Modern TVs of the brand ErissonAndroid-powered smartphones offer users extensive access to multimedia content over the internet. Connecting to a wireless network is key to using these features. Smart TV, such as online cinemas, browsers, and app installation. The setup process is usually straightforward, but in some cases, technical nuances may arise that require attention.
A stable connection is essential for watching high-definition video without buffering or lag. If your router is distributing internet but your TV isn't seeing it, the problem often stems from incompatible frequency bands or issues with the device's network settings. In this article, we'll cover all the connection steps in detail, as well as troubleshooting common issues faced by device owners.
Equipment preparation and initial check
Before you begin setup, make sure your router is turned on and broadcasting a signal. TV Erisson should be located in a strong reception area, ideally within 10 meters of the access point, with no thick concrete walls between them. This is especially important for the range 5 GHz, which provides high speed but has less penetration power compared to 2.4 GHz.
Check your internet connection on other devices, such as a smartphone or laptop. If webpages load quickly, the issue is localized to the TV or its settings. It's also recommended to know your Wi-Fi network password in advance to avoid interruptions in data entry.
⚠️ Important: Make sure MAC address filtering is not enabled on your router. If this feature is enabled, you will need to whitelist the TV's MAC address through the router's admin panel; otherwise, you will be unable to connect even with the correct password.A visual inspection of the remote control is also a good idea. Navigating the settings menu will require a working menu button or a dedicated key.
SettingsIn some models of remote controls Erisson Quick settings can be accessed by long pressing the button with the image of a gear or a house.Step-by-step instructions for connecting via the settings menu
The main path to network settings on TVs Erisson Standardized for the Android TV platform. Go to the main menu and find the section responsible for network connections. The steps may vary slightly depending on the firmware version, but the logic remains the same.
Use the remote control to go to the section
Settings(gear icon). Next, select the itemNetwork and Internetor simplyNetIn the list of available connections that opens, click on the itemWi-Fiand move the switch to the position IncludedThe TV will start scanning the airwaves.Once the scan is complete, a list of available wireless networks will appear on the screen. Find your router's name (SSID) in the list and click on it. If the network is hidden, select the option
Add a networkand enter the name manually.
- 📡 Enter your password using the on-screen keyboard, carefully checking the capitalization of the letters.
- 🔌 Click the button
Connectfor authorization on the network.- ✅ Wait until the “Connected” status and signal strength icon appear.
- 🔄 If necessary, the system will offer to update the date and time via the network.
After a successful connection, the TV may prompt you to update the software. This is an important step, as new firmware versions often contain fixes for Wi-Fi modules and improve connection stability.
☑️ Connection check
Completed: 0 / 4Setting up the 2.4 GHz and 5 GHz frequency bands
Most modern routers operate in two bands: 2.4 GHz and 5 GHz. TVs Erisson Both standards support each other, but may react differently to their presence. The 2.4 GHz band has a better range, but is often congested by neighboring networks, reducing speed.
The 5 GHz band provides high data transfer speeds, which is critical for viewing 4K content, but the signal has poorer penetration through obstacles. If your router broadcasts the same network with the same name for both bands (technology Band Steering), the TV may automatically switch between them, which sometimes results in interruptions.
⚠️ Note: Router interfaces and TV firmware are constantly being updated. The location of menu items may vary depending on the manufacturer. If you don't find the settings described, please consult the official documentation for your specific router model.It is recommended to separate networks in the router settings by giving them different names, for example,
Home_WiFiAndHome_WiFi_5GThis will allow you to manually select the most stable connection in the TV menu. For models with a powerful Wi-Fi module, the 5 GHz band is preferable.If your TV sees the 5 GHz network but won't connect, try forcing your router into mixed mode or changing the broadcast channel. Look for these settings in your router settings.
Wireless ModeorChannel Width.Troubleshooting connection issues and resetting the network
The situation when the TV Erisson Wi-Fi not connecting or constantly losing connection is a common issue. Accumulated errors in the Android operating system's network stack are often the cause. The first step is to try a simple hardware restart.
Unplug your TV for 1-2 minutes to completely disconnect the Wi-Fi module. Also, reboot your router. After turning on the devices, try connecting again. If that doesn't help, proceed to deeper settings.
