Changing the Wi-Fi network on the printer HP — a problem faced by both office workers when moving and home users after changing their router. Despite its apparent simplicity, the process is often fraught with errors: the printer fails to find the new network, requires the password for the old one, or even loses the connection altogether. In this article, we'll explore these issues. all official methods Wi-Fi changes on printers HP (including models with touch screen and push-button control), and we will also solve typical problems that arise during reconfiguration.
Feature of printers HP — a variety of control interfaces. For example, in the series models Envy or OfficeJet Pro Changing the network takes 2 minutes through the menu, and in budget DeskJet A factory reset may be necessary. We'll cover universal methods that work on 90% of the brand's devices, as well as Unique features for HP Smart-enabled printers and capacitive displays.
1. Preparing to change your Wi-Fi network: what you need to check before you start
Before changing your network, make sure the problem is with the printer settings, not the router or network itself. Here are the key points:
- 🔌 The printer is turned on and is within the range of the new network (no further than 5–7 meters from the router, if there are no signal amplifiers).
- 📶 The new Wi-Fi network is working stably.Check your connection on your phone or laptop. If the network drops or requires re-authentication, first troubleshoot the router.
- 🔐 You have a password for the new network.Printers HP do not support connecting to open networks without a password (even if the router allows such a connection for other devices).
- 🖨️ Printer drivers have been updated.Outdated software may block access to the Wi-Fi menu. Download the latest version from the website. HP Support.
If the printer was previously connected to a different network, some models (for example, HP LaserJet Pro M426) may "remember" old settings. In this case, you'll need to reset your network settings—more on that in the troubleshooting section.
⚠️ Attention: Printers HP with support Wi-Fi Direct (For example, HP OfficeJet 250) may conflict with regular networks. Before changing Wi-Fi, disable Direct mode in the printer menu: Settings → Wireless → Wi-Fi Direct → Off
2. Method 1: Changing Wi-Fi via the printer menu (for models with a display)
This is the most universal method that works on most modern printers. HP with screen (series Envy, OfficeJet, LaserJet Pro etc.). The instructions are suitable for devices with touch or push-button controls.
Steps to change network:
- Open the settings menu:
- On a touch screen: Tap the icon
Settings(gear) orNet(antenna). - On push-button control: press
Menu→ scroll toNetwork SetuporWireless.
- On a touch screen: Tap the icon
Setting up Wi-Fi or Wireless Setup Wizard.Refresh the list or enter the network name manually (optional Enter SSID).↑/↓ to select symbols.If the printer gives an error Failed to connect or Incorrect password, check:
- 🔤 Make sure your password is entered correctly (case-sensitive!).
- 📡 Network Security Type: Printers HP do not support networks with
WPA3-Enterpriseor802.1X. UseWPA2-PSK.
The printer is on and in ready mode|
New network visible on other devices|
The Wi-Fi password has been copied to the clipboard (for ease of entry)|
Wi-Fi Direct is disabled (if available)|
Printer drivers have been updated-->
3. Method 2: Using HP Smart (for printers that support the app)
Application HP Smart (available for Windows, macOS, Android And iOS) simplifies Wi-Fi setup, especially if the printer doesn't have a screen or you prefer to control it from your phone. This method works for most models released after 2018.
Step-by-step instructions:
- Install HP Smart to your phone or computer:
- 📱 Android / iOS
- 💻 Windows/macOS
- Connect the printer to the device temporarily:
- If the printer is new: turn it on and wait until it appears in the list of available devices in HP Smart.
- If the printer has already been used: connect it to the computer via
USBor activateWi-Fi Direct(click the buttonWi-Fion the printer for 5 seconds).
- In the application, select
Add a printer→Setting up a new printer. - Follow the on-screen instructions. When you select a network, select the new Wi-Fi network and enter the password.
- Wait for confirmationThe printer will reboot and connect to the new network.
The advantage of this method is that the printer firmware is automatically updated during setup. However, if HP Smart The printer is not detected, try:
- 🔄 Restart the application and printer.
- 📶 Temporarily disable the VPN or firewall on your device.
- 🔌 Connect the printer via USB (if Wi-Fi Direct doesn't work).
⚠️ Attention: Some printer models (eg. HP Neverstop Laser) require mandatory USB connection for the first setup through HP SmartAfter this, Wi-Fi can be changed through the printer menu.
4. Method 3: Reset network settings (if the printer does not see the new network)
If the printer persistently tries to connect to the old network or does not find a new one, despite the correct router settings, it will help reset network settingsThis method is also relevant when purchasing a used printer where the previous owner did not delete the settings.
