Changing your home Wi-Fi network password is a standard procedure for protecting against unauthorized access, but on TVs LG Smart TV This process often raises questions. Unlike smartphones or laptops, where the network connection interface is intuitive, the menu webOS (LG TV operating system) has its own peculiarities. If you've updated your router password or want to connect your TV to a different network, you'll have to reconfigure the connection manually—the TV won't automatically pick up the new data.
In this article we will analyze All possible ways to change your Wi-Fi password On an LG TV: through network settings, a factory reset, and alternative methods for models without a remote or with outdated firmware. We'll cover these separately. common mistakes (for example, when the TV "doesn't see" the network after changing the password) and how to fix them. If your TV LG OLED, NanoCell or QNED Suddenly lost internet connection - here you will find the solution.
Before you begin, make sure you have the new Wi-Fi password complies with safety requirements Your router's password (usually at least 8 characters, including numbers and letters). If you've forgotten your current password, you can find it on the router's sticker or in your provider's account.
Method 1: Change the password through the TV settings menu
The easiest and safest method is to update network data directly in the interface webOSIt is suitable for all LG models based on webOS 3.0 and newer (released after 2016). If your TV is older, skip this section and go to setting up via a router.
To change your Wi-Fi password:
- Open the settings menu: press the button
Settings(gear) on the remote control or screen (for models with a touch panel). - Go to the network section: select
All Settings → Network → Wi-Fi Connection. - Select your network: In the list of available access points, find your Wi-Fi and click
Change(orEdit). - Enter a new password: in the field
PasswordPlease enter the current information. If the on-screen keyboard is inconvenient, use the app. LG TV Plus on a smartphone for input. - Save changes: click
ReadyorConnectThe TV will reboot the network connection.
If an error appears after entering the password Failed to connect, check:
- 🔄 Character case: the password is capital letter sensitive (eg.
Password≠password). - 📶 Router coverage area: The TV must be within range of the network. Try moving the router closer or using a repeater.
- 🔒 Encryption type: if the router uses
WPA3, and the TV does not support it, switch toWPA2-PSKin the router settings.
Make sure the router is turned on and distributing Wi-Fi.
Write down your new password on paper (to avoid mistakes)
Check if your TV supports 5 GHz (if you have a dual-band network)
Disable VPN on your TV (if used)
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⚠️ AttentionOn TVs LG With webOS 4.0–5.0 (2018–2020 release years) after changing the password you may need reboot devices. If the internet doesn't work right away, unplug the TV for 30 seconds and then plug it back in.
Method 2: Reset network settings to factory defaults
If your TV has forgotten its old password and won't connect to the network even after several attempts, resetting the network settings will help. This method does not affect other settings (such as brightness or apps), but deletes all saved Wi-Fi networks.
Reset instructions:
- Press and hold the button
Settingson the remote control and hold it for 5-7 seconds until the menu appearsQuick Settings. - Select
All settings → General → Reset → Reset network settings. - Confirm the action by entering the PIN code (by default
0000or1234, if you haven't changed it). - After restarting your TV, reconnect to Wi-Fi as described in the first method.
A network reset is useful if:
- 🔄 The TV connects to the network, but the internet doesn't work (an exclamation mark appears next to the Wi-Fi name).
- 📵 The TV "doesn't see" your network, although other devices connect normally.
- 🔒 You forgot your old password and want to enter a new one from scratch.
What to do if resetting doesn't help?
If the TV still won't connect to Wi-Fi after the reset, the problem may be with the router. Try:
1. Reboot the router (turn it off for 1 minute).
2. Change the Wi-Fi channel in the router settings (for example, from automatic to 6 or 11).
3. Disable the "Smart Connect" feature (if enabled) - it may interfere with the connection of older devices.
| Problem | Possible cause | Solution |
|---|---|---|
| The TV doesn't see the 5 GHz network. | Older LG models do not support the 5 GHz band. | Connect to a 2.4 GHz network or update your TV firmware |
| IP Conflict Error | Two devices on the network have the same IP address | Reboot your router or assign a static IP to your TV in DHCP settings. |
| Constant connection breaks | Weak signal or interference from other networks | Use a repeater or change the Wi-Fi channel on your router. |
| The on-screen keyboard doesn't work. | WebOS interface crash | Connect a USB keyboard or use the LG TV Plus app |
Method 3: Changing the password through the router settings
If your TV stubbornly refuses to connect to the network, you can try the opposite: change the password directly on the router, and then update it on all devices, including the TV. This method is universal and works even for the oldest LG models.
How to do it:
- Connect your computer or smartphone to the router via cable or Wi-Fi (using Current Password).
