On some routers (Huawei HG8245H, Sercomm RV6699) when renaming the main network the guest network may disconnectThis happens because of a factory reset. VLAN.

Solution:

1. Go to the section Guest network (or Additional networks).
2. Re-enable the guest network and set up a separate name for it.
3. Make sure the guest network is bound to the correct one. VLAN (usually VLAN ID = 4).

How to choose a secure and convenient Wi-Fi name

Selecting a network name (SSID) is not only a matter of aesthetics, but also of safety. A bad name can:

• 🕵️‍♂️ Give out information about you (For example, Ivanov_kv45).
• 🔓 Make hacking easier (if it contains password hints).
• 📵 Create connection problems (if unsupported characters are used).

What you shouldn't use in a network name

Avoid the following options:

• 🚫 Personal data: Petrov_Flat, Maria_WiFi.
• 🚫 Phone numbers/addresses: Moscow_Lenina15.
• 🚫 Password hints: Password123, QwertyNet.
• 🚫 Special characters: My@Wi$Fi# (may not be supported by some devices).
• 🚫 Names are too long (more than 20 characters).

Recommendations for choosing a name

A good network name should be:

• ✅ Unique (so that it does not coincide with neighboring networks).
• ✅ Neutral (do not disclose personal information).
• ✅ Easy to remember (but not too simple).

Examples of successful names:

• Starlink_24 (for 2.4 GHz) and Starlink_5 (for 5 GHz).
• QuantumRouter.
• Neon_741852 (with random numbers).

To improve security, you can:

• 🔀 Change your name regularly (once every 3-6 months).
• 🔍 Turn off broadcasting SSID (but this will create inconvenience for connecting new devices).
• 🛡️ Use different names for 2.4 GHz and 5 GHzto make network scanning more difficult.

⚠️ Attention: Some public places (hotels, cafes) use captcha in Wi-Fi name (For example, Cafe_WiFi_123, Where 123 — connection code). Don't copy this approach for your home network—it creates unnecessary inconvenience.

How to check the uniqueness of a name

To ensure your name is not the same as neighboring networks:

1. Open the list of available Wi-Fi networks on your smartphone.
2. Check if there are similar names there.
3. Use apps like WiFi Analyzer to scan the air.

If you find a match, add a unique suffix to the name (eg. _v2 or random numbers).