Modern printing devices have long ceased to be bulky machines that require mandatory wired connection, and the model HP LaserJet Pro MFP M28w is no exception. This compact monochrome device is designed specifically for small offices or home environments where space and mobility are at a premium. The ability to transfer documents wirelessly eliminates unnecessary cables and allows printing directly from a smartphone or tablet, significantly increasing work efficiency.
However, initial wireless connection setup often presents challenges for users new to this brand's equipment. The process requires a sequential sequence of steps, as Wi-Fi isn't always automatically activated out of the box. In this article, we'll detail all the available methods for connecting your printer to your router, using various tools and software.
Before starting the software, it's important to properly prepare the device itself for operation. Ensure the MFP is installed on a stable surface within a strong signal range of your home network. It's also crucial to remove all transport tapes and inserts that could block the movement of the mechanisms and refill the cartridge with toner.
Preparatory stage and equipment testing
The first step will be a thorough inspection of the complete set and physical condition of the device. HP LaserJet Pro MFP M28w This device requires a stable power supply, so plug the power cord directly into a wall outlet, bypassing any poorly constructed power strips that may cause interference. After powering on, wait for the warm-up cycle to complete, which will be indicated by the "Ready" indicator lighting up.
It's important to have drivers and software installed on the computer from which the setup will be performed. Although modern operating systems often have built-in drivers, for full functionality of all scanning and management functions, it's best to use the official package. HP Smart Or the full driver from the manufacturer's website. Download the installation file in advance to avoid interrupting the network search process.
⚠️ Attention: Avoid placing the printer near microwave ovens or strong radio transmitters during setup, as this may cause signal interference and failure to search for a network.
Make sure your router operates in the 2.4 GHz range, as this printer model does not support 5 GHz standard. If your router is dual-band and broadcasts networks with the same name (SSID) for both frequencies, identification issues may arise. In this case, temporarily separate the networks in the router settings or use WPS to automatically select the correct channel.
☑️ Ready to connect
Connection method via WPS (Wi-Fi Protected Setup)
The fastest and most convenient way to establish a connection between a router and a printer is to use technology WPSThis method allows you to automatically transfer network security settings, eliminating the need to manually enter a complex password. Most modern routers have a physical button or a virtual function in the web interface to activate this mode.
To begin, press and hold the Wireless button on the printer's control panel for a few seconds until the wireless indicator light starts blinking. This indicates the device is in search mode and ready to pair. Then, within two minutes, you must activate WPS mode on your router by pressing the corresponding button on its body.
After successful exchange of encryption keys, the Wi-Fi indicator on the panel HP LaserJet Pro MFP M28w The indicator will stop flashing and turn solid blue. This means the connection has been established and the device has been assigned an IP address. You can now search for the printer in the operating system or mobile app.
What to do if WPS doesn't work?
The WPS function may be disabled in your router's security settings or may not be supported by your ISP. In this case, use the USB cable connection method or configure it from your mobile device.
It's worth noting that the WPS method is considered less secure according to modern cybersecurity standards, as it uses a simplified key exchange protocol. If you're working on a corporate network with high security requirements, the administrator may disable this feature, forcing you to use manual configuration via a computer.
Setup via USB cable and software
If automatic methods fail or you prefer full control over the process, use a wired connection for initial configuration. This method is considered the most reliable, as it eliminates password errors and network visibility issues. You'll need a USB Type-A cable, which is often included in the kit, but may require separate purchase.
Connect the printer to your computer using a cable and run the previously downloaded driver installer. During the installation, select the "Wireless" or "Wi-Fi" connection type, even though the device will be physically connected via a wire. The program will automatically read your current network settings and transfer them to memory. HP LaserJet Pro MFP M28w.
When the installer prompts you to disconnect the USB cable, do so immediately. The printer will automatically switch to wireless mode using the saved settings. The wireless indicator should turn blue, confirming successful transition to infrastructure mode.
| Parameter | Value for USB setting | Note |
|---|---|---|
| Cable type | USB 2.0 Type A-B | Length no more than 2 meters |
| Driver | HP Complete Package | Recommended instead of the basic one |
| Action after setup | Disconnect the cable | To switch to Wi-Fi mode |
| Transfer speed | High (up to 480 Mbps) | For fast data transfer |
If you're using a guest Wi-Fi network on a router, the printer may not be visible to the computer, even if both devices are connected to the same router. In such cases, client isolation blocks direct communication.
