Problems connecting to Wi-Fi on a laptop are one of the most common problems users encounter. Often, the cause is an outdated or damaged network adapter driverUpdating your driver can solve problems such as slow internet speeds, frequent connection drops, or a complete lack of available networks. However, incorrectly updating your driver can make the situation worse, for example, leading to lack of a network adapter in the system or hardware conflict.
In this article, we will look at three main ways to update the Wi-Fi driver: via device Manager, by using official website of the manufacturer and automatically, using specialized utilities. You'll also learn how to identify the adapter model, check the current driver version, and what to do if Wi-Fi stops working after an update. These instructions are relevant for Windows 10 And Windows 11, but some steps may differ depending on the OS version and laptop model.
Why is it important to update your Wi-Fi adapter driver?
A driver is a software that enables interaction between operating system And hardware (in this case, the Wi-Fi adapter). Outdated drivers can cause the following problems:
- 🔌 Slow internet speed — even with a stable router signal.
- 🚫 Constant connection breaks, especially under high load (for example, during online games or video calls).
- 🔍 Lack of available networks — the laptop simply doesn’t see Wi-Fi, although other devices connect without problems.
- 🔄 Conflicts with other drivers, leading to errors in the system (for example,
Code 10orCode 43in Device Manager). - 🛡️ Security vulnerabilities — outdated drivers may contain vulnerabilities that can be exploited by attackers.
Manufacturers regularly release updates for drivers, fixing bugs, adding support for new standards (for example, Wi-Fi 6 or Wi-Fi 6E) and optimizing work with the latest versions of Windows. However, Automatic updating via Windows Update does not always install the latest driver version. — often only basic versions with limited functionality are available there.
In addition, after major Windows updates (for example, switching from Windows 10 on Windows 11) Old drivers may no longer function correctly. In such cases, manual updates become necessary.
How do I find out the model of my laptop's Wi-Fi adapter?
Before updating the driver, you need to accurately determine the model of your Wi-Fi adapter. This can be done in several ways:
Method 1: Via Device Manager
- Press the key combination
Win + Xand select device Manager. - Expand the section Network adapters.
- Look for devices with names like Wireless, Wi-Fi, 802.11 or Network Adapter (For example,
Intel(R) Wi-Fi 6 AX200orQualcomm Atheros QCA61x4).
Method 2: Via the command line
Open Command line (Win + R → enter cmd → Enter) and run the command:
wmic nic where "NetConnectionStatus=2" get Name, Manufacturer, MACAddress
In the results, find the line with the name of the wireless adapter.
Method 3: Via System Information
Click Win + R, enter msinfo32 and go to the section Components → Network → AdapterThe model and manufacturer will be indicated there.
What should I do if the adapter is shown as "Unknown Device"?
If your Wi-Fi adapter is marked with a yellow exclamation mark or listed as "Unknown Device" in Device Manager, this means the driver is either missing or corrupted. In this case, first try updating the driver automatically through Device Manager (right-click → "Update Driver"). If this doesn't help, download the driver from the laptop manufacturer's official website using the device model (e.g., HP Pavilion 15 or Lenovo ThinkPad T480).
Remember or write down the exact model name of the adapter—you'll need it to find the driver. If the name contains abbreviations like AC, AX or NGW, this indicates support for certain Wi-Fi standards (eg. Wi-Fi 5 (802.11ac) or Wi-Fi 6 (802.11ax)).
⚠️ Attention: On some laptops (especially from Dell or HPThe Wi-Fi adapter may be integrated into the motherboard or soldered. In these cases, replacing it without soldering is impossible, and the only way to resolve the issue is to configure the driver correctly.
Method 1: Update the driver via Device Manager
This is the simplest method and is suitable for most users. It doesn't require downloading any additional files, but it may not provide the latest driver version.
Step-by-step instructions:
- Open device Manager (
Win + X → Device Manager). - Expand the section Network adapters.
- Find your Wi-Fi adapter and click on it. right mouse button and select Update driver.
- Select Automatic driver search.
- Wait for the process to complete. If the system finds an update, it will be installed automatically.
If a message appears after the update "The best drivers for this device are already installed.", this means there's no newer version available in the Windows base. In this case, proceed to the next method.
