Modern retail outlets require equipment with maximum mobility and transaction speed. Terminal Ingenico iwl220 is a leader in the wireless POS system segment, providing reliable communication with the acquiring bank via various communication channels. However, for full functionality in an office or retail environment with unstable cellular coverage, it is critical to properly configure the local network connection. Wi-FiThis will significantly speed up transaction authorization and reduce SIM card costs.
Network configuration can seem complicated due to the device's unique interface, which differs from that of a typical smartphone. Users must navigate the administrator menu and accurately enter security parameters. Errors at this stage often result in the terminal not detecting the router or failing to authenticate. In this article, we'll walk you through each step in detail so you can ensure your equipment operates smoothly.
Before diving into settings, make sure you have access to your wireless network settings. You'll need the network name (SSID) and password. It's also worth checking if MAC address filtering is enabled on your router, as this is a common cause of blocking new devices. If you're using a corporate network, you may need help from your system administrator to assign a static IP address or configure firewall exceptions.
Equipment preparation and compatibility testing
Before beginning software configuration, it's necessary to perform a physical inspection and basic check of the terminal's condition. Ensure the battery is charged to at least 30%, as the process of searching for a network and establishing a connection can consume significant power. A discharged device may reboot at the most inopportune moment, resetting the settings.
It is important to understand what security standards your network and the terminal itself support. Model iwl220 It works with WPA2 protocols, which is the modern standard, but older routers may use the outdated WEP protocol, which the device may not support. It's also worth making sure the device is in a strong signal area. Reinforced concrete walls or metal structures can significantly weaken the signal.
If you're using a corporate network with a hidden SSID, you'll need to manually enter the network name, as automatic search won't yield any results. For home or small office environments, it's best to use visible networks to simplify the process. Check that the 2.4 GHz band isn't overloaded by nearby devices, as this can cause delays in payment processing.
⚠️ Important: Make sure you are connecting to a 2.4 GHz network, as many POS terminal models do not support the 5 GHz range, even though the router can broadcast both signals under the same name.
Logging into the terminal administrator menu
To access system settings, you must have administrator rights. The standard login procedure requires pressing a key combination or using a special access card, if issued by the bank. The most common key combination used is the one that opens the main configuration menu. A password prompt will appear on the screen.
The default password is often set by the manufacturer or acquiring bank. Common combinations include "00000000," "12345678," or "admin." However, for security reasons, financial institutions frequently change these details. If the default codes don't work, contact your bank's technical support for updated login information.
After successful authorization, you'll be taken to the main menu, which features various device management options. Navigate using the arrows and the confirmation key (green button). Find the section responsible for communications. It may be called Communication, Network or Conn. Manager depending on the firmware version Ingenico.
What to do if you have lost your password?
If the default passwords don't work and the documentation is lost, you can perform a factory reset, but this will delete all bank configurations. It's best to contact support.
Searching and selecting a wireless network
After going to the network management section, select the option Wi-Fi or Wireless LANThe device will begin scanning for available airwaves. A list of found networks will appear on the screen. If your network is within range and not hidden, you'll see its name (SSID) in the list.
Use the navigation arrows to highlight the desired network. Note the lock icon next to the network name: this indicates encryption. Select your network and click the confirm button. If the network is hidden, select the option Manual Setup or Add New to enter the name manually.
When entering your name manually, be extremely careful with letter case. The system distinguishes between uppercase and lowercase characters. Even a single character error will result in connection failure. After entering your name, proceed to security settings.
Setting up security settings and password
A critical step is choosing the encryption type. For most modern networks, this is WPA2-PSK (AES). In the terminal menu, you'll be prompted to select an authentication type. An incorrect choice will result in the terminal seeing the network but being unable to connect.
After selecting the encryption type, a password entry field will appear. Entering characters on the terminal keyboard is done by repeatedly pressing the number keys corresponding to the letters, similar to older mobile phones. This can be inconvenient for long passwords.
To make entering complex passwords easier, we recommend using a key mapping table. Some software versions allow you to connect an external keyboard or use an input mode where pressing a number opens a character selection on the screen.
| Security type | Description | Recommendation |
|---|---|---|
| Open | Without password | Not recommended |
| WEP | Obsolete standard | Not supported |
| WPA-PSK | Basic protection | Acceptable |
| WPA2-PSK | Safety standard | Recommended choice |
IP addressing and DNS configuration
After successfully entering the password, the terminal will attempt to obtain an IP address. By default, the mode is DHCP, where the router automatically assigns an address to the device. This is the simplest and most reliable option for most use cases.
However, some corporate networks require a static IP address. If your network requires manual configuration, you'll need to disable DHCP and enter the following information manually: IP address, subnet mask, gateway, and DNS servers. Your system administrator should provide this information.
Testing the connection is the next step. The terminal will attempt to ping the gateway or external server. If the test is successful, a corresponding message will appear on the screen. If not, check the information entered and the signal strength.
☑️ Check network settings
Diagnostics and troubleshooting
Even with the correct settings, errors can still occur. A common problem is that the terminal sees the network, but the connection keeps dropping. This could be due to the router's power saving settings or channel incompatibility.
Try changing the router's broadcast channel to 1, 6, or 11, as these channels don't overlap and are less susceptible to interference. Also, make sure your router doesn't limit the number of connected devices or filter by MAC address.
If the terminal displays "No Server" or "Connection Failed," check whether your firewall is blocking the ports required for the payment gateway. These are typically ports 443 (HTTPS) or specific acquirer ports.
⚠️ Note: The interface and available options may vary depending on the firmware version and configuration installed by the bank. Always consult the official manuals for your specific modification.
FAQ: Frequently Asked Questions
Where can I find the terminal's MAC address for whitelisting?
The MAC address is usually found on a sticker under the battery or in the device menu under Info -> Hardware or Network StatusIt consists of 12 characters.
Is it possible to connect iwl220 to a hidden network?
Yes, this is possible through the manual Wi-Fi setup menu, where you need to manually enter the SSID and select the security type, even if the network does not appear in the list of available ones.
What should I do if the terminal doesn't see any networks?
Check that Wi-Fi is enabled in the settings (sometimes it's set to "Off" or "GPRS"). Make sure the router operates in the 2.4 GHz band, not just the 5 GHz band.
How to reset network settings?
In the configuration menu, find the item Reset Settings or Restore Defaults in the communications section. This will delete saved passwords and IP addresses.