Forgot your home Wi-Fi password, and your TV Samsung Is it persistently asking you to enter it? Or do you want to update the security key after purchasing a new router? Changing the Wi-Fi password on Smart TV Samsung — the procedure is simpler than it seems, but there are some nuances. The main difficulty: the TV itself doesn't store network passwords (unlike smartphones), so you can change them directly through the TV menu. It's impossible - the only way is to reconnect to the updated network.
In this article, we will look at all the current methods: from resetting the network settings on the TV to changing the password on the router (which will automatically disconnect the connection on all devices, including Samsung TV). We'll cover typical errors separately—for example, why the TV doesn't detect the network after changing the password or why the "Invalid security key" message appears. These instructions are suitable for 2016–2026 models (Series Q, The Frame, Crystal UHD, QLED etc.), as well as for televisions with Tizen OS versions 4.0–7.0.
Why doesn't my Samsung TV save Wi-Fi passwords?
Unlike laptops or smartphones, Smart TV Samsung It doesn't store wireless network passwords in its memory. This is for security reasons: if the TV is stolen or you sell it, the new owner won't be able to connect to your network. However, this approach makes it difficult to change the password:
- 🔄 After changing the key on the router, the TV automatically turns off from Wi-Fi.
- 🔌 You'll have to enter a new password manually, just like when you first connected.
- ⚙️ If you forgot your password, you can only find it out through the router settings or the label on its body.
The exception is TVs with the function SmartThings (2020 models and newer). They can temporarily store network data for quick reconnection, but only if the router supports the protocol. WPA3In other cases, you will have to follow the standard procedure.
⚠️ Attention: If you rent a router from a provider (for example, Rostelecom or MTS), the default password may be specified in the contract or on the device. Changing it without your provider's consent is not recommended, as this may violate the terms of your plan.
Method 1: Change the password on the router (recommended)
The most reliable method is to change the security key directly in the router settings. This will break the connection on all devices, including the TV. Samsung, but it will allow you to set a new password at your discretion. The instructions are universal for most routes (TP-Link, ASUS, Keenetic, Xiaomi and others):
- Connect to the router via cable or Wi-Fi from another device (for example, a laptop).
- Open your browser and type in the address bar
192.168.0.1or192.168.1.1(the exact address is indicated on the router sticker). - Enter your login and password to log in to the control panel (usually
admin/adminoradmin/password). - Go to the section
Wireless network (Wi-Fi)→Security settings. - In the field
Password (Key)orPSK security keyEnter a new password (at least 8 characters, with numbers and letters). - Save the changes and reboot the router.
After this, all devices, including the TV Samsung, will be disconnected from the network. To reconnect:
Open Settings → General → Network on TV
Select your Wi-Fi network from the list
Enter a new password
Confirm connection-->
If the TV does not see the network after changing the password, check:
- 📶 Is Wi-Fi enabled on the router (the indicator should be green/blue).
- 🔄 Have the channel settings been reset (it is recommended to use
Autoor channels 1–11 for 2.4 GHz). - 🛡️ Security type - must be
WPA2-PSKorWPA3-PSK(NotWEP, it is not supported by modern TVs).
Method 2: Connect to a new network via the TV menu
If you weren't the one who changed your Wi-Fi password (for example, your ISP updated the settings), or you just want to connect to a different network, do the following:
- Take the remote control Samsung and press the button
Home(home). - Go to
Settings → General → Network → Open network settings. - Select
Wireless network(Wi-Fi). - Find your network in the list and click on it. If the network is not there, click
Refresh the list of networks. - Enter the new password using the virtual keyboard (use the remote buttons to navigate).
- Confirm the connection.
If your TV displays an "Incorrect Password" error:
- 🔤 Make sure the letter case matches (password
Password123≠password123). - 📱 Check your password on another device (smartphone, laptop).
- 🔄 Restart your router and TV (unplug them from the power outlet for 30 seconds).
What should I do if my TV can't see the 5 GHz network?
If your router broadcasts two networks (2.4 GHz and 5 GHz), and your TV Samsung does not see the network with the suffix _5G, check:
1. Does your TV model support the 5 GHz range (models before 2018 often only support 2.4 GHz).
2. Is compatibility mode enabled in the router settings (sometimes disabling it helps) 802.11ac and leave only 802.11n).
3. Is the "Hide SSID" box checked for the 5 GHz network? If so, uncheck it.
⚠️ Warning: On TVs Samsung 2016–2017 (series J, K, M) When connecting to Wi-Fi, the error "IP address not obtained" may appear. In this case, manually set a static IP in the TV network settings (for example,192.168.0.100), specifying the gateway192.168.0.1.
Method 3: Use the SmartThings app (for newer models)
If you have a TV Samsung 2020 or newer (series QLED, The Frame, Crystal UHD 2021+), you can manage the network through the application SmartThingsThis is convenient if:
- 📱 You forgot your Wi-Fi password, but you're connected to the same network on your smartphone.
- 🔄 Want to quickly reconnect your TV without manually entering a password?
- 🛠️ Connection issues need to be diagnosed.
Instructions:
- Install the application SmartThings on smartphone (Android or iOS).
- Register or log in to your account Samsung.