Make sure your laptop is connected to the internet (via Ethernet or mobile hotspot)
Download a backup copy of the current driver (in case of a rollback)
Close all programs using the network (torrents, online games, video calls)
Check the battery charge (it is recommended to connect a charger)-->
Sometimes after an automatic update, the adapter may temporarily disappear from the device list. In this case:
- Restart your laptop.
- If the adapter does not appear, open device Manager and select Action → Update hardware configuration.
⚠️ Attention: If after updating the driver through the Device Manager, Wi-Fi stopped working, and in the adapter properties appeared Code 43, this means the device is malfunctioning. Try rolling back the driver (right-click → Properties → Driver → Roll Back Driver) or remove the device and restart the laptop for automatic reinstallation.
Method 2: Manually install the driver from the official website
This method guarantees the installation of the latest and most stable driver version, but it takes more time. You will need:
- 🖥️ Laptop model (e.g. Asus ZenBook UX425) or Wi-Fi adapter model (for example, Intel Wi-Fi 6 AX201).
- 🌐 Internet access (via another computer or mobile phone if Wi-Fi on the laptop does not work).
Step 1: Download the driver
Go to the official website of the laptop or adapter manufacturer:
| Laptop/adapter manufacturer | Link to the support section | Example of a model |
|---|---|---|
| Intel | support.intel.com | Wi-Fi 6 AX200, Dual Band Wireless-AC 8265 |
| Qualcomm Atheros | qualcomm.com/support | QCA61x4, QCA9377 |
| Lenovo | pcsupport.lenovo.com | ThinkPad T490, IdeaPad 5 |
| HP | support.hp.com | Pavilion 15, EliteBook 840 |
| Dell | dell.com/support | XPS 13, Latitude 7490 |
On the manufacturer's website:
- Enter your laptop or adapter model in the search bar.
- Go to the section Drivers and software (Drivers & Software).
- Choose yours operating system (For example, Windows 11 x64).
- Find the driver for in the list Wireless or Wi-Fi and download it.
Pay attention to the driver version and release date. If multiple versions are available, choose the newest one, but avoid beta versions (they may contain errors).
Step 2: Installing the driver
After downloading:
- Close all programs using the network.
- Run the downloaded file (usually it is
.exeor.msi). - Follow the installation wizard's instructions. You may need to restart your laptop.
If the driver is unpacked into a folder (for example, in the format .zip), follow these steps:
- Open device Manager.
- Right-click on the Wi-Fi adapter and select Update Driver → Browse my computer for driver software.
- Specify the path to the folder with the driver and click Next.
⚠️ Attention: On some laptops (eg. Lenovo Legion or MSI Gaming) Manufacturers modify standard drivers for better compatibility with hardware. In such cases, download the driver from the laptop manufacturer's website, not from the adapter manufacturer's website (for example, Intel or Qualcomm).
Method 3: Automatic update using utilities
If you don't want to manually search for and install drivers, you can use specialized programs. They scan your system, find outdated drivers, and install them automatically. Popular utilities:
- 🛠️ Driver Booster (from IObit) is a free version with basic functionality.
- 🔧 DriverPack Solution — supports offline mode (useful if there is no internet).
- 🖥️ Snappy Driver Installer — portable version, does not require installation.
- 🔄 Windows Update — a built-in tool, but it does not update all drivers.
Example of working with Driver Booster:
- Download and install the program from official website.
- Run a system scan.
- Find in the list Network adapters and select the Wi-Fi driver.
- Click Refresh and wait for the process to complete.
Benefits of automatic updates:
- ⏱️ Saving time - no need to search for the driver manually.
- 🔍 Compatibility check — programs usually select drivers suitable for your OS.
- 📥 Backup - Some utilities create a restore point before updating.
However, there are also risks:
- 🔄 Installing unnecessary drivers — programs can update everything in a row, even if there is no need for it.
- 💻 Conflicts with proprietary drivers — for example, on gaming laptops, manufacturers often optimize drivers for their hardware.
- 🛡️ Security — Download utilities only from official websites to avoid viruses.
What should I do if Wi-Fi doesn't work after an update?
