Error "DNS server not responding" V Windows 8 When connecting to Wi-Fi, one of the most common problems is when internet access suddenly drops, even though the network signal itself remains stable. You can see a connection to the router, but the browser stubbornly displays "No network access," and the network diagnostics report DNS issues. In 90% of cases, the problem can be resolved in 5-10 minutes without calling a technician—you just need to know... what settings and in what order to check.
In this article we will look at all possible reasons errors—from network adapter settings failures to ISP-side issues. You'll learn how Manually enter DNS from Google or Cloudflare, reset the cache, update Wi-Fi drivers, and even check your router for hidden problems. The instructions are suitable for Windows 8/8.1 (including versions with updates) KB2919355), but most methods work in Windows 10/11.
Before you begin troubleshooting, make sure the problem is actually DNS-related, and not a lack of internet connection. To do this:
- Connect another device (smartphone, tablet) to the same Wi-Fi network. If the internet works, the problem is with your PC.
- Try accessing the site using its IP address (for example,
93.158.134.3instead ofyandex.ru). If the page opens, DNS is to blame.
1. Reset DNS cache and network settings
The first thing to do is clear DNS cache and reset TCP/IP settings. This procedure removes outdated domain name records and often resolves the issue if the error occurred after a system update or router upgrade.
Open command prompt as administrator:
- Click
Win + Xand selectCommand Prompt (Administrator). - Enter the commands one by one (press after each one)
Enter):
ipconfig /flushdnsnetsh int ip reset
netsh winsock reset
Once completed, restart your computer. If the error persists, proceed to the next step.
2. Manual DNS server configuration
By default, your PC uses DNS servers automatically assigned by your router (usually your ISP's servers). If they are unstable, you can manually enter alternative DNS — for example, from Google, Cloudflare, or Yandex. This is one of the most effective ways to fix the error.
Do the following:
- Click
Win + R, enterncpa.cpland pressEnter. - Right click on your wireless connection (Wi-Fi) →
Properties. - Select
Internet Protocol version 4 (TCP/IPv4)and pressProperties. - Check the box
Use the following DNS server addressesand enter:
- 🔹 Google DNS:
8.8.8.8And8.8.4.4 - 🔹 Cloudflare DNS:
1.1.1.1And1.0.0.1 - 🔹 Yandex DNS:
77.88.8.8And77.88.8.1
After applying the settings, restart your PC. If Wi-Fi works again, the issue was with your provider's DNS.
How to check which DNS is faster?
Open command prompt and type nslookup yandex.ru 8.8.8.8, then nslookup yandex.ru 1.1.1.1Compare response times (in milliseconds) – the shorter the better.
3. Update or roll back the Wi-Fi adapter driver
Outdated or corrupted network card drivers are a common cause of DNS errors. Windows 8 Drivers may conflict after system updates or third-party software installation. Solution: update driver or, if the problem has appeared recently, roll it back to the previous version.
How to update the driver:
- Click
Win + X→device Manager. - Expand the branch
Network adapters, find your Wi-Fi adapter (for example, Qualcomm Atheros, Intel Wireless, Realtek RTL8xxx). - Right click →
Update drivers→Automatic search.
If the update didn't help or the system says the driver is up to date:
- 🔹 Download the driver from official website of the manufacturer laptop/motherboard (not from third-party resources!).
- 🔹 Uninstall the current driver in the Device Manager (right-click →
Delete), then install the downloaded one. - 🔹 If the problem appeared after an update, roll back the driver: in the adapter properties, go to the tab
Driver→Roll back.
☑️ Checking the Wi-Fi driver
4. Checking router settings
Sometimes the problem is not in the computer, but in router settingsFor example, if the DHCP server is disabled or the DNS settings are incorrect. This is relevant if the error appears on all devices connected to the Wi-Fi.
What to do:
- Connect to the router via cable or another device with Wi-Fi.
- Open your browser and enter the router's address (usually
192.168.0.1or192.168.1.1). Login/password - on the device sticker. - Check:
- 🔹 Is it enabled?
DHCP server(in the sectionLANorNet). - 🔹 Are the DNS settings correct?
WAN/Internet(if the provider requires manual configuration). - 🔹 Is there any filtering by MAC addresses (section
Wireless → MAC Filter).
- 🔹 Is it enabled?
If you are not sure about the settings, reset the router to factory settings (button Reset on the back panel) and reconfigure.
5. Disable antivirus and firewall
Aggressive settings antivirus (For example, Avast, Kaspersky, ESET NOD32) or Windows Firewall may block DNS requests, perceiving them as a potential threat. Try temporarily disabling the protection.