- Add your TV to the app (click
+ → Device → TV). - Go to the TV control section and select
Network settings. - Follow the on-screen instructions to connect to Wi-Fi (the app may automatically transfer network settings from your smartphone).
If the TV is not displayed in SmartThings:
- 🔌 Make sure your TV and smartphone are connected to the same Wi-Fi network.
- 🔄 Update your TV firmware (
Settings → Support → Software Update). - 📱 Reinstall the app SmartThings.
Table: Samsung TV Wi-Fi compatibility
| TV series | Year of release | 2.4 GHz support | 5 GHz support | WPA3 support |
|---|---|---|---|---|
| QLED Q9, Q8, Q7 | 2022–2026 | ✅ | ✅ | ✅ |
| Crystal UHD AU8000–AU9000 | 2021–2023 | ✅ | ✅ | ❌ (WPA2 only) |
| The Frame 2020–2023 | 2020–2023 | ✅ | ✅ | ✅ |
| Series RU7000–RU8000 | 2019–2020 | ✅ | ✅ | ❌ |
| Series MU6000–MU7000 | 2017–2018 | ✅ | ❌ (2.4 GHz only) | ❌ |
If your model does not support 5 GHz, but the router broadcasts both networks, connect only to the 2.4 GHz network (usually its name without the suffix _5G). Otherwise, the TV simply won’t see the network.
Common mistakes and their solutions
Even after changing the password correctly, the TV Samsung may not connect to Wi-Fi. Let's look at common issues:
1. "Invalid security key" error
Reasons and solutions:
- 🔤 Typo in password: Enter the password slowly, using the remote control buttons to switch the case (there is a button on the TV virtual keyboard
Shift). - 🛡️ Incompatible security type: if the router is configured to
WPA3, and the TV does not support it, switch toWPA2-PSKin the router settings. - 📡 Synchronization failure: Turn off Wi-Fi on your TV (
Settings → Network → Forget network), then reconnect.
2. The TV doesn't see the Wi-Fi network
Possible reasons:
- 📵 Wi-Fi is disabled on the router: Check the wireless indicator on your router.
- 🔍 Hidden SSID: If the network does not broadcast its name, enter the SSID and password manually in the TV settings.
- 📶 Weak signal: Move the TV closer to the router or use a repeater.
- 🔄 Incompatible channel: In your router settings, set channel 1–11 for 2.4 GHz (channels 12–14 may not be supported).
3. There is a connection, but the Internet doesn't work.
What to do:
- 🌐 Check your internet connection: the indicator on the router should be on
WAN/Internet. - 🔧 Configure DNS: In the TV network menu, specify DNS
8.8.8.8(Google) or1.1.1.1(Cloudflare). - 📡 Reboot your equipment: Unplug the router and TV from the power outlet for 1 minute.
How to reset network settings on a Samsung TV
If none of these methods help, try resetting your TV's network settings to factory defaults. This will delete all saved networks and return your connection settings to the default settings. Instructions:
- Open
Settings → General → Network. - Select
Reset network settings(orRestore network settings to factory defaults). - Confirm the action by entering the PIN code (by default
0000or1234). - After your TV restarts, reconnect to Wi-Fi.
If there is no network reset option, please do full reset of the TV:
- Go to
Settings → Support → Self-diagnosis → Reset. - Enter your PIN (default)
0000). - Wait 2-3 minutes for the TV to reboot.
⚠️ Warning: A hard reset will delete all installed apps, accounts, and personal settings (brightness, sound, etc.). Use this method only as a last resort.
FAQ: Answers to Frequently Asked Questions
Is it possible to change the Wi-Fi password directly on a Samsung TV?
No, TV. Samsung It doesn't store or manage network passwords. You can only connect to a new network or reset current settings. To change the password itself, you need to access the router settings from a computer or smartphone.
The TV is connected to Wi-Fi, but it says "No internet access." What should I do?
Check:
- 🌐 Does the internet work on other devices?
- 🔌 Is the provider's cable connected to the router (indicator)
WANshould burn). - 📡 Does your provider block access to certain websites (for example, due to debt).
- 🔧 DNS settings on the TV (try specifying
8.8.8.8manually).
How to find out your Wi-Fi password if you forgot it?
Methods:
- 📱 View on another device already connected to this network (on Android:
Settings → Wi-Fi → Network name → Share). - 🖥️ Access your router settings via a browser (
192.168.0.1or192.168.1.1). - 🏷️ Look at the sticker on the router body (default password).
After changing the password, the TV won't connect to Wi-Fi. What should I do?
Follow these steps:
- Make sure you entered your new password correctly (check case and characters).
- Restart your router and TV.
- On your TV, select "Forget Network" and reconnect.
- If you are using a 5GHz network, try connecting to 2.4GHz.
Do I need to update my TV firmware before changing my password?
Updating the firmware is not required, but is recommended if:
- 🔄 The TV takes a long time to connect to Wi-Fi or frequently loses connection.
- 🛠️ There are no options in the network settings (for example, there is no WPA3 support).
- 📱 There are problems with the operation of applications (Netflix, YouTube, etc.).
To update the software, go to Settings → Support → Software Update → Update Now.