In the TV network settings menu, find the problematic network, select it and press
Forget the networkorDeleteAfter this, search again and enter the password. This will clear the old connection configuration files.Hidden causes of failures
A common cause of failures is an overflowing DNS cache or IP address conflicts on the local network. Also, the router's antivirus software may block unknown devices, considering them suspicious.
If the problem persists, check if your router limits the number of connected devices. Some providers or data plans may limit the number of devices. In this case, disconnecting other devices will help diagnose the cause.
Manual DNS and static IP configuration
Automatically obtaining network settings (DHCP) works in most cases, but sometimes it can lead to errors. If the TV is connected to Wi-Fi but displays "No internet access" or won't load content, it might be worth manually setting the settings.
In the Wi-Fi menu, select your network, go to advanced settings (often hidden under the "Advanced" button or the gear icon next to the network name). Find the item
IP settingsand change the value from DHCP onStaticorManually.You will need to enter the following parameters (example for the standard network 192.168.1.1):
- 🔢 IP address: 192.168.1.150 (the last digit must be unique).
- 🚪 Gateway (Router): 192.168.1.1.
- 📏 Network prefix length: 24.
- 🌐 DNS 1: 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare).
Using public DNS servers, such as Google or Cloudflare, often solves issues with slow app loading and video playback errors. Providers' default DNS servers can be unstable or even blocked.
⚠️ Important: When manually entering an IP address, make sure it is in the same subnet as your router and not the same as another device. A conflicting IP address will result in network connectivity loss for both devices.📊 What Wi-Fi band are you using?2.4 GHz only5 GHz onlyBoth (automatic)Don't know / Not configuredComparison of connection methods and network parameters
To understand the differences between connection types and how they affect Smart TV performance ErissonLet's look at the comparison table. Choosing the right method can significantly impact image quality and interface responsiveness.
Parameter Wi-Fi 2.4 GHz Wi-Fi 5 GHz Cable (LAN) Maximum speed up to 150 Mbit/s up to 800+ Mbps up to 1000 Mbit/s Signal stability Average (lots of interference) High Maximum Range of action Up to 30-40 meters Up to 10-15 meters Up to 100 meters The influence of walls Weak Strong Absent The table shows that a wired connection is the benchmark for stability. If your TV Erisson If your device has a LAN port and the router is nearby, use a cable. This will eliminate buffering issues with 4K video.
If a cable connection isn't possible, try to position the TV within line of sight of the router when using the 5 GHz band. For longer distances without line of sight, it's best to use the 2.4 GHz band, but ensure the channels aren't congested by neighboring channels.
Additional recommendations and software updates
The final step in setting up is to ensure that your TV software is up to date. Manufacturer Erisson periodically releases updates that improve compatibility with new network equipment and encryption protocols.
You can check for updates in the section
Settings→About the device→System updateIf the TV is connected to the internet, it will automatically find and install the new firmware version. This process may take 10-20 minutes.It's also worth paying attention to the date and time format. Incorrectly set time can block many applications and even prevent a secure connection to the router (WPA2/WPA3 protocols require time synchronization).
- 🕒 Set up automatic time synchronization via the network.
- 📺 Disable unused background apps to free up RAM.
- 🔋 Use power saving mode with caution, it may disable Wi-Fi.
Following these simple rules will ensure you enjoy reliable Smart TV operation for many years to come. If none of these methods help, the TV's Wi-Fi module may be faulty, and you'll need to contact a service center.
Why doesn't my Erisson TV see my Wi-Fi network?
Most often, the cause is incompatible encryption standards or channel settings. The router may be operating on channel 12 or 13, which some Wi-Fi modules cannot detect. Try setting the channel to 1-11 in the router settings. Also, check to see if the SSID (network name) is hidden.
How do I reset network settings on my TV?
Go to
Settings→Net. Find the itemReset network settingsor perform a full reset to factory settings (Advanced settings→Recovery and reset). Remember that a hard reset will delete all installed applications.Is it possible to connect a TV to a hidden network?
Yes, in the Wi-Fi selection menu, select the option
Add a network(usually at the very bottom of the list). You'll need to manually enter the exact network name (SSID), select the security type (usually WPA/WPA2), and enter the password.Does internet speed affect image quality?
Absolutely. HD content requires a minimum of 5-10 Mbps, FullHD requires 10-20 Mbps, and 4K requires 25 Mbps or more. If the speed is lower than this, the video will constantly pause to buffer.