How to reset Wi-Fi settings:
- 🔧 Via the printer menu:
- Go to
Settings → Network → Reset network settings. - Confirm the reset (you may be asked to enter a PIN code, for example,
1234or0000).
- Go to
- 🖱️ Via HP Smart:
- Open the app → select the printer →
Printer settings→Network reset.
- Open the app → select the printer →
- Turn off the printer.
- Press and hold the button
Wi-Fi(orCancel+Wi-Fifor some models) and hold for 10-15 seconds, then turn on the printer without releasing the button. - Wait until the Wi-Fi indicator (blue/green) flashes - this is a reset signal.
- 🔑 Make sure the password is entered in the correct case (printers HP sensitive to
aA1!). - 📡 Check the network security type on your router: the printer does not support it.
WPA3orWEPSwitch toWPA2-PSK (AES). - 🔄 Restart your router and printer.
- 📶 Make sure the network is in range
2.4 GHz(many printers don't see5 GHz). - 🔍 Enter the network name (SSID) manually in the printer menu.
- 🚫 Disable the function in your router
Hide SSID(if enabled). - 🖨️ Reinstall the printer driver on your computer.
- 🌐 Check that the printer and computer are on the same network (for example, both are connected to
TP-Link_5G, and not to different networks of the same router). - 🔧 Update the IP address in the printer menu:
Settings → Network → TCP/IP Settings → Obtain IP automatically (DHCP). - 📡 No WPA3 support: use only
WPA2-PSK. - 🔢 Manual IP configuration:
- In the printer menu, select
Network Settings → TCP/IP Settings. - Please specify a static IP (eg.
192.168.1.100), mask255.255.255.0and gateway (IP of your router).
- In the printer menu, select
- 🖨️ Only 2.4 GHz: These printers do not work with networks.
5 GHz. - 🔌 USB may be required for initial setup through HP Print and Scan Doctor.
After the reset, the printer will return to its factory Wi-Fi settings. You can now restart it. setup wizard (See Method 1 or 2). Please note: Resetting does not affect other settings (such as print or scanner settings), but may require reinstalling the cartridges in some models.
| Printer model | Reset combination | Notes |
|---|---|---|
| HP DeskJet 2700/3700 | Hold Wi-Fi + Cancel 10 sec. |
The Wi-Fi indicator is blinking orange |
| HP OfficeJet Pro 9010/9020 | Menu: Settings → Reset → Network |
PIN code required 1234 |
| HP LaserJet M209-M212 | Hold Cancel 15 sec. |
Wi-Fi only reset, no factory settings |
| HP Envy 6000/6400 | Menu: Wireless → Restore Network |
After reset, a reboot is required. |
5. Solving common errors when changing Wi-Fi
Even with the right actions, printers HP may produce errors. Let's look at the most common ones and how to fix them.
Error: "Incorrect password" or "Unable to connect"
Error: "Network not found" (even though it exists)
Error: "Limited Connection" (Printer is connected but won't print)
What should I do if my printer is connected to Wi-Fi but won't print?
This is a common issue when changing networks. It could be caused by an IP address conflict or outdated drivers. Try:
1. Remove the printer from the list of devices in Windows/macOS and add it again via Add a printer.
2. In the printer menu, reset the TCP/IP settings (if there is such an option).
3. Turn off the router and printer for 10 seconds, then turn them back on.
If the problem persists, check if a firewall (for example, Windows Defender) access to the printer.
6. Features for older HP printer models (before 2018)
Printers HP, released before 2018 (for example, HP Photosmart 5520, OfficeJet 4630), may not support modern Wi-Fi standards or require manual IP address entry. Here's what you need to know:
For models without a screen (eg. HP DeskJet 1000/2000) changing Wi-Fi is only possible through:
- Connection via
USBto the computer and use HP Print and Scan Doctor. - Button
WPSon the router (if supported). To do this:1. Press the WPS button on the router.2. Press and hold the Wi-Fi button on the printer for 2 minutes (3-5 seconds).
3. Wait until the indicator flashes (connection established).
⚠️ Attention: For printers older than 2015 (HP LaserJet P1102w, Photosmart C4780) may be required firmware to support modern networks. Check the software's current status on the website. HP Support by printer model.
7. How to check if you've connected to a new network successfully
After changing your Wi-Fi connection, it's important to ensure that the printer is actually connected and ready to use. Here are three ways to check:
- 📄 Print network report:
- On printers with a screen:
Settings → Reports → Wireless Network Report. - On push-button models: hold down the button
Wi-Fi5–10 sec. before the report is printed.