- Open your browser and enter your router's IP address in the address bar (usually
192.168.0.1or192.168.1.1). The address is indicated on the device sticker. - Log in to the control panel (the default login and password are often
admin/admin). - Go to the section
Wi-Fi(orWireless network) and find the fieldPassword(orKey). - Enter a new password, save the settings and reboot the router.
- On TV LG Select your network from the Wi-Fi list and enter the updated password.
The advantages of this method:
- 🔧 Powered by any LG models, including obsolete ones (before 2012).
- 🔄 Allows you to simultaneously update the password on all devices on the network.
- 🛡️ You can check it right away security level networks (for example, turn on
WPA3or turn offWPS).
⚠️ Attention: After changing the password on the router all devices (smartphones, laptops, smart speakers) will be disconnected from Wi-Fi. Prepare a list of devices that will need to be reconnected in advance.
4. Method: Using the LG TV Plus app (for smartphone)
Entering a password using the remote control often turns into a torment—the on-screen keyboard is inconvenient, and you have to select letters one at a time. The solution is control your TV from your smartphone via the official app LG TV Plus (available for Android And iOS).
How to connect:
- Download and install the application LG TV Plus on your smartphone.
- Make sure your phone and TV are connected one Wi-Fi network (even if it doesn't work on TV, use a mobile hotspot temporarily).
- Launch the application and select your TV from the list of devices.
- In the application interface, go to
Settings → Network → Wi-Fiand enter the new password using your smartphone's touch keyboard.
Advantages of the method:
- ⌨️ Convenient text input (auto-fill, copying password from clipboard).
- 📱 No need to look for the remote control - everything is controlled via your phone.
- 🔄 You can simultaneously check your internet connection (for example, launch YouTube on TV directly from the app).
If the app doesn't find your TV:
- 🔄 Restart both devices.
- 📶 Make sure the TV is in the "Off" mode.
LG TV Plusin the settings (All Settings → General → Mobile Control). - 🔒 Temporarily disable the firewall on your router (it may be blocking the connection).
5. Troubleshooting: TV won't connect to Wi-Fi after changing password
Even after entering the new password correctly, the TV LG may stubbornly ignore the network. Let's look at typical scenarios and how to resolve them.
Scenario 1: The TV doesn’t see the network
If your Wi-Fi network has disappeared from the list of available networks:
- 🔄 Reboot your router: Unplug it from the power outlet for 30 seconds.
- 📡 Check the range: Some LG models (especially pre-2017) do not support networks
5 GHzSwitch to .2.4 GHzin the router settings. - 🔍 Hidden network: if the router is in the enabled mode
Hide SSID, the TV won't be able to detect it. Disable this option or enter the network name manually on the TV.
Scenario 2: Constant connection breaks
If your TV connects to Wi-Fi, but your internet connection is intermittent:
- 📶 Change Wi-Fi channel: in the router settings, select the channel
1,6or11(they are the least susceptible to interference). - 🔌 Use a cable: If wired access is possible, connect the TV to the router via
Ethernet(RJ-45 connector). - 🔄 Update the firmwareOutdated software can conflict with modern Wi-Fi standards. Updating resolves the issue in 70% of cases.
Scenario 3: Authentication Error
If the TV displays a message Authentication error or Incorrect password:
- 🔑 Check your password: Enter it again using the on-screen keyboard or your smartphone.
- 🔒 Change the encryption type: set it in the router settings
WPA2-PSK (AES)instead ofTKIPorWPA3. - 📵 Disable MAC filtering: If your router has a list of allowed devices by MAC address, add the TV there or disable the function.
How to find the MAC address of an LG TV?
The MAC address is needed to bind the device to the router. To find it:
1. On TV, go to Settings → General → About TV → Network Information.
2. Write down the value of the string MAC address (Wi-Fi).
3. In the router settings, add this address to the list of allowed devices (section MAC filter or Access control).
6. Alternative methods: if nothing helps
In rare cases, standard methods don't work—for example, if the TV is locked, the remote is lost, or the firmware settings are corrupted. Let's consider unconventional solutions.
Method 1: Connecting via WPS
Function WPS (Wi-Fi Protected Setup) allows you to connect your device to a network without entering a password. To do this:
- Activate the mode
WPSon the router (usually there is a separate button or option in the web interface). - On TV LG go to
Settings → Network → Wi-Fi → Advanced → WPS. - Select
Press the button on the routerand confirm the connection.
⚠️ Warning: WPS is considered unsafe - After connecting the TV, disable this function on the router.
Method 2: Reset your TV to factory settings
If problems with Wi-Fi are accompanied by other failures (freezing, application errors), this will help full resetThis will delete all data, including installed apps and accounts.
How to reset:
- Go to
Settings → General → Reset → Factory Reset. - Enter your PIN (default)
0000). - Confirm the reset and wait for the reboot (will take 3-5 minutes).