How to disable the firewall:
- Click
Win + R, enterfirewall.cpl. - Select on the left
Enabling and disabling Windows Firewall. - Check the boxes
Disable the firewallfor private and public networks. - 🔹 Find the antivirus icon in the tray (next to the clock) and right-click.
- 🔹 Select
Suspend protectionorDisable(usually 10-30 minutes). - 🔹 Check if the DNS error has disappeared. If so, add the browser to your antivirus exceptions.
- Click
Win + R, enterservices.msc. - Find in the list:
- 🔹
DNS client(Dnscache) - 🔹
Network connections(Netman) - 🔹
Routing and Remote Access(RemoteAccess)
- 🔹
- For each service:
- 🔹 Double-click → in the field
Launch typeselectAutomatically. - 🔹 Click
Launch(if the service is stopped).
- 🔹 Double-click → in the field
For antivirus:
6. Check Windows services
The error "DNS server not responding" may occur if the system critical services are disabled, responsible for the network. For example, DNS client or Network connections. Let's check their status.
How to enable services:
After making changes, restart your computer.
| Service | Launch type | State |
|---|---|---|
DNS client |
Automatically | Works |
Network connections |
Automatically | Works |
Routing and Remote Access |
Manually | Stopped |
Windows Firewall |
Automatically | Works |
7. Reset the network to factory settings
If none of the above helps, the last chance is complete reset of network settingsThis procedure deletes all saved networks, VPN connections, and returns TCP/IP settings to their default state. Windows 8 does not have a built-in network reset option (unlike Windows 10), so you'll have to do it manually.
Instructions:
- Open command prompt as administrator (as in the first method).
- Enter the commands one by one:
- 🔹 Hardware serviceability Wi-Fi adapter (try connecting via USB adapter).
- 🔹 Provider settings — They may be undergoing technical work (call support).
- 🔹 Malicious software — scan the system Malwarebytes or Dr.Web CureIt.
netsh int ip reset resetlog.txtnetsh winsock reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
Once completed, restart your PC.
If this doesn’t help, check:
FAQ: Frequently Asked Questions about DNS Errors in Windows 8
🔹 Why does the error only appear on Windows 8, but Wi-Fi works on my phone?
It's related to the settings. DNS client In Windows, mobile devices often use the provider's default DNS, while PCs may be trying to connect to a broken server. Outdated drivers or conflicting software (antivirus, VPN) may also be to blame.
🔹 Is it possible to fix the error without administrator rights?
Partially. You can manually enter DNS (method 2) or reset the cache via the command line without administrator rights. However, resetting network settings, updating drivers, or changing services will require administrator rights.
🔹 What should I do if the error returns after a few days of resetting my DNS?
Most likely the problem is on the side provider (its DNS servers are unstable) or in router (for example, firmware failures). Solution:
- Write it down persistent DNS (Google/Cloudflare) in the router settings (section
WAN/Internet). - Update your router firmware (download from the manufacturer's website).
- Call your ISP and ask them to check the quality of their DNS servers.
🔹 Why did Wi-Fi disappear after updating Windows 8 to 8.1?
Update Windows 8.1 (especially through Windows Store) frequently resets network adapter drivers. Solution:
- Uninstall your current Wi-Fi driver
Device Manager. - Download the latest version from the laptop/motherboard manufacturer's website (do not use the drivers from the disk!).
- Install the driver in compatibility mode With Windows 7 (right-click on the installer →
Properties → Compatibility).
🔹 How can I check if my ISP's DNS server is working?
Open command prompt and type:
nslookup ya.ru
If in the answer you see DNS request timed out or the server did not respond — The provider's DNS is not working. If the address is resolved (IP types appear) 77.88.55.66) - the problem is in your PC.
If none of the methods helped, the problem may be deeper: hardware failure Wi-Fi module up to provider-level blockingIn this case:
- 🔹 Connect to the Internet via USB modem or smartphone in hotspot mode — if everything works there, the router or the provider is to blame.
- 🔹 Contact your provider's support team and ask them to check
PPPoE/L2TP connectionand binding by MAC address.
⚠️ Attention: Router settings (login address, login/password, DNS section) may differ depending on the model (TP-Link, Asus, D-Link) and firmware version. For exact specifications, please refer to the device manual or the official website.
⚠️ Attention: If you use VPN (For example, OpenVPN, NordVPN), disable it before troubleshooting. Some VPN programs intercept DNS requests and can cause conflicts.