DVR Eken H9R — a popular device among car enthusiasts thanks to its dual cameras, 4K support, and built-in Wi-Fi module. However, many owners encounter difficulties when first connecting to a wireless network. Unlike smartphones, where Wi-Fi can be enabled in just two clicks, dash cams require a more careful approach: it's important not only to find the right menu item but also to correctly configure the network settings to avoid connection drops or low data transfer speeds.
This article will help you understand all the nuances: from basic connection to a home router to solving common problems like "not seeing the network" or "constantly disconnecting." We'll cover both official methods—using the mobile app. Eken Cam and directly in the dashcam menu, and we'll also give you tips on optimizing the signal in your car. If you've already tried connecting and it didn't work, pay special attention to section with errors — all common cases are discussed there.
1. What you need to prepare before connecting
Before you start setting up Wi-Fi on Eken H9R, make sure you have everything you need. Without these components, the process may be delayed or even fail:
- 📱 Android/iOS smartphone with the application installed Eken Cam (you can download it in Google Play or App Store). The application version must be at least 3.2.1 - older releases may not have options for H9R.
- 🔌 Charged recorder: When the battery level is low (less than 20%), the Wi-Fi module may turn off automatically. Connect the device to a cigarette lighter or a 5V/2A charger.
- 📶 Available Wi-Fi network: home router (2.4 GHz) or mobile hotspot on a smartphone. The Eken H9R does not support 5GHz networks, which is a key point that many people miss.
- 📝 Connection details: Network name (SSID) and password. If you're using a public network (such as at a cafe), make sure it doesn't require browser authentication.
Also, check that your dash cam has the latest firmware version. Outdated software can cause Wi-Fi issues, especially if you've updated your smartphone to a new OS. Update your dash cam to the latest firmware. Eken H9R can be found on official website in the "Support" section.
⚠️ Important: If you connect the dash cam to a car router (e.g., via a 4G modem), make sure the device supports access point mode. Some car routers only operate in client mode by default.
2. Method 1: Connecting via a mobile app Eken Cam
The most convenient and manufacturer-recommended method is to use the proprietary app. It's suitable for most scenarios, including viewing live video or downloading recordings to your phone. Here are the step-by-step instructions:
- Turn on Wi-Fi on the recorder: hold down the button
Wi-Fi(usually located on the side) for 3 seconds until the blue indicator lights up. A notification will appear on the screen.Wi-Fi ON. - Activate Access Point (AP) mode: go to the recorder menu (
Menu → Wi-Fi → Hotspot Mode) and selectONThe device will create its own network with a name likeEken_H9R_XXXX(where XXXX are the last digits of the serial number). - Connect your smartphone to the recorder's network: In your phone's Wi-Fi settings, find the network
Eken_H9R_XXXXand connect to it. The default password is12345678(if it doesn't work, check it in the recorder menu). - Launch the application Eken CamOnce connected, open the program. It will automatically find the dash cam and prompt you to proceed with setup.
- Select the target network: in the application, go to
Settings → Wi-Fi, then pressAdd NetworkEnter your home network name (SSID) and password. The recorder will reboot and connect to the specified access point.
If everything went well, a live feed from the dashcam will appear in the app, and a Wi-Fi icon with signal strength will appear in the top corner of the screen. Now you can view recordings, change settings, or download files directly to your phone.
Wi-Fi is enabled on the recorder (blue indicator is on)
Recorder in Hotspot mode (AP Mode = ON)
The phone is connected to the Eken_H9R_XXXX network.
Eken Cam app has been updated to the latest version
The home network password was entered without errors-->
3. Method 2: Setting up Wi-Fi via the recorder menu
If you don't have a smartphone or app Eken Cam It doesn't work correctly, you can connect to Wi-Fi directly through the menu Eken H9RThis method is a little more complicated, but no less effective. Follow the instructions:
- Turn on Wi-Fi: press the button
Menuon the recorder, then go toSettings → Wi-Fi → Wi-Fi Switchand selectON. - Scan networks: in the same section, select
Search NetworkThe recorder will begin searching for available access points. This may take up to 30 seconds. - Select a network: in the list of found networks, select yours (use the buttons
UP/DOWNfor navigation) and pressOK. - Enter your password: If the network is secured, a screen with a keyboard will appear. Enter the password (case-sensitive!) and confirm with the button.
