Setting up wireless printing in a home or office space significantly simplifies document work, freeing users from unnecessary wires and being tied to a single workstation. Model HP LaserJet Pro MFP M28a It's a popular monochrome laser device that supports modern communication standards, but its initial setup process often raises questions among owners. Unlike older models in the series, it lacks a color touchscreen, requiring alternative network configuration methods.
To successfully connect your laptop or desktop computer With a printer, you need to understand the basic principles of how the protocol works. Wi-Fi and have up-to-date drivers on hand. Modern operating systems, such as Windows 10 And Windows 11, have built-in device detection mechanisms, but for full functionality, it's best to use the manufacturer's specialized software. Proper setup will allow you not only to print but also to scan documents directly to network folders.
In this article, we'll take a detailed look at all the available methods for integrating a device into your local network. We'll cover the quick setup method via WPS, classic connection via USB cable to transfer network parameters, as well as using a mobile application HP Smart for remote control. Following the instructions will help you avoid common mistakes and save time during equipment installation.
Equipment preparation and requirements verification
Before beginning the setup process, ensure all system components are in good working order and ready for operation. The printer must be unpacked and free of any shipping straps or cardboard inserts that could block the internal mechanisms. Turning on the device without proper preparation may result in mechanical damage or printing errors.
An important step is to check the compatibility of your router with the frequency ranges supported by the printer. Model HP LaserJet Pro MFP M28a It operates in the 2.4 GHz band, which is the standard for most home networks, but some modern routers may separate networks or hide the SSID by default. Make sure you know the password for your Wi-Fi network, as you'll need it during setup.
You will also need a computer with an operating system Windows or macOS, with internet access to download the necessary software. If you plan to use the USB setup method, make sure you have a working Type AB cable, which is usually included in the kit but may sometimes be required separately.
It is recommended to place the printer in an area with a strong wireless signal. Walls, metal structures, and operating microwave ovens can create interference that can affect data transfer speed and connection stability.
⚠️ Important: Make sure the printer has a fresh cartridge installed and paper loaded in the tray. Attempting to set up the printer with an empty tray or no toner may cause the device to enter error mode and become unavailable for network access.
Quick setup method via WPS button
The fastest way to connect HP LaserJet Pro MFP M28a to Wi-Fi is the use of technology WPS (Wi-Fi Protected Setup). This method allows you to establish a secure connection without having to manually enter a complex network password, which is especially convenient if you're using mobile devices or don't want to mess with drivers initially.
To use this method, your wireless router must support WPS and have it enabled. Most modern routers have a dedicated physical button or a software function in the web interface for this purpose. If your router is older or your ISP has blocked this function, this method will not work, and you'll have to use other options.
The connection process is as follows: on the printer control panel, press and hold the wireless button until the light starts flashing. Then, within two minutes, press the WPS button on your router. The printer's lights should turn solid, indicating a successful connection.
- 📶 Press the Wi-Fi button on the printer panel and hold it for a few seconds.
- 🔘 Within 2 minutes, press the WPS button on your router.
- 💡 Wait until the wireless indicator on the printer stops blinking and stays on.
- 💻 Install the drivers on your computer by selecting the "Wireless Connection" option.
Once connected, the Wi-Fi indicator on your device will turn blue. If the indicator continues to flash, the connection has failed and you'll need to repeat the process, ensuring you're within range.
Connecting via USB cable and transferring Wi-Fi settings
The most reliable and universal method, which works in almost any conditions, is the initial connection via USB interface. This method allows the software HP Automatically read your Wi-Fi network settings from your computer and transfer them to the printer's memory. This is especially useful for corporate networks with complex security settings or hidden SSIDs.
First, you need to download the full package of drivers and utilities from the official support website. Hewlett-PackardDo not use the included discs, as the software versions on them may be outdated and may not contain the latest profiles for new operating systems. Run the installation file and follow the instructions in the installation wizard.
When prompted to select a connection type, select "Wireless" or "Wi-Fi," but in the next step, select the USB cable connection option. The system will prompt you to connect the cable between your computer and the printer. After detecting the device, the program will offer to transfer the network settings.
1. Run the HP Smart or Full Driver installer.2. Select "Set up a new device".
3. Connect the USB cable when the program asks for it.
4. Wait for the Wi-Fi parameters to be transferred.
5. Disconnect the USB cable as per the program command.
It's important not to disconnect the USB cable until the installer explicitly notifies you that the network settings have been transferred. Disconnecting it prematurely may result in the printer not receiving the SSID and password, and the process will have to be started over.
Setup via the HP Smart mobile app
For smartphone and tablet users, the company HP developed an ecosystem HP Smart, which significantly simplifies the process of setting up and managing printing. The application is available for platforms iOS And Android, and also has a desktop version for Windows 10/11 And macOSUsing a mobile device allows you to set up your printer even without a computer at hand.