Check the lines in the report
SSID(network name),Signal(signal level) andStatus(Connected). - On printers with a screen:
- 💻 Ping the printer from the computer:
- Find out the printer's IP address (from the report or menu)
Settings → Network). - Open Command Prompt (
Win + R→cmd) and enter:ping [printer_IP]For example:
ping 192.168.1.105. - If the answer is
Reply from...— the connection is active. IfTimeout exceeded— check your router settings.
- Find out the printer's IP address (from the report or menu)
- Send any document to print (for example, from Notepad).
- If the printer does not respond, remove it from the list of devices and add it again.
- 📶 Weak Wi-Fi signal: Move the printer closer to the router or use a repeater.
- 🖥️ IP conflict: In the printer menu, set a static IP outside the router's DHCP range.
- 🔄 Network congestion: Disable other devices that consume traffic (for example, torrents).
- 🔒 Use a simple password (without special characters like
#@!), if the printer is an older model. Some devices do not process complex characters correctly. - 📡 Disable automatic band switching on the router (for example,
Smart Connectin TP-Link). The printer may "lose" the network when switching between2.4 GHzAnd5 GHz. - 🔄 Update your printer firmware Every 6–12 months. This fixes connection errors and adds support for new Wi-Fi standards.
- 🖨️ For offices: If the printer is used by several devices, assign it a static IP in the router settings (binding it by MAC address).
- 📱 Portable printers with support
Wi-Fi Direct(For example, HP OfficeJet 200), which do not require connection to a router. - 🔌 USB connection as a backup option (especially for models without a screen).
If the printer is connected, but printing is delayed or interrupted, the problem may be:
8. Additional tips for stable Wi-Fi operation on your HP printer
To avoid connection problems in the future, follow these guidelines:
If you frequently change networks (for example, transporting a printer between home and office), consider:
To diagnose complex problems, use the utility HP Print and Scan Doctor (you can download it at official website). It automatically checks the connection, drivers and network settings.
FAQ: Frequently asked questions about changing Wi-Fi on HP printers
Is it possible to change the Wi-Fi on an HP printer without a screen?
Yes, but the methods depend on the model:
- For printers with a button
WPS: use the button of the same name on the router (see section 6). - For models with
USB: connect to your computer and use HP Print and Scan Doctor or HP Smart. - For older printers (eg. HP DeskJet F380): reset the settings with the button
Cancel+Nutrition(hold for 10 sec.).
If none of the methods work, check if your model supports Wi-Fi (some budget printers, for example, HP DeskJet 1010, work only via USB).
My HP printer is connected to Wi-Fi, but my computer can't see it. What should I do?
The problem is usually related to the network settings on your computer or printer. Check:
- Is it one connection? the computer and the printer? For example, the computer is connected to
TP-Link_5G, and the printer is toTP-Link_2.4G. - Is the driver installed?? Remove the printer from the list of devices (
Control Panel → Devices and Printers) and add again. - Is the firewall blocking it? access? Temporarily disable
Windows Defenderor antivirus. - Is sharing enabled? to the printer? In Windows:
Control Panel → Network Settings → Change advanced sharing settings → Turn on file and printer sharing.
If the problem persists, assign a static IP to the printer in the router settings.
How do I change the Wi-Fi on an HP printer if I forgot the password for my old network?
If the printer is stuck on the old network and does not allow you to connect to the new one, do the following: reset network settings (See section 4). After that:
- The printer will be in setup mode (
Wi-Fithe indicator flashes blue/green). - Launch HP Smart or use the printer menu to connect to a new network.
For models without a screen (eg. HP DeskJet 2130) reset is performed by holding the button Wi-Fi + Cancel within 10 seconds.
Is it possible to connect an HP printer to two Wi-Fi networks at the same time?
No, printers HP Supports connection to only one Wi-Fi network at a time. However, there are workarounds:
- Wi-Fi Direct: some models (eg HP OfficeJet Pro 9015) allow you to connect directly to devices without a router.
- Manual switching: when changing networks, simply repeat the Wi-Fi setup (the printer will "forget" the old network after connecting to the new one).
- USB connection as a backup option.
For offices with multiple networks, it is recommended to use printers with a port Ethernet (For example, HP LaserJet Enterprise).
How to update HP printer firmware for better Wi-Fi performance?
This firmware update resolves connection issues, adds support for new Wi-Fi standards, and improves stability. Instructions:
- Download the latest firmware for your model on HP website (chapter
Drivers and software). - Connect the printer to the computer via
USB(even if it supports Wi-Fi). - Run the downloaded file and follow the instructions of the update wizard.
- Do not turn off the printer during the process (takes 5-15 minutes).
For printers with support HP Smart The firmware can be updated directly through the application: Printer Settings → Firmware Update.
⚠️ Attention: Don't interrupt the firmware update, as this may damage the printer. If the process freezes, wait 20 minutes, then restart the printer.