Sometimes updating a driver can backfire—Wi-Fi stops working or the adapter disappears from the system. Here's what you can do:
1. Roll back the driver
If the problem appeared immediately after the update:
- Open device Manager.
- Find your Wi-Fi adapter, right-click and select Properties.
- Go to the tab Driver and press Roll back (if the button is active).
- Restart your laptop.
2. Uninstall and reinstall the driver
If the rollback didn't help:
- IN Device Manager Remove the Wi-Fi adapter (right click → Remove device).
- Check the box Remove the driver software for this device (if it appears).
- Restart your laptop - Windows should automatically install the basic driver.
3. Check Windows services
Sometimes the problem lies not in the driver, but in disabled services:
- Click
Win + R, enterservices.mscand pressEnter. - Find services:
- WLAN AutoConfig Service (WLAN AutoConfig) - should be Included.
- Network connections (Network Connections) — launch type Automatically.
4. Reset network settings
Perform a reset via Windows Settings:
- Go to
Settings → Network & Internet → Status → Network reset. - Click Reset now and confirm the action.
- 🔄 Check for updates regularly — Visit the manufacturer's website at least once every 3-6 months and check the driver version.
- 📥 Create restore points before updating drivers (via
Control Panel → Recovery → Configure System Restore). - 🔌 Use stable versions — Avoid beta drivers unless you are confident in their reliability.
- 📡 Adjust the power supply - V Control Panel → Power Options → Plan Settings → Advanced Settings set for parameter Wireless Network Adapter Settings meaning Maximum performance.
- 🛡️ Check compatibility — Before updating the driver, make sure that it supports your version of Windows.
What should I do if the adapter is not detected even after reinstalling the driver?
If the Wi-Fi adapter does not appear in the Device Manager even after all the steps, the following are possible reasons:
1. Hardware failure — the adapter is physically damaged (for example, after the laptop was dropped).
2. Disabling in BIOS - go to BIOS (usually the key F2 or Del when loading) and check if the Wireless adapter is enabled.
3. Conflict with other equipment - try disconnecting other USB devices and restarting the laptop.
4. Nutritional problems - Some adapters turn off when the battery is low (check your power settings).
How to prevent Wi-Fi problems in the future?
To avoid recurring crashes, please follow these guidelines:
If you frequently encounter Wi-Fi problems, consider purchasing external USB adapter (For example, TP-Link TL-WN823N or Asus USB-AC56). It connects via a USB port and can provide a more stable connection, especially if the built-in adapter is weak or damaged.
It is also useful to follow the updates BIOS Your laptop—sometimes new firmware versions improve compatibility with network adapters. However, updating the BIOS is a risky procedure and should only be performed when absolutely necessary.
FAQ: Frequently asked questions about updating your Wi-Fi driver
Is it possible to update the Wi-Fi driver without the Internet?
Yes, to do this, download the driver on another device (for example, a phone or a second computer), transfer it to the laptop via a flash drive or external drive, and then install it manually via device Manager (by selecting the option Search for drivers on this computer).
How do I know which driver version is currently installed?
Open device Manager, right-click on the Wi-Fi adapter, select Properties → DriverIn the field Driver version The current version and release date will be indicated.
What should I do if error code 10 or 43 appears after updating the driver?
Error Code 10 means that the device does not start, and Code 43 — that Windows stopped the device due to a crash. Try:
- Roll back the driver.
- Remove the device and restart the laptop.
- Check the adapter in another slot (if it is removable, for example, M.2).
- Update BIOS (if the problem is hardware).
Do I need to update the driver if Wi-Fi is working fine?
If there are no connection issues, there's no need to rush to update. However, new driver versions may:
- Improve connection speed and stability.
- Add support for new standards (eg. Wi-Fi 6E).
- Fix security vulnerabilities.
We recommend upgrading every 6-12 months or whenever new features are released that are important to you.
Is it possible to use a driver from another laptop?
Technically it is possible, but it is highly not recommendedDrivers are optimized for specific laptop models and adapters. Installing the wrong driver may result in:
- Unstable Wi-Fi operation.
- Conflicts with other equipment.
- Loss of functionality (e.g., shutdown) Bluetooth, if it is built into the same module).
The exception is if you have two laptops with identical Wi-Fi adapters (check models in Device Manager).