OKTo switch between letters and numbers, use the button123/ABC. - Save the settings: After entering the password, select
SaveThe recorder will attempt to connect to the network. If successful, a message will appear on the screen.Connected.
Please note: there is no option to check signal strength or connection speed in the recorder menu. If the connection fails, try rebooting the device (hold the button Power 10 seconds) and try again. Also, make sure your router isn't using WPA3 — Eken H9R supports only WPA2-PSK.
| Network parameter | Is Eken H9R supported? | Notes |
|---|---|---|
| Frequency 2.4 GHz | ✅ Yes | Recommended range |
| 5 GHz frequency | ❌ No | Doesn't detect network |
| WPA2-PSK encryption | ✅ Yes | The best option |
| WPA3 encryption | ❌ No | It doesn't connect. |
| Hidden networks (SSID) | ⚠️ Partially | You can connect manually |
⚠️ Attention: If your router uses mixed mode 2.4/5 GHz If you have a single SSID, try temporarily disabling 5 GHz in your router settings. Some models automatically switch to 5 GHz, making the network invisible to the recorder.
4. Access Point Mode: When and How to Use
Mode access points (AP Mode) Allows you to connect directly to the recorder without the need for a router. This is convenient in several situations:
- 🚗 View recordings on the go: when there is no access to the home network, but you urgently need to download a video.
- 📶 Weak router signal: if the recorder is located far from the Wi-Fi source (for example, in a garage).
- 🔧 Setup without internet: for initial configuration or firmware update.
To activate AP Mode:
- Go to
Menu → Wi-Fi → Hotspot Modeand selectON. - Connect to the network on your smartphone
Eken_H9R_XXXX(password -12345678). - Launch the application Eken Cam - it will automatically detect the recorder.
In this mode, the data transfer rate is limited (up to 10 Mbps), but it is enough to watch video in resolution 1080pFor transferring large files (such as 4K video), it's best to use a card reader or connect to a router.
5. Common mistakes and their solutions
Even with the correct setup, the Wi-Fi connection on Eken H9R may operate unstable. Below are the most common issues and solutions:
🔴 The recorder doesn't see the network
- 📡 Check that the router is operating within the range 2.4 GHz (5GHz not supported).
- 🔄 Reboot your router and recorder (hold the button
Power10 seconds). - 📵 Make sure the network is not hidden (SSID broadcast is enabled).
🔴 The connection drops after a few seconds
- 📶 Check the signal strength: if it is weak (1-2 bars), move the recorder closer to the router.
- 🔋 Make sure the dash cam is connected to a power source—the Wi-Fi module turns off when the battery is low.
- 🔄 In your router settings, change the Wi-Fi channel to 1, 6, or 11 (these are less busy).
🔴 Application Eken Cam does not connect to the recorder
- 📱 Update the app to the latest version.
- 🔄 Remove the dash cam from the list of devices in the app and add it again.
- 📵 Enable Wi-Fi data transfer on your smartphone (in some Android versions, this is disabled by default).
If none of the above methods help, try resetting the recorder to factory settings. To do this, go to Menu → Settings → Reset → Restore DefaultsAfter the reset, all settings, including Wi-Fi, will return to their original settings.
What should I do if the recorder freezes while connecting?
If Eken H9R stopped responding to buttons after trying to connect to Wi-Fi, please try hard reset:
1. Remove the memory card (if inserted).
2. Press and hold the button Power And Wi-Fi simultaneously for 15 seconds.
3. Wait 1-2 minutes, then turn on the recorder again.
This procedure will reset all settings but will return the device to a working state.
6. Optimizing Wi-Fi signal in the car
Maintaining a stable Wi-Fi connection in a car is a separate challenge. A metal car body, tinted windows, and distance from the router can significantly degrade the signal. Here are some tips for improving the connection:
- 📡 Use an external antenna: some router models (for example, TP-Link MR600) support the connection of external antennas with magnetic mounts. They can be mounted on the car roof.