- After turning it on, repeat the Wi-Fi setup from scratch.
Method 3: Using a USB Wi-Fi Adapter
For very old LG models (before 2013) or if there are hardware problems with the Wi-Fi module, you can use external USB adapterAny device with support will do. 802.11n (For example, TP-Link TL-WN725N).
How to connect:
- Insert the adapter into the USB port of the TV.
- Go to
Settings → Network → Connect via USB adapter. - Select your network and enter the password.
⚠️ Attention: Before purchasing an adapter, please check if your LG model supports it. USB Wi-FiThe technical specifications must indicate: USB 2.0 with Wi-Fi support.
7. Common mistakes and how to avoid them
Even experienced users sometimes make mistakes when setting up Wi-Fi on their TV. Here are the most common ones:
- 🔑 Incorrect password: the most common cause of crashes. Always check the case of characters and the absence of extra spaces.
- 📡 Incompatible range: if the router only works in
5 GHz, and the TV only supports2.4 GHz, connection will be impossible. - 🔄 Outdated firmware: LG TVs older than 2018 may not support modern safety standards (e.g.
WPA3). - 📵 Weak signalIf the router is in another room, the signal may not reach the TV. Use a repeater or a wired connection.
- 🔒 MAC address blocking: If the MAC filter is enabled in the router, the TV will not be able to connect, even with the correct password.
Critical Information: On LG TVs with webOS 6.0 (2021 and newer), after 5 unsuccessful attempts to enter the Wi-Fi password, a temporary block of 10 minutes is activated. In this case, the only option is to wait or reset the network settings.
| Error | Cause | Solution |
|---|---|---|
| "Unable to obtain IP address" | DHCP failure on the router | Reboot your router or assign a static IP to your TV. |
| Network out of range | Weak signal or incorrect range | Use 2.4 GHz or move the router closer |
| "Certificate Error" | Incompatibility of security protocols | Change the encryption type on your router to WPA2-PSK |
| "Connected, but no internet access" | Problems on the provider's side | Check your internet payment or contact support |
FAQ: Answers to frequently asked questions
Is it possible to change the Wi-Fi password on an LG TV without a remote?
Yes, there are several ways:
- Use LG TV Plus app on a smartphone (requires connection to the same network).
- Connect USB keyboard to the TV and control the menu with its help.
- Some models have touch buttons on the body (usually on the side or bottom).
If the remote control is lost, we recommend purchasing a universal remote control (for example, Logitech Harmony) or original LG Magic Remote.
My LG TV is asking me to update my firmware to connect to Wi-Fi. What should I do?
This means that the current version webOS does not support the router settings used (for example, WPA3 or 5 GHz). Solutions:
- Update firmware via USB drive:
- Download the latest firmware for your model from the website. LG.
- Unzip the file and copy it to a flash drive (format
FAT32). - Insert the flash drive into the TV and follow the on-screen instructions.
- Turn it off
WPA3and useWPA2. - Turn it off
5 GHzand leave only2.4 GHz.
After updating the firmware, the TV should support modern Wi-Fi standards.
How do I find out the webOS version on my LG TV?
To check your operating system version:
- Open
Settings(the button with a gear on the remote control). - Go to
All Settings → General → About TV. - Scroll down to the section
Information about the software. - Line
webOS versionwill show the current version (for example,webOS 6.0).
If your device is older than 3-4 years, we recommend updating the firmware to ensure compatibility with modern Wi-Fi networks.
After changing the password, the TV connects to Wi-Fi, but YouTube and Netflix don't work. What's wrong?
The problem is most likely related to DNS settings or router limitationsCheck the following:
- DNS servers: In your TV's network settings, try specifying public DNS (for example,
8.8.8.8And8.8.4.4from Google). - Parental control: Your router may have a content filter enabled. Disable it in the section
SecurityorParental control. - Geo-blockingIf you're using a VPN on your router, some services (like Netflix) may block access. Disable the VPN or change your region.
- Application cache: Clear the YouTube/Netflix cache in your TV settings (
Settings → All settings → General → Storage).
If the problem persists, try reinstalling the problematic applications.
Is it possible to connect an LG TV to Wi-Fi via QR code?
Yes, on models with webOS 5.0 and newer (2020 and later) the function is available quick connection via QR codeTo do this:
- On your TV, go to
Settings → Network → Wi-Fi → Connect via QR code. - Open the app on your smartphone LG TV Plus or any other that supports generating QR codes for Wi-Fi (for example, WiFi QR Generator).
- Scan the QR code from the TV screen with your smartphone camera.
- Confirm the connection on both devices.
This method is convenient if you don't want to manually enter a long password.