Before beginning setup, make sure your smartphone is connected to the same Wi-Fi network you plan to connect the printer to. You should also enable location services and Bluetooth on your mobile device, as the app uses these modules to find and initially connect to the device.
Launch the app and click the Add New Printer button (usually marked with a plus sign). The app will begin searching for available devices within range. When HP LaserJet Pro MFP M28a Once found, follow the on-screen instructions, entering your Wi-Fi password if prompted. The app will automatically transfer the settings to the printer.
- 📱 Download the HP Smart app from the App Store or Google Play.
- 📍 Turn on geolocation and Bluetooth on your smartphone.
- 🔍 Click "+" to add a printer and select your model.
- 🔐 Enter your Wi-Fi network password if the app asks for confirmation.
Once successfully set up, you'll be able to not only print documents and photos but also use the scanning feature, sending scanned images directly to the cloud or your phone's gallery. The app also lets you monitor toner levels and device status in real time.
⚠️ Important: When using the mobile app setup method, make sure you're using a 2.4 GHz network. Many modern smartphones operate on a 5 GHz network, which is not supported by this printer, which may result in device detection errors.
Installing drivers and software in Windows
Once the printer is connected to the network, you need to install the appropriate software on your computer for full functionality. Operating system Windows It often automatically finds and installs basic drivers through the update center, but the full software package is required to access all features, including scanning and tray management.
Visit the official support website HP and enter your device model. The system will offer to download a driver compatible with your OS version. Select the full software package, which includes not only the print driver but also diagnostic and configuration utilities.
During the installation process, the program may prompt you to create an account. HPThis isn't strictly required for local printing, but it's recommended for access to advanced cloud printing features and automatic supplies ordering. Follow the wizard's instructions, selecting the "Network" or "Wireless" connection type.
| Software component | Function | Necessity |
|---|---|---|
| PCL6 Driver | Basic Print Driver | Necessarily |
| HP Scan | Scanning utility | Recommended |
| HP Smart App | Management and monitoring | Optional |
| HP Print and Scan Doctor | Problem diagnosis | Healthy |
After installation is complete, we recommend printing a test page to ensure the data transfer is working correctly. If the print is successful, you can delete the temporary installation files and enjoy wireless connectivity.
Diagnosing and resolving connection problems
Even if you carefully follow the instructions, situations may arise where the printer is not visible on the network or refuses to print. One common issue is a frequency mismatch between the router and printer. As mentioned earlier, HP LaserJet Pro MFP M28a It only works on the 2.4 GHz band, and if your router only broadcasts on 5 GHz or uses the same name (SSID) for both bands without separating them, conflicts may occur.
Another common cause of crashes is firewall or antivirus settings on your computer, which can block detection of network devices. Try temporarily disabling protection or adding an exception for applications. HPIt's also worth checking whether AP client isolation is enabled on the router, which prevents devices within the network from exchanging data.
If the printer has lost connection to the router, you can reset the network settings. To do this, press and hold the wireless and cancel (X) buttons simultaneously for 3-5 seconds until the lights flash. This will reset the device to its factory network settings, and you'll need to repeat the connection process.
- 🔄 Restart your router and printer by unplugging them from the power outlet for 30 seconds.
- 📡 Check if the Wi-Fi indicator on the printer is on (not blinking).
- 🛡️ Temporarily disable your antivirus to check if the connection is blocked.
- ⚙️ Update your router firmware to the latest version.
In complex cases, when standard methods do not help, use the built-in utility HP Print and Scan DoctorIt automatically scans your system for print service errors, port blockages, and driver issues, offering solutions.
What to do if the printer is visible but does not print?
If your computer sees your printer on the network but jobs aren't being processed, check the print queue. Old documents may be stuck there. Clear the queue, restart the Print Spooler service in Windows, and try again. Also, make sure the printer's IP address hasn't changed (a static IP address solves the problem).
Can I connect the HP LaserJet Pro MFP M28a to Wi-Fi without a computer?
Yes, this is possible using WPS technology (if your router supports it) or via the HP Smart mobile app on your smartphone. A computer is only needed to install the full drivers, but the network setup itself can be done from your phone or by pressing the button on the router.
Does this model support Wi-Fi Direct?
The M28a model has limited network capabilities compared to older versions. Some revisions may lack Wi-Fi Direct or require specific activation via USB. The primary method is connecting via an infrastructure network (router).
What should I do if the Wi-Fi indicator is blinking blue?
A blinking blue light indicates the printer is in setup mode and attempting to find a network, but a connection has not been established. A blinking green light indicates data is being transmitted. A steady blue light indicates a successful connection.
Do I need to keep the USB cable connected all the time?
No, the USB cable is only required during the initial setup to transfer Wi-Fi settings. Once the printer is connected to the wireless network, the cable can be disconnected and it will operate autonomously.