- 🚗 Position the router correctly: The optimal location is on the dashboard, close to the windshield. Avoid placing it in the glove compartment or under the seat.
- 🔋 Router power supply: Use a high-quality 5V/2A USB adapter. Cheap chargers can cause voltage drops, which can lead to connection failure.
- 📶 Set up your router:
- Set a fixed channel (eg 6) instead
Auto. - Turn it off
Band Steering(if any) so that the router does not switch devices to 5 GHz. - Reduce the transmission power to 50-70% if the recorder is close to the router.
- Set a fixed channel (eg 6) instead
If you frequently use Wi-Fi in your car, consider installing a dedicated car router with Wi-Fi support. 4G/LTE and a connector for an external antenna. For example, models Huawei E5788 or ZTE MF920V show stable operation with Eken H9R.
7. Alternative methods of data transfer
If your Wi-Fi connection is constantly intermittent or you need to transfer a large number of files (for example, after a long trip), consider alternative methods:
- 💾 Card readerRemove the microSD card from the dashcam and connect it to a computer or smartphone using an adapter. This is the fastest and most reliable method, especially for 4K files.
- 📱 OTG cableIf your smartphone supports OTG, you can connect the recorder directly via USB and download files using a file manager.
- ☁️ Cloud storage: some firmware for Eken H9R support automatic video downloads Google Drive or Dropbox when connected to Wi-Fi. To do this, you need to configure the appropriate options in the menu
Cloud Storage.
Each of these methods has its pros and cons. For example, a card reader requires physical access to the memory card, while cloud storage relies on internet speed. Choose the option based on your situation:
| Method | Speed | Reliability | When to use |
|---|---|---|---|
| Wi-Fi (router) | ⚡ Average | ⚠️ Depends on the signal | Real-time viewing |
| Wi-Fi (AP Mode) | 🐢 Low | ✅ Stable | Quick setup |
| Card reader | ⚡⚡ High | ✅ Maximum | Transferring large files |
| OTG cable | ⚡ Average | ✅ Stable | Without a computer |
8. Frequently Asked Questions
🔹 Why doesn't Eken H9R connect to Wi-Fi with a 16-character password?
The dash cam supports passwords up to 13 characters long (firmware limitation). If your password is longer, shorten it or change the encryption type to WPA2-PSK with a shorter key. Also, check that the password does not contain special characters like # or $ - they may not be recognized.
🔹 Can I connect Eken H9R to public Wi-Fi (in a cafe, hotel)?
Technically yes, but only if the network doesn't require browser authentication (captive portal). The registrar can't open web pages to enter a username/password. If the network is password-only (for example, in some hotels), connection is possible. This method won't work in cafes or airports where authentication is required.
🔹 How to reset Wi-Fi settings on Eken H9R?
There are two ways:
- Through the menu:
Menu → Settings → Wi-Fi → Reset Wi-Fi. - Full reset:
Menu → Settings → Reset → Restore Defaults(will delete all settings including date/time).
After the reset, the recorder will return to factory settings, and you will be able to set up Wi-Fi again.
🔹 Why is video streaming slow or choppy over Wi-Fi?
The reasons may be different:
- Weak Wi-Fi signal (check the level in the app) Eken Cam).
- The recorder records in high definition (4K), but the network can't handle the stream. Try lowering the quality to
1080pin the settings. - Other devices are running in the background, consuming traffic (for example, updates on a smartphone).
For stable viewing, it is recommended to use AP Mode or connect to the router at a distance of no more than 5 meters.
🔹 Is it possible to update the Eken H9R firmware via Wi-Fi?
No, firmware updates are only possible via a microSD card. To do this, you need to:
- Download the latest firmware from official website.
- Unzip the archive and copy the file
fw96660a.binto the root of the memory card. - Insert the card into the recorder and confirm the update in the menu
Settings → System → Firmware Upgrade.
FAT32.