Using the HP Smart mobile app
Smartphone and tablet owners can set up printing without using a computer, which is especially convenient for macOS and Linux users. The app HP Smart Available in the App Store, Google Play, and Microsoft Store, it acts as an intermediary, transmitting Wi-Fi network data directly to the printer via Bluetooth or a direct connection.
Launch the app and click the Add New Printer button. If the device isn't configured yet, the app will prompt you to enter setup mode. HP LaserJet Pro MFP M28w This is usually done by long pressing the wireless button and the cancel button at the same time until the lights start flashing.
Follow the instructions on your smartphone screen: select your Wi-Fi network from the list and enter the password. The app will transmit this data to the printer. This method is especially effective, as mobile devices are often better at handling modern router security protocols than older printer interfaces.
⚠️ Attention: For the HP Smart app to work, location services (GPS) and Bluetooth must be enabled on your phone, as Android and iOS require these permissions to scan nearby Wi-Fi networks and share passwords.
Once your printer is successfully added to the app, you'll be able to not only print documents but also scan, check toner levels, and update the device's firmware. Mobile setup also automatically installs the necessary security certificates, reducing the risk of manual errors.
Setting up Wi-Fi Direct for printing without a router
A unique feature of the model HP LaserJet Pro MFP M28w Support for Wi-Fi Direct technology is a key feature. This mode allows you to create a direct wireless connection between your device (smartphone, laptop) and the printer, bypassing your home router. This is an ideal solution for situations where the internet is down or the router is far away.
To activate this mode, press the Wi-Fi Direct button on the control panel. The printer will print a configuration page or display the network name and password on the screen (if there is one, but here we rely on the display). On your device, a name like HP-Print-28-LaserJet M28.
Connect to this network by entering the password (by default it is often indicated on a sticker on the back of the device or in the instructions, usually this is 12345678). Once connected, you can print documents, but keep in mind that your device may lose internet access at this point if it can't handle two Wi-Fi connections simultaneously.
Using Wi-Fi Direct is especially useful for printing photos from your phone or documents while traveling. However, scanning to the network or cloud still requires a full internet connection through your main router. Switching between modes is quick, but requires paying attention to the indicators.
Diagnosing problems and resetting network settings
Even if you follow the instructions carefully, there may be situations where the printer HP LaserJet Pro MFP M28w The printer won't connect to the network or loses connection. A common cause is a changed Wi-Fi password or router settings, such as enabling MAC address filtering. In such cases, you'll need to reset the printer's network settings to factory defaults.
To reset, press and hold the Wireless button and the Cancel button simultaneously for 5 seconds. The Power and Wireless lights will flash, indicating the reset. After this procedure, the printer will return to its original state and can be configured again.
It's also worth checking your firmware version. Outdated software may not work correctly with the new WPA3 encryption standards being implemented by router manufacturers. Updating the firmware via USB or temporarily switching the router to compatibility mode (WPA2/WPA Mixed) often resolves the issue.
⚠️ Note: Router interfaces and menu item names may vary depending on the model and manufacturer. If you are unsure about how to configure security, please refer to the documentation for your internet equipment.
If the wireless indicator is blinking blue, it means the printer is in setup mode and trying to find a network but is unable to connect. A solid light indicates a successful connection, while an off light indicates the wireless module is disabled. Understanding these signals can help you quickly pinpoint the problem.
Frequently Asked Questions (FAQ)
Can the HP M28w be connected to a 5GHz network?
No, model HP LaserJet Pro MFP M28w Equipped with a Wi-Fi module that operates exclusively in the 2.4 GHz band. To connect, make sure your router broadcasts a network in this standard.
What is the default password for Wi-Fi Direct?
The default password for connecting in Wi-Fi Direct mode is usually indicated on the information sticker on the device or in the user manual. It is often a combination 12345678, but it's better to check the individual sticker.
The printer isn't detecting the network, even though the router is working. What should I do?
Make sure the distance between the devices isn't too great and there aren't any thick concrete walls. Try temporarily disabling MAC address filtering on your router or moving the printer closer to the signal source for setup.
Do I need internet access to use the printer via Wi-Fi?
Printing documents from a computer or phone within your home network doesn't require internet access; a local connection is sufficient. However, cloud printing, scanning to email, and firmware updates require internet access.
How to find the IP address of a printer on the network?
Press and hold the wireless button on the printer for 5 seconds. The printer will print a network configuration report, which will show the current IP address assigned by the router.